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  • Front. Smart Thermostat Installation.
  • Geek Squad Voice Control Setup video 1 minutes 22 seconds

Smart Thermostat Installation

SKU:
9530094
See Details

Customer reviews

Rating 3.8 out of 5 stars with 1107 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

76%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,107 reviews

  • Thermostat install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was friendly and professional, would highly recommend.

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • A+++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very friendly and didn’t not leave until all your questions were answered

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • NEWLIFE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good very happy with the install works well modern will last a long time good job thanks

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Geek squad installed my ecobee thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my ecobee thermostat very efficiently and showed me how to use it They were polite and professional Thanks

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • The 2 installers were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers were great! Fast, efficient, and friendly!

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing my ecobee4 smart thermostat. Loving the features and the money saving capabilities. And it looks so awesome on my wall!

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Google Smart Thermostat Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service people were great, they installed the Google Smart Thermostat and linked it to my phone - everything work great

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Excellent service and knowledge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and accommodating! Loved trouble shooting to find a perfect option for us.

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Successful thermostat install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad again did a great job. Showed up on time quickly finished the install and explained how to use the thermostat.

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Very poor service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who came to install my thermostat did it incorrectly. The temperature of the house went up to over 90 and we have 2 kids 1 has autism’s. My wife spent 5 HOURS on HOLD until she got hold of someone. Two more technicians came the day after and after 30 minutes advised us to get a air conditioning specialist to fit it and send the bill to Best Buy ( we paid Best Buy over $100 to install ). We are still waiting for this bill to be paid, it’s been a few weeks and nobody from Best Buy has been in touch. Myself I think telling you this will make no difference, no compensation offered! I am waiting to talk to someone from the press and tell all my friends NOT to shop at Best Buy One totally annoyed former customer

    This review is from Smart Thermostat Install

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking the time to upload a review. A smart thermostat is an exciting purchase, and we're honored that you came to us for the installation. However, the experience you have described is not at all what we intended, so it hurts to hear that we dropped the ball with this service. We're also not fans of our homes being at over 90 degrees, so it's understandable that your family isn't either, and would want that corrected as soon as possible. This is something we should have touched base with you on , so we apologize that this situation occurred, as well as that no one has been in touch with a solution. If you haven't already, please call (800) 304-1259 to work with our Geek Squad Client Care Team, so a case manager can be assigned and assist you throughout this process. If you already have a case manager, it's recommended that you reach out to them directly for a resolution.

  • Geek Squad not familiar with installing GNL Thermo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wired incorrectly. My HVAC service company rewired it correctly.

    This review is from Smart Thermostat Install

    No, I would not recommend this to a friend

  • Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed the thermostat were very professional and knowledgeable Excellent customer service. Very fast and knowledgeable

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Nest Thermometer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went very smoothly. Love that I can adjust from my phone!

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t remember his name but he was on time and setup the thermostat and answer all my questions.

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Great knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and seamlessly installed the thermostat.

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the worst experience we ever had!!! THREE different appointments to install our thermostat and to this moment that we are writing this review we still do not have it installed!!!! First they had the wrong address then there was no appointment and the third no one showed up at the time of install we waiting 6 hours for the tech!!! And Best Buy/geek squads answer to this was to wait!!! To say we are Highly disappointed is an understatement!!

    This review is from Smart Thermostat Install

    No, I would not recommend this to a friend

  • Geek Squad if fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, on time and product worked perfectly.

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • GeekSquad did a great job installing my thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great jog installing my google nest thermostat and made sure we were comfortable using it. Answered all of our questions.

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Google Nest install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt did a great job setting up and answering all my questions. Thermostat is a huge improvement.

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Goood !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Very polite. Very professional. Timely.

    This review is from Smart Thermostat Install

    I would recommend this to a friend
Page 26, Showing 501-520 of 1,107 reviews
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