Customer Ratings & Reviews
- Model:
- U28E590D
- SKU:
- 5484022
Rating by feature
- Ease of Use
Rating 4.6 out of 5 stars
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the UE590 Series 28" LED 4K UHD Monitor's picture quality, 4K resolution, and vibrant colors. Many also praise its affordability and ease of setup, along with its fast response time, making it ideal for various uses. However, some find the stand somewhat lacking in sturdiness and adjustability. The absence of built-in speakers and less-than-ideal viewing angles are also frequently cited as drawbacks.
This summary was generated by AI based on customer reviews.
Glitches
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Menu button does not work at times, need to recycle power.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Rponceman,
Thank you for your review of the Samsung U28E590D monitor. I am sorry that the menu button is not working properly. I understand your disappointment and frustration.
Please reach out to Samsung Customer Support so that we can provide troubleshooting or begin warranty service. You can contact us toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Samsung stands behind the quality and performance of every product we manufacture, and we back Samsung monitors with a 1-year manufacturer's limited warranty, if purchased brand-new directly from Amazon.com or any other authorized seller.
~Samsung Solutions
Maybe not the monitor you want
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great deal on a 4K monitor- but you'll have to live with the color being too blue and it is hard to correct no matter how long you work on it. We returned ours and bought a different brand. Your needs may vary; for design and photography, this one didn't fit ours.
No, I would not recommend this to a friendBrighter than expected!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be prepared for your eyes to hurt from looking at this monitor if you are using it with your desktop computer. This size was a bit much for me so I decided to return it for a smaller monitor. Would make an excellent screen for a blu-ray player, not so much for a computer.
No, I would not recommend this to a friendScreen flickering issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this monitor to pair with my Xbox one s. I'm having a problem when I change the display settings to 4K. The screen starts flickering every few seconds. I'm probably going to exchange it for another one and see if it happens again. My other 4K tv doesn't flicker when the Xbox one s is connected so it has to be the monitor having the issue. Come on Samsung! Your quality control has been absolutely terribly lately.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Squish,
Thank you for purchasing the Samsung U28E590D Monitor. I am sorry to hear that you are experiencing difficulties with your display flickering.
Samsung products are engineered to the highest standards of performance and quality and we back your Samsung U28E590D with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer. Please allow us the chance to diagnose and treat your product issue.
To better assist you with step-by-step troubleshooting or warranty service, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~Samsung Solutions
Great resolution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good resolution. 4k. But sadly it only has 1 hdmi port that supports 4k, and the other one doesn't. Also folks, THIS MONITOR DOESN'T SUPPORT HDCP 2.2. If you wanna watch YouTube or Netflix in 4k resolution, THIS IS NOT WHAT YOU WANT.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Eric:
Thank you for your review of the Samsung U28E590D monitor.
Your experience is very important to us and we will share your feedback regarding HDCP 2.2 with our product team.
Should you ever need assistance or have questions with using this monitor, please contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG (ask for Monitors)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
Samsung is committed to providing the best possible product experience, quality, and value, and we greatly appreciate your comments and suggestions.
- Samsung Solutions
Constantly flashes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor constantly flashes till you unplug and plug the display port cord. I originally thought it was the graphics card but, it's not. It's the monitor causing the problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .toussaint89:
I am very sorry for the constant flashing issues you have encountered with your U28E590D Monitor. I understand the frustrations and the inconveniences this has caused.
Please contact Samsung Customer Support so that we can better investigate your issue and assist you towards a resolution or replacement.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung stands behind the quality and performance of every product we manufacture, and we back Samsung monitors with a 1-year manufacturer's limited warranty, if purchased brand-new directly from BestBuy.com or any other authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Solutions
Should Have Bought An LG
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the unit in April 2018. Replacing In November 2020 due to problems with the menu system. Will consider another brand in future. The support from Samsung was subpar.
