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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 566 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class - LED - X720E Series - 2160p - Smart - 4K UHD TV with HDR's picture quality, with many saying it is amazing and still looks new after years of use. They also appreciate its price, easy setup, color, and size. However, some customers have expressed concerns about its limited apps, durability, remote control, and smart features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 566 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Have always trusted Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and price. Excellent picture and sound...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television picture is great the look is great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a great deal and Sony always has the best picture quality. Good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Pitcure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Sony 55" 4K tv. I love the picture!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this product. I really don’t think you can beat the quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size. I can read all of the small print.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, have had no problems. The picture quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv wish I bought a bigger one the picture is Awsome

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv for the price I got it for. Sony is a great conpany

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, good sound, all the popular apps. Very sharp

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size tv for space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great. Works well in the family room. I like the size.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Above Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent picture for the price, sound is really lacking though.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great 4k hdtv for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bright picture. Clarity and depth of field has a 3D effect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just moved into a new house and needed a new tv for my room as my little 32 inch tv was no longer cutting it - I couldn't see anything because I was so far away. This is my first LED tv and I love the clarity and how it looks like you can just reach out and touch it. Definitely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One Thing Missing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For whatever reason, Sony will not upload any apps not installed when you buy it. For example - we have to use Roku to watch Directv as you cannot get Directv through the internet connection - just no way to add that app to the menu. Other than that, we are happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    App selection

    Rated 3 out of 5 stars

    Not what you want of you want a smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace a tv that we have had for about 12 years. It works well as a normal tv but the smart tv part of it stinks. It comes with very few apps pre-loaded and there is no way to download new apps. Therefore in my opinion it is worthless as a smart tv.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is awesome! And it looks great on my wall

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great purchase for the price. Good picture.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    awesome tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my first 4k tv and it really impressed me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Perfect for my bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for viewing in my bedroom. The size is perfect.

    I would recommend this to a friend