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Customer Ratings & Reviews

Your price for this item is $479.99
The comparable value price is $499.99

Customer reviews

Rating 3.8 out of 5 stars with 22 reviews

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Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.0 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

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68%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
  • Rated 1 out of 5 stars

    Damage cellphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    November 20 I bought a pre-own S22 ultra And two weeks after the screen started flickering. The screen turned green the phone doesn't work at all. I checked to see if I could return it. Unfortunately Best buy return policy ended December 5. Only two weeks warranty Thats crazy. Never again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    S22

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S22 stands out as a compact yet powerful flagship smartphone, offering a premium design, vibrant 6.1-inch AMOLED display with a smooth 120Hz refresh rate, and an excellent triple-camera system featuring a 50 MP main sensor. Its Snapdragon 8 Gen 1 (or Exynos 2200) processor ensures top-tier performance, though its 3700mAh battery might feel underwhelming for heavy users. With features like IP68 water resistance, wireless charging, and 5G support, it’s a solid choice for those seeking a sleek and capable device. However, the lack of expandable storage and limited fast-charging speed may deter some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S22 Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all, I'm really impressed with this phone. The high quality camera makes for excellent photos and the high capacity storage allows for installing a lot of apps and the ability to store a lot of photos. However, that being said, the fact that it doesn't have an SD card slot or a headphone jack is a bit limiting for me, but that's just a personal thing. That aside, it's a really good phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S22u

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this phone for about 2 weeks and i say its very good sometimes it lags vut its probably the software the snapdragon 8 gen 1 is good but heats up and its a certified battery eater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone, lots of space, and pretty good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s22 ultra

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful phine. It processes quickly. I just replaced my iphone with this and while it is confusing for me i am loving it. The photos are amazing. The speed is fantastic even in gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the samsung phones and the s22 ultra is no exception. Excellent phone for any needs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Issues almost immediately

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't listen to my voicemails if my phone is on speakerphone, my volume quality when on a call goes in and out to where I can hear people and then I can't and sometimes it makes a cracking sound when I am on the phone with someone and they are talking battery, the battery barely holds a charge at all and so it has to be charged at least twice a day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    User Friendly and Sleek Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the pen feature because it helps draw better and most precisely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience purchasing a new phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at an excellent price. Fantastic service at the store! They transferred all my data from my old phone and installed the SIM card in my new Samsung S22. Thank you Best buy for amazing service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hchacon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    equipment in excellent condition meets expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MelisaL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it is almost as good as the Samsung s23

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy 22 Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, duh, I love it! It's a Galaxy isn't it? But seriously, a flip phone and talk free after 9 is better than any iphone. Just saying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S22 review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well.........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've ever had. I can't wait to get the s24.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S22 Ultra.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is as good as new without the new price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Locked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry could not use this phone, it was advertised unlocked but it was not, it was still under Verizon care. Had to return the phone because my carrier could not transfer data.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Frauds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 600$ refurbished phone from best buy on june 2 2025 and it stopped working july 20 2025 and even though iy says 90 day warranty they said i have to contact samsung nothing they can do on a phone that i have only made 1 payment on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problems from the start

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone didn’t work camera didn’t work very hard to download

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This phone has been the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone since it came out, i bought it out right brand new when it was $1200+, and now i can see it's less. But its still holding strong the battery life is still at its best with how much im on it depending on what im doing i can get anywhere from 8 hours to 12 hours of runtime or more, the cameras are great still, the audio speakers are still good and i have yet to see a degradation in the screen performance or brightness has gained some scratches but thats from work. The phone still seems to be running fast processing wise, and besides a few bugs do to the os updates and samsungs own updates before patches were released, it's still smooth. Only downside frame damage from dirt getting under the case i have it in but thats from work and i expected that it was common with all my other phones before it, but have to say samsung you made a good phone when it was released hopefully i can upgrade soon to the S25 ultra or maybe ill wait till its successor and get that instead and those i will buy out right just like i did this one, cause i don't like making payments rather just own it and pay for the network provider services.

    I would recommend this to a friend
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