Customer Ratings & Reviews
- Model:
- U28E590D
- SKU:
- 5484022
Rating by feature
- Ease of Use
Rating 4.6 out of 5 stars
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the UE590 Series 28" LED 4K UHD Monitor's picture quality, 4K resolution, and vibrant colors. Many also praise its affordability and ease of setup, along with its fast response time, making it ideal for various uses. However, some find the stand somewhat lacking in sturdiness and adjustability. The absence of built-in speakers and less-than-ideal viewing angles are also frequently cited as drawbacks.
This summary was generated by AI based on customer reviews.
4k monitor
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great picture quality, base isn't adjustable, it refused to make me toast and insulted my mother.
No, I would not recommend this to a friendBrand response from Samsung
Posted .syliftech:
Thank you for purchasing the UE590 UHD-QHD Monitor U28E590D 28-Inch Screen LED-Lit Monitor. I am sorry to hear that you are not satisfied with the picture quality of this model.
Please know that this UHD monitor gives you 64 times more color than conventional monitors--an incredible 1 billion colors. That means that movies, games, and other multimedia content appear detailed, natural looking, and extremely realistic. More colors also ensure a smoother transition between different tones for a richer, more accurate picture.
So that we can better understand your usage scenario and assist with settings, please contact Samsung Customer Support via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung Monitor at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
- Cons mentioned:Stand
Monitor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I focus on graphics and color is very important. for me, I felt that the colors where very pour and that base..is terrible. Most monitor have a base that allow you to alter the monitor. I returned it and pick up a dell monitor. The Dell was the closes to an Apple monitor at a much lower price.
No, I would not recommend this to a friendBrand response from Samsung
Posted .NOMAD:
I am sorry to hear that this Samsung U28E590D Monitor did not work out for you and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG (ask for Monitors)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
We hope to regain you as a customer in the near future.
- Samsung Solutions
Verify ports
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't realize that three was not a VGA port on this monitor. Luckily the video card on the machine had HDMI.
I would recommend this to a friendBrand response from MrSamsung
Posted .doubleujay,
Thank you for purchasing the Samsung U28E590D Monitor. I am sorry that you were not aware that this model does not come with a VGA port.
Should you ever need assistance or have questions about this product, please contact Samsung Customer Support via:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~Samsung Solutions
Entry level 4k monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is good for common applications but falls short for gaming and fast moving graphics.
I would recommend this to a friendBrand response from Samsung
Posted .Gamer2:
Thank you for sharing your feedback on the Samsung U28E590D Monitor. I am sorry to see that this model fell short of your expectations.
Your thoughts are very important to Samsung and will be shared with our internal teams.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us at either of the following options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
NOT HDCP2.2 COMPLIANT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is a 4k monitor however the ports are not hdcp2.2 compliant ports and therefore will not show any 4k content from hulu, netflix, amazon, youtube, hbo, basically anything that provides 4k content. This monitor is outdated because it doesn't use the current copyright protections and is completely obsolete. I made sure I was using a hdcp2.2 compliant 4k HDMI cord and a 4k compliant streaming device to make sure it was the monitor and this further proved it was the monitor. A further search on the internet showed that everyone else experiences this with this monitor. Not sure why best buy still has this on display as a premium monitor.
No, I would not recommend this to a friendNice display
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like them so far. Got 2, 1 makes a humming noise, hope it keeps working for a long time
I would recommend this to a friendBrand response from Samsung
Posted .Wiscojakc:
I am very sorry to see that you have encountered humming issues with tone of your Samsung U28E590D monitors. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back your Samsung monitor with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or begin warranty service, please contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung Monitor at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Solutions
- Pros mentioned:Picture quality
Mounting on wall-No Good!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Forget mounting on wall as mounting holes are too high. Also picture quality is good at b best but you must look straight at it for best picture. Just moving your head slightly lower makes for a poor picture.
No, I would not recommend this to a friendBrand response from Samsung
Posted .sandduner58:
Thank you for your review on this Samsung U28E590D Monitor. Your feedback is very important to us and will be shared with our product team.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach at either of the following options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Great monitor for a beginning to the 4K world
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT is a Great monitor for a beginning to the 4K world and for a persons first monitor
I would recommend this to a friendBrand response from Samsung
Posted .Bobby:
Thank you for purchasing this Samsung U28E590D Monitor. I am glad that you are happy with the experience.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via one of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for choosing Samsung!
- Samsung Solutions
- Cons mentioned:Viewing angle
Very bad viewing angle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the monitor is very sharp, it has almost no viewing angle capability. Slight movements of your head relative to the monitor will change the picture dramatically. Also not good for photography as the adjustments are very limited. Sorry I bought it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LarR:
Thank you for your review of the Samsung U28E590D Monitor. I am sorry that you are not completely happy with the model you received.
Your experience is very important to us and we will share your feedback with our product team.
Should you ever need assistance or have questions with using this monitor, please contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG (ask for Monitors)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
Samsung is committed to providing the best possible product experience, quality, and value, and we greatly appreciate your comments and suggestions.
