Customer Ratings & Reviews

Great headphones until 2 years in they broke from wear and tear

The Sony WH-1000mx2 fits into the category of luxurious indulgence. The world isolation capabilities of these headphones are amazing! I was first introduced to noise canceling noise headphones a decade ago where noise canceling only filtered out persistent, steady noises. So, when I got these, I planned on testing these in my basement surrounded by a running dehumidifier, washing machine, dryer, and furnace. After reading the marketing boasting on the Sony box I decided to give them a real challenge. I connected these headphones to my MS Surface, turned on some music, and then engaged an Xbox 5.1 surround external environment complete with 12” SVS Sub, Pioneer Elite Receiver, noisy kids, and a wife who was yelling at me about all the noise. I didn’t hear anything but my music. When I touched the right ear cup, the music vanished, and all the noise filled the ear cups. I do listen to headphones at comfortable levels because hearing damage and cumulative and permanent. I plan on making it to old age with better hearing than eyesight. I am impressed how the Sony headphones filtered out the world at such low volume levels. If you are someone who relies on your ears as a second set of eyes, such as a parent or care giver, then you will want to engage the ambient sound mode. The ambient sound mode is supposed to allow external noises into the headphones such as voices and truck air horns. The amount of ambient noise allowable in the ear cups is controlled by an Android/iOS app. I did try out ambient noise level using my android tablet and was impressed with how the headphones did a good job of isolating voices and certain background sounds important to me not being killed. However, my wife’s voice still does not do a good job of getting past the ambient sound filters. I did not try these headphones out on the street. Call me old fashioned but I use my ears as 360-degree eyeballs when I’m outside. If you are primarily a Windows 10 user, then take heart. The ambient sound settings that I set from my Android device did carry over to my windows platform. I would love to see a driver or application for Windows 10 but I will live with the work around for the time being. Hint hint, Sony. Get working on Windows 10! The Android application is feature rich and really opens these headphones to the different DSP modes. The integration of Sony’s app does not seem to integrate well with anything though. For example, when playing a YouTube video, the application showed me what was playing but the sound was cut off when using the app. The problem is if I want to try out different DSP modes then I have to make a change, switch to my music/video app, switch back to the app, switch back to the music/video app, and so on and so on. It is an inconvenience that I wouldn’t have to suffer on Windows 10 simply because Windows 10 was built with multi-threaded, concurrent program. skip forward/skip back functions. If the headphones are connected by the included stereo cable then the only hand gesture that works is the mute function. Otherwise, the volume and mute functions work just fine. I did not get these headphones for use with a virtual assistance or for phone calls with my cell phone so did not test out these functions. I would have tried Cortana if she were compatible. So far, I have not found a way to make this work. Finally, how do these headphones sound with music and sound? Pretty great! I tested these with a wide range of music from compressed YouTube videos to high quality FLAC concerts including Electro Swing, Pop, Classical, jazz, and I even watch a few episodes of Robotech (The animation may be dated but the soundtrack still rocks!). The results using the stereo connection was markedly better than over blue tooth. I did not test any audio over the LDAC connection simply because I do not own any devices that are LDAC capable. Base seems punchy and not boomy. Mids seem to come out clear. Though, I don’t have an audiophile ear so others may disagree with me regarding the mids. And the highs were as free to run as high as they wanted to go. My overall experience was enjoyable. There are more features here than I have the time to experiment with in a weekend. Overall, I use of these headphones is enjoyable. I would live to be able to access the extended features of these headphones with Windows 10. But at least I do have access to sound canceling, blue tooth, and a headphone jack connection for Windows 10. Big plusses in my book. If you are looking for quality noise canceling headphones, then I urge you to put these on your audition list. I think you will be impressed. Hey Sony! I did knock off one star due to the lack of attention to Windows 10. Everything else is excellent!

