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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 566 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class - LED - X720E Series - 2160p - Smart - 4K UHD TV with HDR's picture quality, with many saying it is amazing and still looks new after years of use. They also appreciate its price, easy setup, color, and size. However, some customers have expressed concerns about its limited apps, durability, remote control, and smart features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 566 reviews
  • Rated 5 out of 5 stars

    Mad nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mad nice, son....this thing is mad nice. That's all I can say. Nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture of my Sony. The service at Best Buy was great, as usual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV!! Everything about it functions well and set up was a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unable to stream Hulu Live

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HoHim. Does well with Netflix, but requires an additional streaming device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    nice t.v. works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. would recommend. for 55 inch t.v. would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth a look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV, love the Bravia Sync feature to control my Apple TV and fire tv boxes with the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I glad my tv is awesome, good price, smart and bigger as I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV with good color quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regret I bought those items. We are planning to buy laptop next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got what I truly wanted great hdr great 4K picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a tv as ours crapped out and I’m glad we chose this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv I’ve owned. I would highly recommend this to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd Time buying this brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these 3 years ago so had to go with this brand again. It is a quality product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had good luck with Sony. I’d buy another next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very useful and we are satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast safe shipping, great product , works great good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using it for awhile and it’s the best. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for downloading apps and watching sling or hulu

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had many Sony TVs with very good results. We’re happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good quality 4K TV. Make sure you do the update.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality, Price
    Cons mentioned:
    App selection

    Rated 4 out of 5 stars

    Good Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros Pic quality 4k hdr. Nice colors and a lot of settings. The blacks here are not so bad. sound is good upscaling decent motion great size big enough prize not too expensive and finance options cons: 1- aps. You better get a Roku streamer. This tv has a few apps, and not so good. 2- You can't play 4k hdr at 60 fps using any capable device. Let's say you have a roku streamer ultra, but the tv won't support the highest picture quality level of 4k hdr at 60 fps. It would play at 30 or 4k*without HDR* at 60. If you open Netflix from the tv app, you will have bad experiences in rapid scenes. You will have some pixels freeze all the time. It is not the wi-fi antena. The tv is just incapable of providing a smooth streaming experience at the highest picture quality. I may return it. 3- Can't pause live tv, nor record on USB. This is disappointing from Sony, since any roku TV can do it. I hope they enable this feature soon. 4-Stand looks weak.

    No, I would not recommend this to a friend