Customer Ratings & Reviews
- Model:
- AA.05.14.06.0003
- |
- SKU:
- 6623722
Customer reviews
Rating 4.6 out of 5 stars with 77 reviews
(77 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers regard the Ninebot E2 Plus II Electric Scooter favorably for its overall performance, suitable speed, and portability. Many also appreciate the scooter's battery life. However, some customers have noted that the scooter's performance is challenged on inclines.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good but not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scooter was ok but not what I needed safety wise so I exchanged for the f30. I was right at the weight limit and I felt the speed just was not good esp on hills. But it could work for someone very new to trying scooters.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Helen,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We appreciate your honest feedback and understand that safety, speed, and weight capacity are important factors when choosing the right scooter. It’s great to hear you found a better fit with the F30, and we agree that the E2 Plus II can be a good option for those new to scooters or living in flatter areas.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Great daily commuter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good the scooter has been very reliable for me commuting to work.
I would recommend this to a friendRated 4 out of 5 stars
Great Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 9 year old really enjoys it. He’s about 4ft 10” 90 lbs fits him well.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear John,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that your 9‑year‑old is really enjoying it and that the scooter fits him well at 4ft 10” and 90 lbs. It’s wonderful to know it’s the right size and brings so much joy. Your feedback is greatly appreciated.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life
Rated 5 out of 5 stars
scooter+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, Very tight and the battery lasts all day
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Diego,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that you find it excellent, with a solid build and impressive battery life lasting all day. Your feedback highlights the scooter’s reliability and durability, making it a great option for everyday rides.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 4 out of 5 stars
little brother likes it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice although breaks stopped working after a few days. We returned and got another no and has no problems.
I would recommend this to a friendRated 5 out of 5 stars
Electric nine bot scooter!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoyed watching my grandchildren ride up and down our driveway after receiving the nine bot scooter! My granddaughter whom I bought it for was thrilled. The scooter dosent go too fast. It’s perfect for her. She’s only 8 yrs old! Thank you for making this another memorable Holiday for our family.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Sandra,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear how much joy it brought to your family during the holidays, especially seeing your grandchildren enjoy riding it up and down the driveway. It’s wonderful to know the scooter’s safe speed makes it perfect for your 8‑year‑old granddaughter and that it helped create such a memorable experience. Your feedback truly warms our hearts.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Recomendado
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, excellent, very practical and good quality
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Miguel,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that you find it very nice, practical, and of excellent quality. Your feedback highlights the scooter’s reliability and convenience, making it a great choice for everyday use.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Perfect scooter for teen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for teen and mid size adult, I recommend it
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Nirajk - we agree!! Teens and adults alike really enjoy the E2 Plus 2! Enjoy.
- Pros mentioned:Portability
Rated 5 out of 5 stars
Great little scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little scooter. Won't bring my 230 lbs body faster then 13 mph but good overall
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Michael,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re glad to hear you find it a great little scooter overall. Your feedback about speed performance at your weight is very helpful, as it gives other riders a realistic perspective on how the scooter operates under different conditions.
For any questions or assistance, please contact our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Great scooter at a great price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter for level solid ground. Wont work off road but will do great on a sidewalk.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Trav,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re glad to hear you find it a great scooter at a great price. It’s helpful to know you’ve had good experiences on level, solid ground and sidewalks, and we appreciate your note that it’s not designed for off‑road use. Your feedback highlights exactly where this model shines.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Segway electric scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product from a great company with very vast delivery
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re thrilled to hear that you consider it a great product from a great company, and that the delivery met your expectations. Your feedback means a lot and helps highlight the quality and reliability we strive to provide.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great product good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all very happy with our purchase. Does what we expected it to do and no problems
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear you’re very happy with your purchase and that it’s performing just as expected without any issues. Reliability and meeting rider expectations are exactly what we strive for, so your feedback means a lot.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Great scooter!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son got it for his birthdya and loves it so much!! Sturdy!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Teresa,
Thank you for sharing your review on the Segway Ninebot E2 Plus II Electric Scooter. We’re thrilled to hear that your son received it for his birthday and loves it so much! It’s wonderful to know the scooter’s sturdy build is delivering a great riding experience.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Brake issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter. My son has had a lot of fun riding it. Brakes went out. Segway helpful with return and repair.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Joshua,
Thank you for your review of the Segway Ninebot E2 Plus II Electric Scooter, 15 mph Max Speed with 16 miles Max Range – Black purchased at BestBuy. We’re glad to hear your son has enjoyed riding it and appreciate your feedback regarding the brake issue. We’re also pleased that our team was able to assist you with the return and repair process.
For continued support with this issue, please contact Segway Customer Support directly by email at technicalsupport@segway.com or by phone at 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to provide further assistance.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Good purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble, easy to ride kids love it!! I was skeptical to get an electric scooter but after some research this one was highly recommended
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Eunice,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that it was easy to assemble, simple to ride, and that the kids love it! It’s great to know that after doing your research, this scooter lived up to the recommendations and exceeded your expectations.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Great Scooter!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice scooter that doesn’t break the bank. Handles well and has a nice sleek design.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Zacor, We're so glad to hear that you're loving your E2 Plus II! It's truly an amazing ride and an incredible value. Thank you for sharing your experience with us and keep on adventuring!
Rated 5 out of 5 stars
First escooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prefect for our family to learn about escoters. Great features and entry price.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear William,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that it’s been the perfect first e‑scooter for your family, offering great features at an accessible entry price. It’s wonderful to know it’s helping you all learn and enjoy the experience together.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Easy ride
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my daughter who is in college so she can get to her classes on time. She loves it
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Lisa,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that your daughter loves it and that it’s helping her get to her college classes on time. It’s wonderful to know the scooter has made her daily routine easier and more enjoyable. Your feedback is greatly appreciated.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble, very light weight. Perfect for my 13 yr old son.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Simone,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that assembly was easy and that its lightweight design makes it a perfect fit for your 13‑year‑old son. It’s wonderful to know the scooter is providing both convenience and enjoyment for your family.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
perfect gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.perfect scooter to use on a daily basis - my son and I have similar ones and we love using them!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot E2 Plus II Electric Scooter. We’re delighted to hear that it has been the perfect gift and that both you and your son enjoy using your scooters daily. Your feedback highlights the scooter’s practicality and the joy it brings when shared with family—exactly the kind of experience we love to hear about.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team













