Customer Ratings & Reviews

The technician installed the Ecobee smart thermostat and did the initial programming.

Great service. Efficient and knowledgeable. Wish I had thought of this service sooner.

Geek Squad installed my Ecobee Smart Thermoostat, and performed the installation in a knowledgeable and professional manner.

Geek Squad arrived on time and did an excellent job of installing my Nest thermostat. Then provided clear instructions for its operation.

The tech was able to get my LaCrosse weather station hooked up to my server. Corey Skinn jumped through hoops to make it happen!

The installer was great, knowledgeable, professional and friendly!

I don’t remember his name but he was on time and setup the thermostat and answer all my questions.

Good very happy with the install works well modern will last a long time good job thanks

The installers that arrived (VERY LATE) I might add, and I mean 2 hours late after the 4 hour hour window they had! Then, they could not figure out how to install a smart thermostat, said they would come back another day with someone else. Once they left, we noticed it getting hot in our house...they actually did not rewire our air conditioning back correctly. Upon multiple attempts to contact them with no response, we had to make an emergency call ($$$) to an air conditioning company as it became over 80 degrees in our home. They installed our Ecobee and fixed our air conditioning in like 15 minutes. We canceled/returned our other smart thermo that we were going to install in another house, and we are still receiving calls from Best Buys HORRIBLE customer service to reschedule the service. I think NOT!

The agent mounted my thermostat and helped me add it to my phone.

I have had the Geek Squad out for all my electronic installations in my new home. Highly recommend them. Buy the package for installation...

My home wiring for the Honeywell product was not compatible and the service man pointed it out immediately and my fee was reversed

They were able to be on time, communicate, and did a good hob with installation.

Excellent service by very knowledgeable and personable technicians.

Matt did a great job setting up and answering all my questions. Thermostat is a huge improvement.

the agent made this install very quick and easy. he knew exactly what he was doing and was able to give me tips on using thermostat

great installer he was very nice and explained ever

The technician did an awesome job installing my thermostat he explained everything to me also help me with connecting to Alexa app

Excellent service! From start to finish. I am very happy.

Tech was very friendly and didn’t not leave until all your questions were answered