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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $649.99

Customer reviews

Rating 4.6 out of 5 stars with 566 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class - LED - X720E Series - 2160p - Smart - 4K UHD TV with HDR's picture quality, with many saying it is amazing and still looks new after years of use. They also appreciate its price, easy setup, color, and size. However, some customers have expressed concerns about its limited apps, durability, remote control, and smart features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 566 reviews
  • Rated 4 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok I have used for about 2 month wifi stope working

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for Living Room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at an amazing price! I love the quality of it and the fact that it has Netflix and YouTube incorporated in it is fantastic. I would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I’ve purchased so far.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV and picture is amazing. You can control certain HDMI devices that are connected to the TV with the Sony Remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sharp clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality picture and sound is sufficient for normal watching. Do not like the App's. Do not like how Sony wants to track your every minute with the wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture - however, had a few issues for which we needed to call Sony. Sony tech support was very responsive and solved all problems quickly and correctly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SO FAR VERY GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WOULD GIVE THIS A VERY GOODS RATING. 1 TO 10 AN 8

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very clear and vivid picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for my family room. Easy to connect to my sound system and satellite inputs. Picture quality is excellent from all distances and viewing angles.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV for Proce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play a lot of video games and watch a lot of sports, this TV has very good picture as long as you set it to the right settings, but once it’s set to the right settings the picture is beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    LOVE MY SONY TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS TV I BOUGHT FOR MYSELF.. I TRUST THE SONY BRAND. THEY STAND BEHIND THEIR PRODUCTS. THE PRICE WAS IN MY BUDGET AND 4K WILL BE WHAT WE NEED MOVING FORWARD...

    I would recommend this to a friend
  • Cons mentioned:
    Smart features

    Rated 4 out of 5 stars

    Great picture, no problems but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product but I find (I.m a senior and not very computer savvy) trying to access HULU or AMAZON for movies impossible. Works great on NETFLIX but that is pre=programmed

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    All eyes on Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn’t my first choice, however I am absolutely satisfied with this TV! It is such an amazing purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how thin the profile of this TV is. The picture quality is great. Got this in open-box condition so pretty good price bargain as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and a good dealon the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight out of the box it looks great, perfect picture quality. Easy to install on the Wall or any other wall mounted brackets. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Another SONY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always liked the Sony brand, and bought another one when my previous one went out after many years. Great picture quality and sound.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k TV for people who want a 4k TV but don't want to spend to much money for a name brand. Great for gaming on and watching 4k movies it also work very well if you have ps4 or ps4 pro

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own like 6 tv’s and this is my absolute favorite tv! The picture, sound, and quality is very good!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the TV has and excellent picture. I don't really care about the app selections. the only issue I have is it will not sync with my direct TV remote. I have to use two remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great reliability. Picture is great under all lighting conditions. Easy to navigate as well. Anything that sony builds is quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jorge, Good to know that you appreciate the picture display of these televisions. Thank you for choosing Sony.-Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a smaller Sony and we are happy with the upgrade. Love the picture, the thin edge and had a great salesperson - all is good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids still use this TV for gaming 2 years later. Beautiful pictures. I would buy again for myself.

    I would recommend this to a friend