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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $649.99

Customer reviews

Rating 4.6 out of 5 stars with 566 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class - LED - X720E Series - 2160p - Smart - 4K UHD TV with HDR's picture quality, with many saying it is amazing and still looks new after years of use. They also appreciate its price, easy setup, color, and size. However, some customers have expressed concerns about its limited apps, durability, remote control, and smart features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 566 reviews
  • Cons mentioned:
    Internet connectivity

    Rated 4 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wish it were a bit more intuitive when it comes to the internet and choosing what I watch. It doesn’t give me access to all of the apps I watch.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was suprised how dark and vibrant the colors were on this TV. It looks better than my Samsung that cost double

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv paired with the Xbox one x is absolutely phenomenal beautiful picture completely pulls you in love it !!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love all LG Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every appliance in our house is LG. All 8 TVs are LG. This was an upgrade from a 36" TV. It did not disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great picture & Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy watching my sports the colors are great, My wife and I gave it to each other for Christmas, we love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 55' Sony 4k tv I purchased is amazing!!!! I love the quality of the picture and the sound as well. I can easily connect my phone to the tv as well.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good TV for the price. The speaker system is not as good as you expect. And the remote control is not a sensitive comparing to a Samsung TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is really nice and has a great picture. It was a good price, and who doesn't need a 55' TV in their bedroom? :)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 3d Sony and loved it, unfortunately lightening killed it. Had to shop quick and bought LG but returned for another Sony. Hope it lasts.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    IN love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our flat screen! But.... the box it’s came in was missin pieces to the tv stand. This wasn’t a huge issue because I decided to mount the tv above my fire place but still I was missing pieces

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv and excellent price. People working at Best Buy were really helpful. There were plenty of choices

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv has an amazing picture quality. i have never seen a thinner tv either. great tv overall. no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great in everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the money,internet connection is easy and access to the rest of the menu too.Great pictures.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Msarruff, We are glad to hear your positive feedback with your new Brava TV. You did the right thing choosing Sony! Thank you for your time.
      Regards,
      Vincent sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall a good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was easy to set up and has a good picture. Wish the sound was louder. Speakers point straight down. Added a sound bar and all is good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am viewing a wonderful picture on a great set. Very pleased with visual, but sound needs help. I plan to purchase a sound bar to go with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I still think Sony makes the BEST TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried other TVs before but always regret not getting a Sorry I believe that they have the BEST Picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. Great picture! Would buy again. Manager and sales help are the best around in Independence MO!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a big step above our previous television and we could not be happier. Sony quality and an easy to use remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent HD and 4K picture and sound. Best with adding asound bar and sub woofer. Highly recommend this TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Excellent value. Very sharp images day or night.

    I would recommend this to a friend