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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.3 out of 5 stars with 123 reviews

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90%
would recommend
to a friend

Customers are saying

Customers recognize the POWERbot Essential's excellent cleaning performance and powerful suction, frequently praising its effectiveness. Many appreciate its relatively quiet operation and ease of use, although some users find the navigation system needs improvement and that its height restricts access to certain areas. The app functionality also received negative feedback from some customers. Overall, the robot vacuum receives positive feedback for its cleaning capabilities but has room for improvement in navigation and app design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 123 reviews
  • Rated 4 out of 5 stars

    It's really a good helper to me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the robot clean a few times a week. This’ll keep my floor clean and make it so that a few missed corners and stuck-on grime aren’t a big deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best floor vacuum yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at other brands, went into best buy to make a purchase and were introduced to the Samsung line of robot floor vacuums. The array of sensors, overall design make this unit a definite step up from many other competitors machines.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Does well in picking up but difficult to figure ou

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift and impressed with how it works. It just took awhile for me to figure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum is very strong yet gentle. Unlike Roomba it doesn't bang into walls. It doesn't get stuck under chairs. But it will push the chairs under the kitchen table around. Very happy with build quality and easy to disassemble parts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just started using this and it's been great so far. I have a 2 story house and haven't brought it to the lower level yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans entire house without missing any areas. Does not have a weekly schedule though-only schedules for everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Been using it every day and house has never been cleaner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the only way to give your wife a vacuum cleaner for Christmas and have her love it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 3 out of 5 stars

    Good but gets stuck sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it and it always gets stuck at my house. Suction is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to a family member or friend. Great service and product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It's great to be able to have the vacuum run when I'm not home and head back to the charger when completed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product and warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this vaccum may 2017 as a gift. Now in August 2018 it is giving an error code C03. C 03: Object Caught in Right Wheel There is nothing in the wheel as it states to check, it appears the motor isnt functional on the right wheel. We contacted samsung and were informed it is out of warranty. I find it to be a poor product that in just over a year it quits working after having paid 650 dollars to purchase. Then i come to find out that the replacement part itself is coing to cost a good amount as well. Would not recoment this product even to my worst enemy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum for house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum was very good but it was a problem with WIFI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great BotVac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Samsung. It's in the basement. Goes does it's business and docks for recharging. Room always looks good after use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy! He cleans my whole house everyday! I have hardwoods throughout. (Yes, I decided mine is male) Spoils me rotten!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a great vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great vacuum cleaner I love the timer set for 10 o'clock every day come home to a clean house no more dog hair

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the vacuum. It wouldn't clean ant edges and the patterns were strange after the first try. On the positive side, the battery lasts a lot longer than the more expensive model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Product! works great to keep it tidy in daily basis. great power and appearance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes me lazy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to touch my vacuum since we bought this. Wish I would have bought this a long time ago

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Robo Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first robot vacuum and I expected it to be a little smarter. All in all it does a pretty good job, but it wastes allot of energy running over the same areas. Also, It will run up close to a wall and stop and turn, as it should, but our bedroom furniture sits about 1.5" to 2" off the floor and it doesn't to detect it. it just bangs right into it. If its not close to the charger when it decides it needs to recharge it appears to be totally lost and just runs along random walls until it either finds the charger or runs out of battery. I've watched it pass by within 3 feet of the charger keep on going looking for it.

    No, I would not recommend this to a friend
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