No, I would not recommend this to a friend- Pros mentioned:Picture quality, Response timeCons mentioned:Stand
Excellet display for 4K gaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently moved over to PC gaming from console as most of my work friends only play on PC. After purchasing an HP Omen (GTX 1070, i7 7700, etc...) I decided to see if I could pull off 4K gaming without breaking the bank or suffering from horrible lag and terrible image quality. To that, I am very impressed with this monitors gaming image quality. For gaming, I haven't really had any issues I was expecting (lag, pixelation, slow response, etc..). I'm playing BF4 & Diablo III, each on ULTRA 4K resolutions and per both the NVIDIA & Razer FPS counters, I'm pulling well over 60FPS in each comfortably, at times 80/90+FPS and this monitor isn't lagging behind in any way. Absolutely impressed with this for gaming, as the colors and definition pop like my 2560x1440 iMac display, but with even more clarity. So if you are thinking about this display for gaming, MAKE SURE YOU USE DISPLAY PORT if you want the best 4K signal you can get, NOT HDMI. Luckily this display has Display Port & 2 HDMI, so you are set to also plug up consoles or other HDMI devices. NOTE; There are NO built in speakers on this monitor. So, for the somewhat 'meh' about this monitor. It feels cheap. Not like you're going to destroy it cheap, but it weighs nothing. Also, the stand doesn't swivel, so you have to move the whole base. Not a deal breaker, but the other 'gaming' monitors I looked at all had a swivel base. Lastly, when viewing normal PC stuff (photos on google, spreadsheets/docs w/ images, news articles, etc...) the colors don't look accurate. I know you can fine-tune the calibration, but outside of gaming (where I like extra punch) the colors simply can't touch the calibration accuracy of my iMac, but really, Apple has color calibration nailed on every device they make. Other than that, it's all good. Overall, I'm still looking at a 4K TV to wall mount above my desk, while keeping this display. I'd like to view YouTube, lower FPS games, NES Classic, etc..on a larger screen in my office, but still have this display for main PC use. I know the 4K FPS experience will suffer using a TV vs this monitor, but the trade off is a larger screen, built in speakers if i don't want to wear a headset and the ability to launch smart streaming services without having to use the PC. This seems to be a hot-topic with PC's easily pushing 4K & 8K now, but the displays we can use each have their on benefits & trade-offs. If you want a solid 4K display that doesn't break the bank, catch this one on sale. I got an open box for under $250 and I believe that is a good price for this. $300+ seems high, but not terrible. There are tons of other GREAT UHD/QHD displays out above $300 that will destroy this with 1ms response and 144hz refresh with higher quality parts.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Viewing angle
Samsung 28" monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased two to pair with a laptop for home office. I wouldn't want any larger for my setup. Great picture, easy to setup etc. The two things I dislike. 1) The picture is great but only from a certain viewing angle, you will need to reposition as you move around to maintain optimal view. 2) The monitor mounts are at the very top of the monitor. I had a dual monitor arm setup and had to mount the monitors upside down in order to give them more than a couple inches of motion and allow the laptop to sit in front of the monitors without blocking the view. This wouldn't be a big issue except the usb hub I'm using will only rotate one of the monitors.
I would recommend this to a friend Bough and returned back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor screen, very dark and low quality. Hard to say that it’s 4K. Instead of it bought at BestBuy LG UL600 4K and I am quite satisfied.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Yavour:
I am very sorry to see that you were not satisfied with your 28" UE590 UHD Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
- Samsung Solutions
Very problematic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the delusion that what was on my screen would simply be larger. No so. had it for weeks, and am still trying to get it set up so that type from all programs is readable. Pain in the rear! I wish I had never bought this monitor and if I can return and exchange it, please tell me how. Further, my PC is a Dell, and even though I have installed the Samsung driver, I still get pop-ups from Dell asking me to install an approved monitor. This one is a huge disappointment.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Patrick,
Thank you for purchasing the Samsung U28E590D Monitor. I am sorry to hear that you are experiencing difficulties with your display.
Samsung products are engineered to the highest standards of performance and quality and we back your Samsung U28E590D with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer. Please allow us the chance to diagnose and treat your product issue.
