Customer Ratings & Reviews

I bought this so I could control my locks remotely. Now im quickly finding out all the possibilities with this in home automation. Not one issue with it. Great product.

this is easy to set up and has been able to connect to any zwave devices i have bought so far

works well. i am able to link smart devices to one another and then get alexa to do all my work for me. like turning on the light or turning off the light. i'm lazy.

The only hub you need to make your house smart, no need for extra HUB, and it makes a good interface with Amazon echo, logitech harmony hub and z-wave light switches

Not compatible with same things Wink is. I purchase this device to replace my Wink 1st generation hub and the light bulbs I was using for Wink would all have to go to. The user interface is not as good as Wink either. In the end, I took this back and bought the latest Wink hub (at twice the price). Considering the amount of money I've invested in the bulbs and devices around my house, it was far cheaper to stay with Wink than to replace it with another brand. Wink II works perfectly.

So far this has been fairly easy to use and setup with my smart things. I have had a couple times that it had internet connection issues but once it was reset it had worked fine.

Still new to the whole smart home thing, but di a lot of research and decided to join the party. Got this hub based on reviews and list of compatible devices and controllers. Works fairly seamlessly, had no problem connecting with my August lock, Ecobee Thermostats, and our Echo. Everything works great, but still use the device apps more than this one. Hope to add cameras and lighting soon.

Easy to use, easy to setup, great community of app creators that add on other functionality

This hub is ok. It works most of the time and is better than my old VeraLite. It goes down sometimes and isn't the most customizable, but if I was putting this in a house instead of an apartment, I'd go with a custom solution. I recommend this if you just want something simple that works. If you want a more complex setup, buy yourself a Raspberry Pi and use one of the custom solutions out there.

Love this device. Installation was simple and easy. Easy to add new devices through the app. Out of sight and out of mind until I need to make changes. Connected it to my Amazon Alexa and Echo devices so I can verbally turn devices (mostly lights) on and off with a simple command. Now looking to automate other parts of my house that I hadn't condiered, like my landscaping and pool lights. So simple!

There is the ability to build automation and download others but there should be more provided by Samsung. Like the ability to set a passcode on a door lock.

Best smart home hub. I was surprised that it actually has (and comes with) batteries for backup power in an event of a power outage. Set up was smooth and I have it hooked up to Osram smart lights and Amazon Echoa integration. Smartthings Android app is working well and the online portal is very rich, including an online IDE to install scripts from the library or write my own in Python or Java.

I like that I can connect multiple devices and products. The only concern is that the phone location is not always working, it seems like a known issue

I finally had enough smart things to get a hub. Samsung was an easy choice and Best Buy was the best place to buy it due to my past experience and the Geek Squad coverage. To top it off, I got it on sale cheaper than I saw it anywhere else including Amazon. In fact, my wife beat me to it and got one for me on Amazon. I had her return it immediately and went to Best Buy.

It is a challenging to say the least to get your other smart things to connect. Some products are not listed but states that should be able to connect to this hub. But one thing that I will say is that the customer service part, if you need help and call customer service, you will be able to get the help you need to get set up. This is a plus for good customer service.

I really like this hub. It works as it supposed to and neatly keeps all my smart things in one app. I would hate having to go to all the different apps to check on my smart things. Also you can set up all or some of your smart things to work together. Such as when my Ring door bell Motion detector reacts to motion, it trips my camera to record my front door from the inside. Works great!!

Impressed with this. Always up, never experience any downtime. Really easy to use.

This was very easy to setup and worked great with my pre-existing Z-Wave devices.

This was easy to set up and connected flawlessly with my zwave equipment.

Easy to set up and install. Comes with two sets of AA batteries. Just can't figure out what they are for or how to install them. Once you add a room, you can't add a picture if you don't do it as part of set up. Also, purchased this to manage a Schlage deadbolt, but haven't seen much in terms of functionality except for locking and unlocking door. Really wanted to be able to manage codes....