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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2533 reviews

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Rating by feature

  • Ease of Use

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the UE590 Series 28" LED 4K UHD Monitor's picture quality, 4K resolution, and vibrant colors. Many also praise its affordability and ease of setup, along with its fast response time, making it ideal for various uses. However, some find the stand somewhat lacking in sturdiness and adjustability. The absence of built-in speakers and less-than-ideal viewing angles are also frequently cited as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,533 reviews
  • Rated 1 out of 5 stars

    PURCHASED PRODUCT MISSING PARTS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item came with was missing parts and bad condition. It was an open box item but ON THE LABEL it said all parts there and in excellent condition. ALL FALSE. THIS IS WHY YOU ARE LOSING PEOPLE TO AMAZON!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      jaestra:

      I am very sorry to see that you had an unfortunate purchasing experience with your seller.

      We hope your situation has a quick resolution, and you can soon enjoy the color, clarity and performance of the Samsung U28E590D. For product feature and usage questions, please contact Samsung Customer Support via any of the following options:

      1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: http://m.me/samsungsupport
      4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      If you have not already done so, we invite you to register your new Samsung Monitor at:  https://www.samsung.com/us/support/register/

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Solutions Samsung

  • Rated 1 out of 5 stars

    Owned it just over a year and it now has a yellow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not purchase this product again. I spend a considerable amount of money to purchase a monitor to only have it last just 18 months. I would not purchase a samsung monitor again

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 5 out of 5 stars

    Awesome Monitor -

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the current selection of monitors, you get what you pay for. Many of the stand alone monitors in the computing department at Best Buy have a resolution of 1920 x 1080, which is fine for small screens, but on the larger 22+ inch screens, text looks grainy. It is difficult to tell how grainy until I brought one of the dell monitors home and set it up. I returned this monitor. This monitor has a resolution of 3840 x 2160 and apparently has another feature that renders both text and graphics crisp, which is easier on the eyes. This is important as I use my computer every day, sometimes for eight or more hours. The size of the monitor takes some getting used to and I am still learning about all of its amazing features and settings. One feature it does not have is touch screen, but that would be useless anyway as the monitor is placed out of arms reach. To touch the screen, I would have to lean, which would put extra load on my low back over a sustained period of time. Simply bad ergonomics. It also does not come with speakers, which is no problem because small speakers can be purchased separately.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible screen "4K". My 4 yr old 4k TV looks way better sadly. Not impressed

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Stumpy,

      Thank you for your review of the Samsung U28E590D Monitor. I am very sorry that you are not completely happy with the unit you received.

      Your opinions are greatly valued and will be shared with our teams.

      For further assistance or begin warranty service, please contact Samsung Customer Support via:
      1) Toll-free calling: 1-800-SAMSUNG
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Samsung is committed to providing the best possible product experience, quality, and value, and we greatly appreciate your comments and suggestions.

      ~Samsung Solutions Samsung

  • Rated 1 out of 5 stars

    did not like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure if it was an issue with the unit I received but the picture was terrible

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Rispgiu:

      I am very sorry to see that you have encountered issues with the Samsung U28E590D Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back your Samsung with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or begin warranty service, please contact Samsung Customer Support via:
      1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: http://m.me/samsungsupport
      4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513

      The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. We look forward to hearing from you soon.

      - Samsung Solutions Samsung

  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a horrible monitor for gaming on the xbox one X ! I recommend a asus 28in 4k

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died after a few months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the monitor for my ps4 on my desk and it worked fine for a few months but now it will no longer power on.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Chris:

      I am very sorry for the issues you have encountered with your U28E590D Monitor.

      Please contact Samsung Customer Support so that we can better investigate your issue and assist you towards a resolution or replacement.

      You can reach us via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: http://m.me/samsungsupport
      4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513

      Samsung stands behind the quality and performance of every product we manufacture, and we back Samsung monitors with a 1-year manufacturer's limited warranty, if purchased brand-new directly from Best Buy or any other authorized seller.

      Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.

      - Samsung Solutions Samsung

  • Pros mentioned:
    4k, Picture quality

    Rated 4 out of 5 stars

    Attention Xbox One S Users

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this monitor for mostly gaming on with my purchases of the Xbox One S and its 4k up-scaling capabilities. However I was very disappointed when I realized upon setting up the 4k through the console that this monitor does not support many of the 4k functions that the Xbox One S provides. I knew that it wasn't going to support HDR ahead of time, but it only supports 4k at 60hz using the HDMI 1 port. That means that many video content running in different bit rates would not be supported. Also that many of the titles would not be up-scaled correctly. On Samsung 4k TVs there is an option in the settings that allows these bit rates to function correctly, but I wasn't able to find them on this device. Besides the fact that the monitor is not Xbox One S friendly that's not to say this monitor isn't very good. Using it on the PC it was fantastic, I only wanted to warn Xbox One S users that this isn't the best option for getting all the green check marks fulfilled on your console (Xbox One S users will understand this). Currently to the best of my knowledge there are no monitors on the marked that are reasonably priced that will work well with your console. I recommend purchasing a 4k TV with HDR, and using the proper settings in your TV settings to allow all the possible 4k bit rates.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Good, Not Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I love the UHD resolution. Pros: - Resolution is great - Nice and bright - Sturdy Stand - Came right up with Windows 8.1 Cons: - Colors are a bit funky compared to my color corrected monitor, even after correcting - The single control on the back is a pain to reach and sometimes you need to press it several times to get it to respond. - After about 5 months, a whole row of pixels have gone haywire. Since it is such high resolution, it's a tiny line, but it is a line on the monitor all the same. Summary: I like the resolution, but I think it should have lasted longer before I started showing an anomaly on the screen. I'm not really sure I'd recommend this to a friend, but maybe...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    didnt had contacts on the back, covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not use this product because the conections were covered by the product plastic on the back, had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Monitor Died After 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor just stopped working after two years. The warranty is only one year.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      BM12345:

      Thank you for sharing your review of the Samsung 28" UE590 UHD Monitor. I am very sorry to see that you are having issues after two years.