Not as noise canceling as they should be. I can rub my shoes on the floor and still hear the scratching with the noise cancelling on while watching tv or listening to music with them. They are also too big at the smallest setting for the headband and slide around on my head. For the price they should be perfect.

good headphone but theres a better model out now which is the 1000m3

Few better for the price. Smooth sound for some alone time.

Great product. Bought this during black friday with 150$ off.

So far the experience has been average. It's not the best in the market and neither the worst. I was expecting much better all-round sound. I took this for 199$ Thanks giving deal. It wasn't available in any store for a demo, so just had to take it. The XM3 is much better I feel.

The headset felt great while wearing it. The issue i had was with the sound quality. The sound was going in and out and it was very frustrating. Also, the noise canceling was not as great as it should have been. You have to keep adjusting it when different noises come into play.

Great pair of headphones and easy to use. Great buy!

My wife had these awhile ago and she liked them much

Great headphones for use while traveling or in the office. Highly customizable and adapts to you and your surroundings. Pros: -Carrying case included for on-the-go users -Built-in microphone for hands-free calling -Bluetooth or 3.5mm input connection -NFC connectivity for easy pairing with smartphones (just tap phone against earcup to connect) -Long battery life - up to 38 hours, much longer than any other headphones I have owned or seen -Sleek, low-profile and modern look -2 modes of noise cancellation - normal and ambient, ambient allows for some external sound -Noise cancellation adapts to shape of your head -Smartphone app for additional customization (EQs, etc.) available -Tap/touch controls on right earcup (swipe up/down for volume control, swipe left/right to skip tracks, double tap to pause, and cup the right earcup with the palm of your hand to allow ambient noise to come through - called Quick Attention Mode) Cons: -Wall plug not included, just a standard micro-USB -Not to be used during athletic/training -Ears did get warm/sweaty during extended wear -Smartphone app is highly recommended to reach full potential of headphones -Bluetooth can't be used while charging

Sound quality is terrible, especially at this price point. My $20 Taotronics wireless earbuds are much better than these. I had everyone is the house compare them as well and they all thought the same. Definitely would NOT recommend these Sony headphones.

+Awesome noise cancellation +Best in class sound quality +Loads of features and tech +Good look and build quality +Touchpad works well +Battery Life -Button placement not great -Not as comfortable as the main competitor's headset These headphones are loaded with lots of advanced technology as compared to the main competitors, which lends to great noise cancellation performance, but a couple of shortcomings stop these just short of being my favorite noise cancelling headphones. To start, these headphones do two important things very well: they sound great and their noise cancelling performance is top notch. As compared to the Bose QC35 II, these have a more lively sound; bass punches harder, mids are a little clearer, and highs sing more. An added bonus over the Bose are the inclusion of equalization functionality in the Sony app, which lets you tailor the sound a bit to your tastes. As far as the sound cancellation ability of these, I've found they're pretty much on par with the Bose QC35 headphones. The various calibration settings they have work well, but may be a bit confusing for some. Sony has included a wealth of added features which really add to the overall experience of these headphones. In addition to the tweaker settings mentioned above, they've also added some additional features to allow you to be more aware of your surroundings. Place your hand over the right cup and the sound fades out and you can now hear the environment around you. This works great in working environments where you may be approached by others with questions (though, the socially acceptable aspect of this may be suspect). Additionally, they've included a mode which is similar, but that doesn't fade your sound out, allowing you to get a mixture of environment and your sound. The touchpad controls on the right ear cup, overall, work very well. The gestures are more or less intuitive (up/down to change volume levels, double tap to pause/play, etc). Occasionally, I noticed that they didn't register my gesture, but that's infrequent. The only downside to this layout is that double tapping to play/pause is fairly loud on the ears. Also, Sony included a diagram of gestures inside the case; really nice touch, Sony. My biggest complaint of these headphones is that, while they're relatively comfortable, they are not as comfortable over long periods of time as the Bose QC35 II. The shape of the cups is somewhat narrow, so they constrict my ears just slightly. Over time, this lends to a bit of headphone fatigue. They also feel a bit heavier on the head than the Bose (not sure if they're physically heavier, but they feel like they are when on). The two buttons that weren't replaced by the touchpad are the power and mode buttons. Sony did a rather poor job of making these ergonomic; after a couple of weeks of use, I still get the two buttons confused and they're still more difficult to find with the headphones on than they should be. The one primary thing from keeping these as my main noise cancelling headphones is the comfortability of wearing them for extended periods of time. The performance is top notch, the added features are great, and the app extends functionality in ways that actually make these function better. At the end of the day, however, most of the time when wearing these, it's going to be for extended periods of time (most of my work day, on longer flights, etc). For that reason, more often than not I'll choose the Bose.

