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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64707 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 645 Showing 12,881-12,900 of 64,706 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best remote I’ve gotten in a long time i really enjoy it

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this controller and the white pops. All his friends want one

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Wanted an extra controller for iPad support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple recently announced PS4 controller support for Apple TV, iPad, and iPhones with the OS updates coming in September so I decided to take advantage of a sale and get an extra PS4 controller. Love the colors and it works great with the iOS Beta that I’m running on my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your a serious gamer, you gotta have an extra controller. Purchased this one on sale for $10 dollars off. Had to get it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this cotrol for my son this color is super nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works like any other brand new controller which is a GREAT thing. If anything changes, I’ll update this.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Performance was good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and soft on hand. I prefer it to other substitutes out there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for my husband so we can have a second controller to play PS4 games together. It works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it color white like snow games on PS4 thank you for best buy let me buy new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller But....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Controller is a great peripheral and with the correct drivers it will work with any Windows PC! Sadly, the drivers used for my Windows PC stopped working correctly and had connection issues so I had to opt for an Xbox1 Third Party Wired Controller which also works GREAT and no need for special drivers. Just plug and play. Even through all of the issues I would still recommend the PS4 controller because of it's comfort in handling and quick button responsiveness!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as designed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Works as designed with system, daughter was excited.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted another controller and decided to go with this one. It was a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 controllers seem to last more than a year, and are way more durable than they used to be

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love I love I love I love I love I love I love I love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to find a black controller work awsome. My ps4 recognized it quick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    lives up to the hype

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable controller, good quality. I go to Best buy for all of my electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don't buy cheap aftermarket controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money on cheap aftermarket controllers. Buy the Sony OEM controllers and have peace of mind

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Love PS4 controllers, but don't last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great designed controllers and I have purchased several of them, but they don't last long at all. I do not abuse my controllers in the least, yet buttons start sticking very quickly. This controller's rumble feature started making this rattling sound after each rumble within about a month after purchasing it. Again, I love the controller, but they do not last long at all! But, of course like many many other items that exist nowadays, they are designed to only last so long so that you HAVE to purchase new ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with the PS4 as easily as the one that came with the console. Not problems, no hoops to jump through.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted an extra controller for others to play. Works great like the one that came with the console.

    I would recommend this to a friend