Customer Ratings & Reviews
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would recommend to a friend
- Rated 3 out of 5 stars
Easy assemble but with a few tweaks can be better
TallGirl Posted
Easy to assemble beautiful color but the back pillows will not stay upright and in place and if you are tall there is not enough depth for you
I would recommend this to a friendThis review is from Serta - Copenhagen 73" Sofa - Chestnut Brown
- Rated 1 out of 5 stars
Serta makes a great mattress and a terrible sofa.
Charlton Posted
This sofa is one of the only things that I truly regret purchasing. Serta makes a great mattress and a terrible sofa. After putting everything together our first reaction was, "That's it?" and the disappointment only grew after sitting on it. First, the cushions that you sit on are junk. In fact, they were so bad that we ended up spending an extra $60 on upholstery cushions to switch out. Second, the backseat cushions are unbelievably cheap. In fact, I spent another $52 on Poly-fil. Third, the legs are just cheap plastic that already has a crack on one. Now I'm looking at a new set of wood legs for $30. So, after spending $375 on this "sofa" I'm now going to be in it for another $142 and know that I'll be replacing the entire sofa within the next year if not within the next month. Avoid at all costs, literally.
No, I would not recommend this to a friendThis review is from Serta - Copenhagen 73" Sofa - Navy Blue
Brand response from Serta Team
Posted
Hi there, thank you so much for taking the time to review your sofa, your feedback is very important to us. We are sorry to hear that the sofa is not providing you with the quality experience that you are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so. We hope this helps!
- Rated 3 out of 5 stars
Out of the BOX… We got a couch.
JerryF Posted
For the money you can’t beat this couch. Great for staging a home for sale or up against the wall. The back isn’t as sturdy as one would like. Just remember you get what you pay for.
I would recommend this to a friendThis review is from Serta - Copenhagen 73" Sofa - Gray
- Rated 5 out of 5 stars
Good deal!
NancyJ Posted
Easy to put together! Luxury look, without the heavy price tag!
I would recommend this to a friendThis review is from Serta - Copenhagen 73" Sofa - Gray
- Rated 5 out of 5 stars
Comfy sofa
EF619 Posted
Very comfy and beautiful sofa I love it good deal on it too.
I would recommend this to a friendThis review is from Serta - Copenhagen 73" Sofa - Navy Blue
- Rated 4 out of 5 stars
good love seat
Akromius Posted
nicer than i thought it was going to be, having not sat in first
I would recommend this to a friendThis review is from Serta - Copenhagen 73" Sofa - Light Gray