      Please contact us so that we can better investigate your issue and assist you towards a solution by any the following options:

      1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: http://m.me/samsungsupport
      4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      Samsung products are engineered to the highest standards of performance and quality and we back your Samsung with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      - Samsung Solutions Samsung

  • Rated 1 out of 5 stars

    Not for office use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors just are not right! played with it for hours still no good.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      noname:

      Thank you for purchasing the UE590 UHD-QHD Monitor U28E590D 28-Inch Screen LED-Lit Monitor. I am sorry to hear that you are not satisfied with the color performance of this model.

      Please know that this UHD monitor gives you 64 times more color than conventional monitors--an incredible 1 billion colors. That means that movies, games, and other multimedia content appear detailed, natural looking, and extremely realistic. More colors also ensure a smoother transition between different tones for a richer, more accurate picture.

      To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and representative will gladly help you:

      1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: http://m.me/samsungsupport
      4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      If you have not already done so, we invite you to register your new Samsung Monitor at:  https://www.samsung.com/us/support/register/

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Solutions Samsung

  • Rated 1 out of 5 stars

    Monitor?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not subscribe this though. Please cancel ASAP.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Very good monitor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this monitor after returning a piece of garbage 27" 2K 144hz Dell. (Check out my review on that junker) First the negatives, which seem to actually be a standard these days. One is it's only a 60hz panel. The other is it's Freesync (not G-sync), which favors the AMD line of video cards. However, Nvidia video cards will still work just fine without any image tearing problems. Now on to the positives, and there are plenty of these. The monitor has many viewing adjustment features available to help get the image quality just right for you. From the standard brightness/contrast, an image sharpening adjustment, to an adjustment for selecting your viewing angle. The panel can be adjusted to be extremely bright (if needed), has a wide contrast range, images are very clear and crisp, and the 4K images for viewing and gaming is very sharp. I could also not detect any "bloom" at the corners or sides of the panel. This is a great monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 4K lives up to expectations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Samsung 4K monitor for about 5 months now. It is connected to a 2013 13" MacBook Pro Retina via HDMI cable. Installation & connection was a non-event. I plugged it in an it worked immediately. Picture quality is excellent. I have not noticed any display time lag.

    I would recommend this to a friend
  • Cons mentioned:
    Stand

    Rated 5 out of 5 stars

    Excellent display for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is a very great display for the price. The only thing I can really complain about it the stand. It's not adjustable and it feels very flimsy. You can easy move the display around with one finger, not very sturdy. Other than that, it's amazing 4k right in your face.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Stand

    Rated 5 out of 5 stars

    This monitor is awesome!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this monitor up on black Friday for $250. What a deal!!! I cannot get over how good this monitor looks. SUPER bright and really sharp. Looking at photos and gopro videos is incredible. Gaming is freaking great. I only have a 1060, but this monitor is amazing for gaming. VERY happy with this purchase!!! Would definitely recommend especially if you can get a good deal on it. If I had to come up with a con, it would definitely be the stand. Very wobbly.... Not that that's a big deal. Just don't touch it. Also, the front of the stand is silver. It really pops against the black bezel and the black monitor stand this monitor is sitting on. Annoying, but does not take a way from the awesomeness of this monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Excellent monitor worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best monitor I found to set up as a second monitor with my 27" iMac. I tried 2 other monitors (an ACER and LG) before this one and nothing came close to this monitor's quality. The picture quality is excellent and very easy on the eyes. The single toggle button is well located and makes personal adjustments easy. While it may be a TN monitor it has Samsung's PLS which improves the brightness and contrast factors from other TN monitors... good job Samsung! Definitely recommend this monitor... it's worth the price especially with Best Buy competitor price matching!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dec 2015 Samsung U28E590D 4K monitor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded from a 27" 1080p IPS monitor. Given that this uses a TN panel i was expecting poorer colors and viewing angle. To my surprise the colors are vibrant and accurate, after some calibration. The viewing angle also is pretty good, but not as good as IPS panels. I don't really care as long as it looks good with me sitting in front of it, which it does. Also this monitor has a great response time 1 ms which is great for gaming. The design is also great and is not as boring as some of the other panels.. There are some limitations to 4k inherent to windows and programs not scaling effectively, that's just a fact of life unless you want to run at 100% scale and use a magnifying glass to see your screen. 28" is too small to use without scaling. You may be able to get away with it on a 32" 4K monitor but i haven't tried. Overall, after a week of using this for desktop apps and gaming in windows 10.1 i am extremely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Stand

    Rated 3 out of 5 stars

    Great picture. not much else

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yep, as others have said, the stand is embarrassing for a company like Samsung. This stand deserves to be on some knock off brand being sold out of the back of a truck. The on screen menu controls are on the BACK of the monitor in a "wheel" configuration. Yes, let's make it as awkward as humanly possible. No VESA. The only reason I bought this is that it was in stock at a local Best Buy and I had a couple hundred dollars in reward points to blow. Otherwise, I probably would have bought something else online. Kinda wish I had the DELL now with the pivot stand. Picture quality is good. But other than that, not much else to brag about. Will look good on my desk.

    No, I would not recommend this to a friend