- Samsung Solutions
4K Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The image was shifted to yellow. Returned for refund.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .dokhebi,
Thank you for purchasing the Samsung U28E590D Monitor. I am very sorry that you are not completely happy with the unit you received.
Your opinions are greatly valued and will be shared with our teams.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Samsung greatly values our customer's feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class service.
~Samsung Solutions
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We found this monitor expensive and not impressive. It seemed washer out and slow
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Loca,
Thank you for purchasing the Samsung U28E590D Monitor. I am sorry to hear that you are not satisfied with the color and performance of this model.
Please know that the U28E590D is equipped with AMD FreeSync technology to dynamically sync the screen refresh rate with the frame rate of your content, thus minimizing input latency and dramatically reducing image tearing and stutter during gaming. In addition, this model enables you to enjoy upgraded HDMI support via HDMI v2.0, which supports UHD resolutions at a 60Hz refresh rate so 4K content plays smoothly without delay.
The U28E590D UHD monitor additionally gives you 64 times more color than conventional monitors--an incredible 1 billion colors. Movies, games, and other multimedia content appear detailed, natural looking, and extremely realistic. More colors ensure a smoother transition between different tones for a richer, more accurate picture.
Samsung products are engineered to the highest standards of performance and quality and we back your Samsung U28E590D with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer. Please allow us the chance to diagnose and treat your product issue.
To better assist you with step-by-step troubleshooting or warranty service, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~Samsung Solutions
Beautiful monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very stunning visuals. My xbox one x runs great off this monitor.
I would recommend this to a friendBrand response from Samsung
Posted .Frank:
Thank you for purchasing this Samsung U28E590D Monitor. I am glad that you are happy with the experience.
Should you need assistance with features or usage, please contact Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Monitors)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
-Samsung Solutions
No display port out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't see how to daisy chain this monitor, despite the mfg website stating you can.
I would recommend this to a friendDisappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't look nearly as good as it should being a Samsung product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Draven:
I’m sorry to see that you rated this product 3-stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
- Samsung Solutions
nice for a Computer monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned item, It was listed online as a TV... which is what I needed
I would recommend this to a friendgood monitor, but doesnt have hdr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i would only recommend if hdr didnt matter to you,
I would recommend this to a friendBrand response from Samsung
Posted .JimmyS:
Thank you for purchasing this Samsung 28" UE590 UHD Monitor and for your feedback regarding HDR. This monitor offers PC viewing, gaming and more, all in stunning Ultra HD picture quality with resolution that's four times higher than Full HD.
Should you need assistance with features or usage, please contact Samsung Customer Support
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung Monitor at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
-Samsung Solutions
DisplayPort stopped working after 2 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only way for me to opimally use this display with my MacBook Pro Retina 15" with discrete graphics card was to use both the DisplayPort and HDMI outs on my machine, and unfortunately teh DisplayPort source stopped working after only two weeks. I often connect and disconnect my laptop at work when I go to meetings, and I'm assuming that is what caused it to go out. I would not recommend this monitor if you do not plan to leave it connected 100% of the time.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Carson,
Thank you for your review of the Samsung U28E590D monitor. I am sorry that the DisplayPort is not working properly. I understand your disappointment and frustration.
Please reach out to Samsung Customer Support so that we can provide troubleshooting or begin warranty service. You can contact us toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Samsung stands behind the quality and performance of every product we manufacture, and we back Samsung monitors with a 1-year manufacturer's limited warranty, if purchased brand-new directly from BestBuy.com or any other authorized seller.
~Samsung Solutions
Cannot adjust height
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot adjust height or tilt. A little to big. Resolution is good. Also too pricy.
No, I would not recommend this to a friendLooks good, no sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this monitor to link to my MacBook as well as stream AppleTV based on recommendation of Best Buy staff. Brought it home, hooked it up, picture bright and clear, and---no audio in or out. Headphone jack, but no way to attach speakers. Very disappointing. Returned the monitor.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .NJNY55,
Thank you for purchasing the Samsung U28E590D Monitor and for your review.
I am sorry to hear that you were not completely happy with no audio features and have returned the monitor.
Should you ever decide to give Samsung monitors another try, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you find a monitor that best suits your needs.
You can also contact Samsung via LiveChat. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Samsung greatly values our customer's feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class service. We hope to have you as a customer again soon.
~Samsung Solutions
Severe color shift and looks dated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using TN panel for the past 10 years and this affects most from color shifting than any other monitors I've used... Also 4k is not widely supported in windows applications which results words/buttons being unrealistically small in some cases.
No, I would not recommend this to a friendBrand response from Samsung
Posted .fuujgfkffhvdoout:
Thank you for purchasing the UE590 UHD-QHD Monitor U28E590D 28-Inch Screen LED-Lit Monitor. I am sorry to hear that you are not satisfied with the color performance of this model.
Please know that this UHD monitor gives you 64 times more color than conventional monitors--an incredible 1 billion colors. That means that movies, games, and other multimedia content appear detailed, natural looking, and extremely realistic. More colors also ensure a smoother transition between different tones for a richer, more accurate picture.
To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and representative will gladly help you:
1) Phone: 1-800-SAMSUNG (ask for Monitors)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions