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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $649.99

Customer reviews

Rating 4.6 out of 5 stars with 566 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class - LED - X720E Series - 2160p - Smart - 4K UHD TV with HDR's picture quality, with many saying it is amazing and still looks new after years of use. They also appreciate its price, easy setup, color, and size. However, some customers have expressed concerns about its limited apps, durability, remote control, and smart features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 566 reviews
  • Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv on Cyber monday and have been loving it ever since

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    All good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As technology improves Sony keeps up. Great picture even in regular HD. Excellent apps. Bravo to the Bravia!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning a smart tv. I’m so glad that I chose the Sony 4K. It’s nearly perfect except for sometimes the automatic software update doesn’t run, and I have to manually do it to get one of my apps working again. Besides that, works great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , I bought the tv for myself as a gift to myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy excellent customer service selling a great product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture and a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the clearest pictures of all the tv's I've been looking at. Thrilled that Jamie was available to work with me to make certain all went smoothly and completed what was needed for set up and delivery went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sweet TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace an old 50". The overall dimensions of this TV are smaller since there is almost no frame, and it is much lighter. Set up was easy. Picture looks great, especially since I upgraded the HDMI cable also.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Midrange Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV on sale and have been really impressed. I'm no audio/visual savant, but the picture is bright and crisp. I'm really impressed. The bezels are really small and it's not too thick, so it maintains a pretty small profile while mounted to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was exceptional & love our new TV—- great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv for the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i installed this tv in the living room and it is just great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    works for normal business uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for small conference room at work. picture is good. chrome cast doesn't work great in an office setting, maybe too many competing signals? ended up buying MS Wireless Adapter, it was better but not perfect. overall value of TV is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    amazing color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In our town, the only media source we have is internet. The quality of band width speed is poor & this Sony tv adapts and gives us the best color and speed over other brands of tvs that we have used in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had for about a month. Very high quality thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is great and the quality on the screen is amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 55" Sony UHD TV 2017 model when it went on sale as the 2018 models came out. Can't beat the price and still get the quality that comes with Sony. Fantastic picture! Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great 55 inch TV for under $600

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV picture is great but I wish the sound could be louder so I had to purchase a soundbar but otherwise this TV is a great value. I do not waste time playing games so I cannot advise about those features but for a TV picture this TV is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 55" is great - delivery great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The free delivery on large TVs is so good appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third Sony TV I’ve purchased this year. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a better tv because I had purchased an Xbox one X. So I wanted the full 4K experience. I like this tv because it’s quality is that of more expensive ones. No issues at all, highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One TV for a fancy house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fir perfectly in our Master bed room. Works equally good in a smaaler living room.

    I would recommend this to a friend