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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $649.99

Customer reviews

Rating 4.6 out of 5 stars with 566 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class - LED - X720E Series - 2160p - Smart - 4K UHD TV with HDR's picture quality, with many saying it is amazing and still looks new after years of use. They also appreciate its price, easy setup, color, and size. However, some customers have expressed concerns about its limited apps, durability, remote control, and smart features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 566 reviews
  • Rated 5 out of 5 stars

    Excellent tv...replaced a 50 in lg..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks awesome..the hdr is good for sports .......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, cant wait to try 4k gaming on it. Amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never as good as in the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv, light weight, clean looking, nice stand. Even though I used the same quality hdmi cable and have HD cable, it's never as clear , sharp or as vibrant as in the store. I am not sure why. It's not just this TV but everyone I have ever bought.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Can't add apps and Clerk didn't pay attention!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv 5/12/18 but my husband was very sick and I did not have help to set this up for a while. When I finally did I found that after I had told the clerk what I wanted he did not sell me a tv that I could have apps loaded to. That is what I stressed the most. It has been an ok tv until the last few days when it is shutting off by itself for no reason. Obviously well out of warranty. Great picture if you sit up on top of it but not as clear from my ouch and I only have a raised ranch with small living room.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    amazing picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my sister in chicago. great tv!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have adjusted the picture to my preferences and I love the quality of the picture. I love the screen mirroring abilities as well as cast to TV from my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teriffic TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a plasma tv to this superior 55” HD.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Picture!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our living room television. We mounted it to the wall. Saves space. Great color and sound! Big enough to be seen in the room from any area... would recommend it to others!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for a back room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought TV based on size, price, and Sony name. The TV was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to getting this 55" Sony I was using an 11 year old Panasonic plasma. The plasma was 720p, the Sony 4k uhd, a world of difference. Plus its bigger by 12" I'm also older and watch more TV instead of running around. It was a good choice

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the TV. I have had 2 Samsung TV's prior to this one. This Sony is miles ahead of the Samsungs. Hope I continue to be happy with it. If it will only last more than 3-5 years. Both samsungs went out in 3 and 5 years.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV at Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning picture on this 55 inch 4K television by Sony. The only thing that disappoints me is the audio quality of the product. But this quirk is a common issue with most big screen televisions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is very clear and high quality. Glad i chose rhis tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I highly recommend this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, the picture quality is very sharp. It is realistic, You dont have to pay more for a TV to get a great picture. This TV has a beautiful picture and great Smart TV features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a smaller tv in my living room with this 55" Sony. Am so pleased with the picture. It's great to be able to see details in the picture. The only thing I wish were improved was the sound but it's certainly okay.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love this TV. Color is exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am excited to learn all the options available on this smart tv. Sp far. not at all difficult to nagivate through the menu and figure things out. Of course the color is exceptional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bigger picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume is awful, you cannot hear unless it’s all the to 60.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Bravia TV line is a step above the rest. Amazing picture quality, an abundance of settings, and a great number of ports. To this day, my favorite TV line.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv, great buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been amazing so far. Picture and sound is great, and it was a great price. It was a cyber Monday sale, but it was shipped to the store for pickup immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV's are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 55" HD 4K Sony TV is awesome. The colors just jump off the screen. Amazing picture quality that almost makes it seem like you are seeing things in person vs thru a screen.

    I would recommend this to a friend