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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 566 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class - LED - X720E Series - 2160p - Smart - 4K UHD TV with HDR's picture quality, with many saying it is amazing and still looks new after years of use. They also appreciate its price, easy setup, color, and size. However, some customers have expressed concerns about its limited apps, durability, remote control, and smart features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 566 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV at good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 7 series has a quality picture and comes at a good price point given it’s last year’s model.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an overall nice TV, knows everything it says but I have found better TVs with nice for pictures

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Watching it now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! It’s a Sony, so it’s quality. I’ll always buy a Sony

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Darn good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal for what I was looking for. 55 inch TV for a covered patio

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Picture But.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually purchase Samsung TV's and I am very happy with them. I purchased this TV with the recommendation of the sales person at the store. The picture is good, however I am not happy that I can only use the apps that are loaded on the TV. I cannot download additional apps like my Samsung.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Goo TV for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got this and set up in the same room with the old TV. What a different! Better color and sharpness.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great location-great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fabulous HD and 55 inch is a good size for my family room!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my workout room and it's the perfect size. No regrets!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv great pic no complaints Sony always comes with good devices

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Trev, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SonyTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and features. I have a friend that has already bout one

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55 Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for sports and movies. We have enjoyed this Sony very much.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture looks realistic and I’m seeing colors I haven’t seen before

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has always been the best brand. Amazing picture quality and sound!

    I would recommend this to a friend
  • Cons mentioned:
    Smart features

    Rated 4 out of 5 stars

    Good picture but lacks smart features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television but it lacks the smart features that the competition like Samsung and LG have.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has always been a quality tv choice. So far I have not had any issues. Picture looks great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what high definition TV is all about. I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. Great image quality, awesome for gaming and movies

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beatiful Picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors on this television are vibrant, OLED is the way to go!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very happy with this TV. The picture is great.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great tv for my ps4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv for ps4 pro and its great. 4k gaming and watching movies

    I would recommend this to a friend