To better assist you with step-by-step troubleshooting or warranty service, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~Samsung Solutions
Terrible - signal issues
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am using the monitor as an extended desktop screen for a Windows 10 laptop for work. If my laptop goes to sleep, it's a massive gamble if the screen will come back on. I've used the display port, HDMI, tested with my Mac desktop and I have consistent issues with the screen going black temporarily or not coming on at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .henry:
I am very sorry for the wake issues you have encountered with your Samsung U28E590D Monitor. I understand the frustrations and the inconveniences this has caused. Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung stands behind the quality and performance of every product we manufacture, and we back Samsung monitors with a 1-year manufacturer's limited warranty, if purchased brand-new directly from Best Buy or any other authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Solutions
Color accuracy way off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace to a LG Monitor that fell and broke. I didn't review any before hand as I needed a quick replacement but now I'm regretting it. I would not buy again for photo editing.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Twittle,
Thank you for your review of the Samsung U28E590D Monitor. I am very sorry that you are not completely happy with the unit you received.
Your opinions are greatly valued and will be shared with our teams.
Should you ever need assistance or have questions about this product, please contact Samsung Customer Support via:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung stands behind the quality and performance of every product we manufacture, and we back the U28E590D Monitor with a 1-year manufacturer's limited warranty.
~Samsung Solutions
- Cons mentioned:Stand
Returned!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst quality in everything! Cheap stand and frame, low quality monitor even though it’s 4K! Need color calibration Returned
No, I would not recommend this to a friendBrand response from Samsung
Posted .Crit,
I am sorry to see that this model fell short of your expectations and you have returned it.
Your feedback is very important to us and will be shared with our product team for future improvement.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You contact Samsung Customer Support via:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the near future.
~ Samsung Solutions
So so monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor was great but the only con that made me return it was, on a dark/ black screen i could see spots which drove me crazy, so i returned
No, I would not recommend this to a friendGood, but definately not 1,000,000 contrast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good monitor for sharp computer work, but videos and pictures are dark and contrast does not approach the advertised 1,000,000:1 contrast ratio. I am seriously disappointed.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .cdubski,
Thank you for purchasing the Samsung U28E590D Monitor. I am sorry to hear that you are not happy with the image quality of this model.
Samsung products are engineered to the highest standards of performance and quality and we back your Samsung U28E590D with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer. Please allow us the chance to diagnose and treat your product issue.
To better assist you with step-by-step troubleshooting or warranty service, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~Samsung Solutions
Not Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor will black out momentarily and it is happening more frequently and I have only had it for about a month.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Heyme:
I am very sorry to see that you have encountered issues with this Samsung U28E590D Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back your Samsung monitor with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or begin warranty service, please contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We look forward to hearing from you soon.
- Samsung Solutions
Pure Garbage! The screen is faded, not clear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had multiple issues! First the screen is faded, making it difficult to read (even after changing picture settings). The base wouldn't fully screw on, so the screw was sticking out causing it to wobble. Lastly, although my computer was in sleep mode, the monitor would keep checking for a signal, causing the monitor to flicker. So i had to unplug the monitor every night. I'm returning and purchased the LG 27" 4k. Much better!
No, I would not recommend this to a friend- Pros mentioned:Price, Response time
Amazing 4k monitor/TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought the Dell UP2414Q 4K monitor which retails at ~$1200. This monitor blows it out of the water and is half the price! The response time is 1ms which makes it perfect for gaming. I bought a EVGA GTX 980 to go along with it and I can run games at high (not ultra) settings at a very smooth FPS. The only con I have noticed with this monitor is that you cannot tilt it up/down/left/right. I needed to tilt it down a little bit, so I just stuck a game case under the stand and it works out for me. If you are debating about buying it, or if you are on the fence, don't be! It is worth every penny!
I would recommend this to a friend Not that good for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this did not work out. Went with an LG monitor instead. It had terrible light bleed and would make a loud humming noise.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DGBMWR:
I am very sorry to see that you have encountered issues with the Samsung U28E590D Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products. We hope to regain you as a customer in the near future.
- Samsung Solutions