Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 64709 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 780 Showing 15,581-15,600 of 64,708 reviews
  • Rated 5 out of 5 stars

    New favorite control

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good control for multiplayer or if your original one is worn out

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great condition, easy to use. Quick set up out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need extra controllers. The colored ones make it easy for the kids to have their "own". Love the blue!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows me and my boyfriend to play games together. Works perfectly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty cotroller, brand new):

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad before Christmas and it was faulty right out of the packaging. The joystick keeps pushing upwards even though you aren’t touching it. I thought he was just being dramatic, but I tested it myself and he’s right. That’s $50 down the drain. Thanks, Best Buy. This isn’t my only experience with poor quality controllers from them. I bought the Star Wars PS4 from them a couple years ago, and the controller wasnt clipped in on the side. Never buying controllers from here again. I’ll be taking my money elsewhere.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is a pretty good controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is perfect for me to use for my playstation games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Works well. Started right up, and have not had an issue

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the control is great and comfortable to use. It serves its purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works as to be expected.... seems to take some abuse from the serious gamer.....

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Urban camo rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better looking than normal solid color controllers. Serves its purpose perfectly to continue the gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my grandson. He went online and picked it and loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller easy to sync up to console …………..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift for my Son.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great from shopping, good price to the shipping,packaged secure. My Son loves the product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent ps4 original Sony Controller Wireless

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the basic controller, non programmable, wireless, great battery life, textured thumb joysticks, buttons, are precise with vibration and light embedded, $46 Excellent buy at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome color!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting this color forever. Finally found it on sale for black friday.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dualshop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still one of the best controls out there, i personally prefered over the ps5 control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this as my primary controller. Nobody but me uses this.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome controller & Unique Color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PS4 controller ,unique color ,precision movement.Awesome product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Malik Wayne

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a good review for the men who helped me out with these that day he was very nice he found exactly what it was I was looking for he helped me to be able to find the controllers I needed to and I am very grateful of them business professionalism was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Shrug

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should. No complaints. Good to have extra.

    I would recommend this to a friend