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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 111 reviews

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84%
would recommend
to a friend

Customers are saying

Customers are satisfied with the SmartCam HD Plus's excellent picture quality and ease of setup. Many also appreciate its effective night vision and motion detection capabilities, which provide reliable alerts. A small number of users expressed a desire for a battery backup option. Overall, the positive feedback on image clarity and user-friendliness outweighs the concerns about power requirements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 111 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for what we needed it for. Picture quality is good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality image. Will definitely purchase second.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good indoor camera, I don't like the fact that it has to be plugged into outlet for power source, would like for Samsung to go with battery operated option. Does what it's design for.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome camera for the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd SmartCam purchased within the past 2 years. Love everything about it. Great camera, app, and service. They changed the app format for the better, but still waiting for the upgrade to include my 2 previously purchased cameras. Had some technical issues with my third camera purchase and the Samsung reps were awesome to ensure my needs/questions were addressed. They even provided a follow up call to ensure every thing was resolved. True customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very cear view

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voice isn’t as clear as I’d hoped it would be, my dogs didn’t know it was me talking to them and my son said it sounds like a stuttering robot

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little worried about the camera after all of the negative reviews that were posted but I’m very happy with this camera and will be getting more in the near future

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cam is pretty good for what I paid for it...it has its glitches but overall it's gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT PRODUCT FOR THE PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY NICE LOOKING CAMERA AND REALLY EASY TO INSTALL AND LINK TO CELL PHONE. HAS GREAT VIEW ON PHONE

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera allows me to check in on my pet while I'm away. It also detects motion and alerts me via the app when someone is at my front door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very nice camera for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, simple to set up and install, with only three parts. Easy to add on to an existing setup with other Smartcams. This is an indoor unit, so don't expect to use it where it's exposed to weather. Love that it can serve as a deterrent by playing sounds such as dog barking, police siren and alarm siren. You can even hold a two way conversation through it. Using the software is a bit clunky.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Difficult to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to set up. Alerts for sound were every 2 seconds literally. After the firmware update, still having problems.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Excellent security Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and integration with Smarthings. Awesome nightvision option and recording capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Able to connect several cameras and app isn't bad. Night vision is very clear

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Decent Camera but with issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is decent and has a good resolution. But it is has its own app and does not sync to the samsung smart things main app.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the sound quality on the two way talk through the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    product is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the camera itself is great, but the software was not very good neatgear vuezone much better, but has been discontinued

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality, good low-light, great features. Wifi connection could be better. it loses some settings on power reset.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Crystal Clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect picture quality with wide view. Able to zoom in and monitor from afar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. No complaints. We used this to monitor my mother-in-law when she was ill.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Really nice camera, mount is weak

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it, but the mount broke day one. Better than Arlo Q.

    I would recommend this to a friend
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