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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 283 reviews

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  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, and battery life of the 1000X Premium Wireless Noise Cancelling Behind-the-Neck Headphones. Many users commented on the wonderful sound quality and comfortable fit of the headphones. The battery life also met expectations. While some customers found the price to be a bit high, many felt that the quality of the headphones justified the cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-283 of 283 reviews
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Uncomfortable, noise cancelling disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones after trying the over ears xm4s. The noise cancellation on the xm4 was amazing (until I 'optimized' and then it was only pretty good) but they were extremely uncomfortable so I decided to try the Sony's ANC earbuds. I am disappointed to say that the exact same problems persist in this product. The earbuds have to be jammed into your ear canal in order for the noise cancelling to have any effect at all, making them more uncomfortable to wear than I thought possible for earbuds. The noise cancelling on the 1000x is not nearly as impressive as on the over ear xm4s. The playback keeps skipping. Add in the fact that there are no dedicated skip buttons and the 300$ price tag and you have a real dud. I'm going back to LG brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be Warned only charges thru a laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be Warned: Just purchased and as an extensive traveler was excited to try these out, but they can only be charged thru a laptop USB and takes 3+ hours. Called customer support and they said warranty voided if you use a wall charger I am returning and jumping to Bose

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    really bad quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the whole device is poorly done. called they said send it to manufacturer. less than 6months of purchase and all the parts came apart.

    No, I would not recommend this to a friend