Customer Ratings & Reviews
- Model:
- U28E590D
- SKU:
- 5484022
Rating by feature
- Ease of Use
Rating 4.6 out of 5 stars
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the UE590 Series 28" LED 4K UHD Monitor's picture quality, 4K resolution, and vibrant colors. Many also praise its affordability and ease of setup, along with its fast response time, making it ideal for various uses. However, some find the stand somewhat lacking in sturdiness and adjustability. The absence of built-in speakers and less-than-ideal viewing angles are also frequently cited as drawbacks.
This summary was generated by AI based on customer reviews.
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not great , but good for the money , a bit over priced
I would recommend this to a friendNice Screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice screen, bright and clear, good color saturation
I would recommend this to a friend60hz
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The key issue with this monitor is that its only 60hz so moving windows around or playing games cause it to fragment and flicker. Also this unit does not have a VESA standard mount so you cannot hang it. If this was 120HZ and had a VESA I would have bought three of them for my MacPro.
No, I would not recommend this to a friendGood monitor
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great monitor with good picture, but the mounting holes on the back don't match up with all the other monitors. I had a 2 monitor mount that I couldn't use because the mounting holes on Samsung are so off.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Lynnsanity88,
Thank you for purchasing the Samsung 28-Inch Ultra High Definition LED Monitor (LU28E590DS). I am sorry that the mounting holes are preventing you from mounting.
For assistance with mounting this monitor, please contact Samsung Customer Support and representative will gladly help you:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Monitor color display was unsatisfactory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor functioned as it was supposed to. However, I had it next to an LG UHD 27UD69P monitor, which blew the Samesung display totally out of the water. The skin tones of the Samsung could never be made to look realistic. The colors were not distinct and the images never looked clean. I finally had to return the Samsung and replace it with the LG, which is great. This is an older Samsung model and they gave a discount on it. In my opinion, they should pull the line entirely. It works, but it just doesn't measure up to what's available. I bought it without seeing it, as Samsung did not have it on demo. I was going by the Samsung name, figuring it would be high quality.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .DoggedGames,
Thank you for your review of this Samsung U28E590D Monitor
I am sorry to hear that you were not completely satisfied with your display and have returned it.
Your overall customer experience feedback is important to us and we will document your concerns.
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products. We hope to regain you as a customer in the near future.
-Samsung Solutions
Satisfactory Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed in the poor color seen on the monitor. I am using it alongside my iMac, and the color/brightness difference is great. Other than that, the monitor works fine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Grammy:
Thank you for purchasing the UE590 UHD-QHD Monitor U28E590D 28-Inch Screen LED-Lit Monitor. I am sorry to hear that you are not satisfied with the color performance of this model.
Please know that this UHD monitor gives you 64 times more color than conventional monitors--an incredible 1 billion colors. That means that movies, games, and other multimedia content appear detailed, natural looking, and extremely realistic. More colors also ensure a smoother transition between different tones for a richer, more accurate picture.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung U28E590D with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and representative will gladly help you:
1) Phone: 1-800-SAMSUNG (ask for Monitors)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
great display just didnt work with my ps4 pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.could not get it to work with my ps4 pro ! which was main reason i bought it ! but pluged computer and display is stunning !!
I would recommend this to a friendToo small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't even open the box so I can't really review it. I like Samsung and have owned several of their televisions, including my current 65" number. I ended up with a 32" 2160P Samsung monitor that's just the right size.
I would recommend this to a friendBrand response from Samsung
Posted .WsntHere:
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us at either of the following options:
1) Phone: 1-800-SAMSUNG (ask for Monitors)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
Thank you for choosing Samsung!
- Samsung Solutions
Does not work very well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work very will. Portion of picture changes
No, I would not recommend this to a friendIt works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you know where to look on the internet it helps to solve problems. I had to unplug and let it set for 60 seconds to reset everything. There is not enough information in the box or on Samsung's website when you have problems.
