Customer Ratings & Reviews

Posted 9 months ago

Dear NMcCalister,

Thank you for sharing your feedback on the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that your 11‑year‑old son is enjoying his scooter and that it’s been easy to handle, simple to charge, and provides a smooth ride. It’s wonderful to know you’re very satisfied with the experience.

If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.

Best regards,
Segway Customer Support Team

Posted 1 month ago

Dear RITHVIK,

Thank you so much for the 5-star rating on the Segway E2 Plus II Electric Scooter! We are thrilled to hear that you are satisfied with your purchase and find it to be a good quality product. It is great to know how it performs for you on a mix of gravel and mud, and we appreciate you sharing your sport mode range details with the community!

If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team

Posted 2 days ago

Dear Customer,

Thank you for sharing your review on the Segway - E2 Plus II Electric Scooter.
It is wonderful to hear that your scooter is easy to control and handle! We appreciate your honest feedback regarding the battery capacity being less than expected, as riding conditions, speed, and terrain can often impact the overall range.

We would love to help you optimize your battery performance or look into any concerns you might have. Please contact Segway Customer Support at technicalsupport@segway.com or call us at 1‑866‑4SEGWAY (866‑473‑4929). Our team is always here to assist you.

Best regards,
Segway Customer Support Team

Posted 2 months ago

Dear Remy,

Thank you for sharing your review on the Segway E2 Plus II Electric Scooter. We are glad to hear that you find the scooter pretty awesome for the price and perfect for your needs. We also note your feedback regarding the desire for a bit more motor power and battery capacity. Your comments are highly valuable to us, and we have shared them directly with our product development team as we look to improve future models.

If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team

Posted 4 months ago

Dear Customer,

Thank you for sharing your review on the Segway E2 Plus II Electric Scooter. We’re glad to hear that you found it fun, reliable, and easy to ride, even though you ultimately decided to return it for a different Segway model. Your comments about the build quality and dependability are greatly appreciated, and we’re happy that the scooter met your expectations during your time with it.

Your 5‑star feedback means a lot to us, and we’re delighted that Segway continues to be your choice for everyday commuting.

If you have any questions or need assistance with your new Segway model, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team

Posted 3 months ago

Dear James,

Thank you for sharing your review on the Segway E2 Plus II Electric Scooter. We’re delighted to hear that it has been such a reliable choice for your daughter over the past two years, and that you felt confident enough to purchase another for a family friend. It’s wonderful to know the scooter continues to perform well and is perfect for zooming around a college campus.

Your feedback highlights exactly what makes the E2 Plus II stand out — lightweight portability, dependable performance, and durability that lasts through daily commutes.

If you ever need assistance with your E2 Plus II or have questions about its features, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team

Posted 8 months ago

Dear YaromO,

Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re glad to hear that you find it a great scooter, especially for those who value better transportability thanks to its lighter design. Your feedback on the puncture‑proof tires and how they affect the ride experience is very helpful for other riders considering this model.

For any questions or assistance, please contact our support team at technicalsupport@segway.com.

Best regards,
Segway Customer Support Team

Posted 8 months ago

Dear Customer,

Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that you’re enjoying the fun ride and quality build. It’s wonderful to know Segway continues to deliver on your expectations and that you’re very pleased with your purchase.

If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

Best regards,
Segway Customer Support Team

Posted 8 months ago

Dear Customer,

Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that you’re loving it and that it has been problem‑free so far. It’s great to know you found it at a decent price during the Black Friday sale and that you would recommend it to others—your feedback highlights both the scooter’s value and reliability.

For any questions or assistance, please contact our support team at technicalsupport@segway.com.

Best regards,
Segway Customer Support Team

Posted 2 months ago

Dear tbone,

Thank you for sharing your review on the Segway E2 Plus II Electric Scooter. We are absolutely thrilled to hear that your kid loves the scooter and that you can't keep them off it! It is great to know that the features are easy to use and that the battery charge is lasting a long time for plenty of riding fun.

If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team

Posted 8 months ago

Dear Helen,

Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We appreciate your honest feedback and understand that safety, speed, and weight capacity are important factors when choosing the right scooter. It’s great to hear you found a better fit with the F30, and we agree that the E2 Plus II can be a good option for those new to scooters or living in flatter areas.

If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

Best regards,
Segway Customer Support Team

Posted 3 months ago

Dear CARMENG,

Thank you for sharing your review on the Segway E2 Plus II Electric Scooter. We’re delighted to hear that your grandkids love it and that the recommendation from the store employee turned out to be such a perfect fit. It’s wonderful to know the scooter’s features are well‑suited for their age and provide both fun and safety.

Your feedback highlights exactly what makes the E2 Plus II stand out — lightweight portability, adaptive features, and a design that works well for younger riders.

If you ever need assistance with your scooter or have questions about its features, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team

Posted 8 months ago

Dear Brendan,

Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re glad to hear you find it good for the price and appreciate your honest comparison to higher‑speed, longer‑range models. The E2 Plus II is designed as a practical and affordable option for everyday rides, while other scooters with 50–60 mph speeds and extended ranges are built for more advanced performance needs. Your feedback helps highlight the balance between value and functionality.

For any questions or assistance, please contact our support team at technicalsupport@segway.com.

Best regards,
Segway Customer Support Team

Posted 8 months ago

Dear Natasha,

Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that your son absolutely loves it and enjoys riding it every day without any issues. It’s wonderful to know the scooter is providing consistent performance and fun for him.

If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.

Best regards,
Segway Customer Support Team

Posted 2 months ago

Dear NanaT10,

Thank you for sharing your review on the Segway - E2 Plus II Electric Scooter. We are so happy to hear that your grandson is really enjoying the scooter, and we are incredibly honored that this is your third one of these!

If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

Best regards,
Segway Customer Support Team

Posted 2 months ago

Dear Clifford, Thank you for sharing your review on the Segway - E2 Plus II Electric Scooter. We are incredibly happy to hear that our product has exceeded your expectations and that you find it to be an excellent, nicely done scooter! It is wonderful to know that you are pleased with its ability to hold a charge and its great speed performance. If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help. Best regards, Segway Customer Support Team

Posted 9 months ago

Dear Customer,

Thank you for sharing your feedback on the Segway Ninebot E2 Plus II Electric Scooter. We’re thrilled to hear that it’s been an excellent product for you and that your son is enjoying it so much!

If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.

Best regards,
Segway Customer Support Team

Posted 9 months ago

Dear MayraB,

Thank you for sharing your feedback on the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that you’re enjoying the sleek black color, the speed and range as described, and the overall excellent quality of the scooter.

If you ever need assistance or have questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.

Best regards,
Segway Customer Support Team

Posted 8 months ago

Dear George,

Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that it’s been a lot of fun for your whole family and that it’s a great fit for older kids. It’s wonderful knowing the scooter is bringing enjoyment and quality time outdoors together.

For any questions or assistance, please contact our support team at technicalsupport@segway.com.

Best regards,
Segway Customer Support Team

Posted 8 months ago

Dear James,

Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that it’s working well and that your 12‑year‑old grandson loves riding it. It’s wonderful to know the scooter is bringing joy and reliability to your family. Your feedback means a lot to us.

For any questions or assistance, please contact our support team at technicalsupport@segway.com.

Best regards,
Segway Customer Support Team