Customer Ratings & Reviews

I needed a leak detector that would send a message to my smart phone if my hot water tank developed a leak. The hot water tank still works well, but it getting old. The set up was not too confusing. Was able to do this myself without assistance. The hub and the leak detector were a bit expensive for doing just one water leak detection, but if I like the system I can add other devices that are not too expensive.

Run app on your phone and you are there. A lot easier to set up than other light switches

It is compatible with a lot of smart home devices available out in the market right now.

Easy to program. Good support. Open source programming with vibrant community support.

I just started building and setting up my home to become a smarthome and I went with this hub. In my opinion its the best and works great and works great with your phone. The possibilities are endless with this thing.

We bought this Hub to Be able to open the front door with the app and works perfect.

Added devices easily. Only inconvenience is having to bring the hub near to devices.

When I bought this I wasn't sure I was going to keep it. Turns out its a nifty tool to control multiple devices from multiple manufacturers and at a very good price. At this point I have it controlling the thermostat, hue lights and Arlo cameras. Works great with all of them,

Does everything I want it to- it links with all of my smart devices, including Harmony and GE light bulbs. Integrates seamlessly with Google Home, although it takes a little time to get all the settings configured to the way I want everything to operate.

I got this on sale for $50. It was great and hooked up with just about everything!

Works better than most knock off brands and integrates with google home nicely..

This hub is by far the best hub available. It controls my smart home flawlessly.

We needed a second hub due to the first one not reaching all areas of the house

This device allowed me to expand the devices I can control with my Google Home.

Awesome Smart Hub solution, liked the one I bought as a gift or my parents so much I purchased another. SmartThings has many of its own modules, integrates with many other vendors products easily, and you aren't stuck buying only approved addons. Smart Things also has a large user community that is active which is mostly open source where you can build your own custom solutions.

I recently purchased this in November 2017 with the sole purpose of integrating my new Amazon Echo with it to voice control my house. My current set includes: Amazon echo in the kitchen, an Amazon dot in the playroom, an Amazon dot in our master bedroom, approaching 30 different GE Zwave and Zwave+ light switches/dimmers and add-on switches (more on that later) and 3 HUE colored light bulbs (more on that later, as well). Goods: 1. Pretty easy installation of the hub and app 2. Easy recognition of newly installed z-wave devices 3. Very active community board with multiple "How-To's" and FAQs on the Smarthing website to help with products Bad: 1. The Hub is moderately priced, but buying devices to integrate into the hub is dang expensive 2. Occasionally, does not always do what it is meant to do 3. Hub has to be plugged directly into the router Download the app (I have an iPhone 5). Plug in the hub and DIRECTLY CONNECT THE HUB TO THE ROUTER. This means that the hub has to be in close proximity of the router (I have the latest generation of Apple's AirPort, which hasn't changed in 5+ years). Follow the instructions on the app and you're up and running! I had no issues. Integration goes like this: Purchase GE Zwave light switch, which runs between $35 a $40 a pop! There may be cheaper ones, but not by much. (I recommend staying with the same brand throughout your house. It makes it easier to troubleshoot later on.) Multiply that by how many switches you have in your house! But, you can do this one switch at a time. No need to do all of them all at once. Turn off the breaker. Pull out old single switch. Connect the black line wire to the LINE connector on the zwave switch (this is the power coming into the switch box). Connect the black load wire to the LOAD connector on the new switch (this is the black wire coming from the light to power it). Now, these switches need to be connected to the white Neutral wire that is crumbled up in the back of the switch box. These switches come with a pliable extra white wire. Wire nut the whites together. Turn on the breaker and the blue LED light comes on that's on the switch. Test the switch manually to make sure that you can turn on and off the light. If the blue lights not on, you probably have the black wires switched. Open the app, tap on "Add a Thing", press up on the switch and the hub recognizes the new switch. Rename it and you're set.

Over the past year I have been building out my smart home and it was time to get a hub. After much research, I landed on the SmartThings hub. I've had it over about a month and it has worked really well! It can handle a wide variety of smart devices and it does so very well. The iPhone app was not well review which made me nervous but I havent had a problem with it yet -- my wife love being able to control all our smart devices from a single app. Only thing I have found "wrong" with this hub is its interaction with two Phillips Hue bulbs at once. In my office, I have to bulbs in the ceiling fixture and for some reason they aren't as response to the individual bulbs I have in lamps in the living room. Not sure if this is a Hue problem or a SmartThings problem. Would recommend getting GE Z-Wave light switches, they work very well with this hub.

So many product supported by this hub. Get started on home automation now.

I bought this hub so I can have Alexa turn on and off the lights for me. Well, Alexa doesn't do it always, but she does it most of the time. But I pretty sure that is a flaw in Alexa and not the smartthings hub. The hub has nice features, but not many. I like that i can set a timer to turn the lights on at 7:00pm if I am am not home so my dogs wont be left in the dark. One thing not so great is that if you don't have a home device, like Alexa, then you have to either use the app to control the lights or buy other expensive devices to do so. Setting up the lights arent as easy as it should be, but nevertheless not difficult. I like that it isnt a proprietary system so there are many devices you can connect to it, the main reason I chose this over Philips Hue. Overall I would say, if you are a tech geek like myself, what are you waiting for, get one!!

Can’t live without Samsung SmartThings! Controls everything in my house.