I would recommend this to a friendBrand response from MrSamsung
Posted .Dave14,
I am very sorry to see that you have encountered issues with the Samsung U28E590D Monitor. I understand your disappointment, and hope that you will give us a chance to assist with troubleshooting or warranty service.
For further assistance or begin warranty service, please contact Samsung Customer Support via:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung products are engineered to the highest standards of performance and quality and we back your Samsung U28E590D with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~Samsung Solutions
- Pros mentioned:Picture quality
Good size 4K monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on sale. Good size monitor, Contrast was poor, non uniform backlight leaking. Colors were fine. Was disappointed. So had to return it in exchange for a better monitor (different brand)
No, I would not recommend this to a friend Not impressed with quality control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fresh out of the box the screen had what appeared to be a smudge on the upper left. Got a cloth to wipe it only to realize it was behind the screen. Not sure what it was but it went back in the box and back to the store. Poor quality control.
No, I would not recommend this to a friendRemote control is not friendly to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall satisfied with TV quality. Feel that the remote control is not friendly to use especially browsing the webpage. Suggest to have the remote control that can move the cursor easily when move the remote control.
No, I would not recommend this to a friendDecent for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly the quality was not as much as I expected. Maybe because I was comparing to my iMac which has the most amazing colors. The colors and text sharpness is where this lacks. I don't think we are 4K for 500$ yet.
No, I would not recommend this to a friendHi Rez, low contrast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 4K resolution is nice, but the dynamic range is limited. Contrast and saturation suffer and as a TN LCD (as opposed to an IPS) the image quality when viewed off center. Possibly a good cheap gaming 4K.
No, I would not recommend this to a friendOk monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent monitor. Colors are not as vivid as I had hoped they would be. I only bought this because I needed a monitor right now, and this had the resolution that I wanted within the price I wanted.
No, I would not recommend this to a friendGood pucture but poor quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on 4/8/19 and had to use the purchased Geek Squad coverage to replace on 7/14/19. Then i had to purchase another Geek Squad plan to keep an extended warranty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jb21240:
Thank you for sharing your review of the Samsung U28E590D Monitor. I am very sorry to see that you are having issues.
Please contact us so that we can better investigate your issue and assist you towards a solution or replacement by any the following options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung Monitor at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung products are engineered to the highest standards of performance and quality and we back your Samsung monitor with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer, like Best Buy.
- Samsung Solutions
An okay monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can only get a crisp 1080p and 4K resolution from Mac mini. The 2560x1440 resolution that you get from a Thunderbolt Display does not work well. You can get it but it is at a low dpi mode.
No, I would not recommend this to a friendGood picture, horrible noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good 4k picture, pretty much what I expect for the $300 price range. Unfortunately, the high-pitched hum that changes tone depending on the colors being displayed on the screen will drive you insane. If you're gaming with the volume up or constantly playing music you may not notice but if you're trying to get some work done in quiet it will give you a headache. Wish I had noticed this early enough to return it. Bottom line, a +$300 monitor shouldn't make noise like this, look elsewhere.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ITguy33:
Thank you for sharing your review of the Samsung U28E590D Monitor. I am very sorry to see that you are experiencing issues of a high-pitched hum.
Please contact us so that we can better investigate your issue and assist you towards a solution or replacement by any the following options:
1) Phone: 1-800-SAMSUNG (ask for Monitors)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
Samsung products are engineered to the highest standards of performance and quality and we back your Samsung monitor with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
- Samsung Solutions
Ehh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an okay monitor for the cheap price I got it for, but definitely not something to use if you're looking for a high quality 4k display.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DuckVision:
Thank you for your review of the Samsung U28E590D Monitor
Your experience is very important to us and we will share your feedback regarding 4k quality display with our product team.
Should you ever need assistance or have questions with using this monitor, please contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung Monitor at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we greatly appreciate your comments and suggestions.
- Samsung Solutions