Having read the mostly positive reviews of these headphones, I was disappointed. While I found them fairly detailed and balanced, they sounded too distant. They sounded almost dull. I returned them and purchased the Bose 35s.

The earphones were good at first, but it didn’t last long. After less than 6months, they wouldn’t sync anymore and wouldn’t work at all. Eventho I bought the protection, and extended coverage it was not honored

For me this is an update to the fabulous Sony 1000X Wireless Noise Cancelling Headphones that I got last year. Those were the best sounding wireless headphones I have listened to. Glad to say the new 1000XM2 continues that tradition of fantastic sound and includes some major improvements. First, it has an app! While that may not seem to be a big deal at first it kinda is for the fact that it hopefully means these headphones will receive firmware updates and improve over time, something last year’s model did not have. I did not see a firmware update when I first turned on the headphones but there are a lot of options for customization. You can adjust the noise canceling from 0 to max as well as apply sound profiles such as Club or Arena. You can calibrate the headphones for optimum sound when you are wearing glasses or earrings. And...it has an equalizer! You can choose from several out of the box equalizer presets such as Bass Boost, adjust it manually, or define two custom presets. Secondly, the noise cancelling, which was already top notch, is improved with personal optimization and atmospheric pressure monitoring. The first will detect what is going on around you, and adjust the noise cancelling to fit. Other competing headphones don't really do this and just apply the same noise cancelling algorithms whether you are standing on a busy street or just sitting in your house trying to drown out the neighbor's dog. It's one of those things that just works and you won't really notice it until you try on a lesser pair of noise cancelling cans. Battery life has been improved significantly to an impressive THIRTY hours of wireless music playback. The older model did 20 hours which is the same as the top of the line model from Sony's competitor that rhymes with your nose. 20 hours is already impressive but 30 means I can almost go my entire work week without a charge. I touched on this in my review of the original but one of the best features of Sony's cans is the "quick attention" feature which allows you to place your hand over the right earcup to lower the music volume and allow ambient sounds to come through. This allows you to talk to the flight attendant (or other distraction) without taking the headphones off your head or even pressing pause. The controls are also more intuitive then competitors because of how easy they are to use. You don't have to fumble around for a small button. Just double-tap the right earcup to pause, swipe forward to skip, back to skip backwards, and swipe up/down for volume. As a bonus, holding your finger on the earcup will activate Siri or other voice assistant. Call quality - this was one thing that was a bit lacking in the original model...sometimes I would have issues with people being able to hear me. I'm happy to report that so far I've had a really good experience using these for calls at work. All in all, I think these are the best noise-canceling headphones on the market in 2017.

These looked great and had decent sound but just doesn’t go as loud so I returned them for the vmoda crossfade wireless 2’s

These sony are awesome. The only draw back is that the noise cancelling is accidentally activated when I am laying in the bed or couch

The Sony MDR-1000x are well-designed and sturdy wireless headphones with one of the best noise cancellation we've measured so far. They're comfortable and packed with active features that make them versatile enough for most use cases. They don't have the best sound for more critical listeners, but their overall performance makes them great headphones for every day, casual use. Touch controls takes a little time to get used to, but once you do. Awesome.

It work great when I 1st got it. But after a while it would not hold a change so I got the new one let’s see how long this one will last.