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Customer Ratings & Reviews

Model:
RMVLZ620
SKU:
7689156
Your price for this item is $8.99
Clearance
The comparable value price is $29.99

Customer reviews

Rating 4.3 out of 5 stars with 432 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the 8-Function Learning Remote's ease of use, compatibility with various devices, and its affordability. Many appreciate the remote's range and the convenience of its macro buttons, although some wish it had a backlight and improved battery life. A few users found the programming process somewhat challenging. Overall, the positive feedback on ease of use and compatibility outweighs the concerns about minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 432 reviews
  • Rated 5 out of 5 stars

    Lovin it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome.love the learning capabilities.controls eveything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the bee's knees!!!! I would highly recommend this remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    staff helped pick this out sense TV did not come w/ remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv control replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can use this control like the original without problem

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great 4 remote especially if you own a sony dvd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote to go along with our DVD player especially when our original remote died on us. Difficult part was the set up and when I finally got the remote to work, one of the buttons didn't want to work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Almost replaced 5 remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this remote didn't replace all my current remotes, it works for my cd changer. I had lost that remote so I have three remotes for five devices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got this to work with my Sony Bravia tv. Tried all of the codes in the booklet.... None worked. Called the toll free number and that didn't help either.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Go with Harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a cheaper alternative to a Harmony remote to control my home theater components. No easy code set up for an Epson Projector; would also be concerned with finding a code for X-box (though I didn't get that far to look.) It's also difficult to use if you're trying to control the volume, etc. through a receiver. If you can spend the extra $50-60 for an entry-level Harmony, it will be worth the extra money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to return product after deciding our Uverse remote control had plenty of functions for multiple electronics

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The remote appeared to be sufficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote appeared to be fine but since it didn't recognize my TV returned the product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would not work with my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried for quite a while to get this remote connected to my TV but nothing worked. Even called the helpline and still no luck. Had to return it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Coach7773, we sincerely apologize for the disappointment and for a hard time that the remote gave you. We'll have your feedback forwarded to the whole team for investigation, and for improvements especially with compatibility with other devices. Best regards, -Mark sony_US

  • Rated 2 out of 5 stars

    OK remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest dislike is the macro keys that combine the devices do not work well and it would be nice if it was backlit

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    This was difficult to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set up, it works fine but the directions wre less than clear .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    does not work on the tv i bought it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great on all tv's except the one i bought it for. pricey for not achieving intended purpose.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not correct one for my stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is probably alright, but just not the correct one for my stereo.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi szzzqqq, We always appreciate customers who take the time to give us their feedback. Thank you for your time. Regards​, Vincent sony_US

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Backlight

    Rated 5 out of 5 stars

    I've had mine for 4 years-buying another tomorrow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplicity: There are a few things that I found most important. First off... it is a simple remote to use. This is very important. It is easy to navigate around, and you can hold it in one hand and control it. I have had curvy remotes, shiny slick remotes, this stays put and doesn't slip in your hand. Lit feature: Ok, I just returned another remote that worked perfectly well. It was a GE 8 with LED backlighting. The problem with backlit keys is that you still can't read the printing around the buttons. Also, and more importantly, just because all the keys light up, doesn't mean that you can tell if the button your pushing is working and controlling the unit you want it to control. This Remote will light up the TV button when you push any button to control the TV. Same for the DVD, etc. This is actually important for your own sanity. Nothing worse than pushing the same button over and over trying to figure out if it is working correctly, and if you even if you are controlling the correct unit. Durability: I've had this remote for over 4 years. We use it every single day, we have dropped it, we have worn off the printing on the buttons, and the thing will not die. It has outlasted our last tv... so it is durable. Functionality: I've used it on an old Sharp TV, a Vizio LCD, and a Sony LCD, a Yamaha receiver, a Comcast cable box, and a Sony DVD player. It controls everything, and it most definitely is programmable. I programmed a few buttons on it for some special functions on my receiver that it didn't control in the standard set up. Finally, I am a big fan of Sony video products. I always seem to go back to Sony, particularly for TVs and DVD players. If you own a Sony TV and/or a Sony DVD player, I recommend this remote even more. Other remote brands don't work as well on Sony units.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with this. Sony TV and DVD player and will only work one

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Office,
      We do appreciate providing us these feed backs for the betterment of our product. We will pass this to the proper department. Thank you for your time.
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Best universal remote under $25; none better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This universal remote, Sony RM-VLZ620, is not only the best universal remote under $25, it is one of the best on the market period. I have had one of these remotes for more than three (3) years. It will control up to eight (8) different A/V devices and it is also a learning remote. That is, if you have the original remote control that came with your device, you can learn function(s) that are not pre-programmed in the Sony. Since I use my A/V receiver to control the volume for all of the functions, this remote can be set up so that the volume buttons control the A/V receiver's volume no matter which device button is selected. This remote control makes things very convenient for anyone to operate your home theater equipment; even younger children or less capable adults. This remote also has four (4) "System" keys, at the bottom of the remote, each of which can be programmed to turn on multiple devices. I use one of these keys to turn on my TV, set the TV input to HDMI 1, turn on my cable box, turn on my A/V receiver and set the correct input to CABLE/SAT. I use another of the keys to turn on the TV, set the TV input to HDMI 2, turn on by Blu-ray disc player, turn on my receiver and set input to DVD. Again, this makes it very easy for younger children or less capable adults to easily use your home theater equipment. Since each of my devices use a single on/off button for each device, I simply have to press the "System" key, that turned the devices on, to turn them off. If your device uses a separate on and off switch, you would have to program one of the other System keys to turn off your equipment. This is not a big problem as you have four System keys. I have used the learning capability to program the Sony remote to perform functions that were not pre-programmed into the remote. For instance, my TV has 3D capability but nothing on the remote allowed me to select the 3D mode for the TV. So I picked a button on the Sony remote that I was not using, e.g., the Page + button, and learned the 3D function from the original TV remote. The remote comes with instructions that help you set up your devices in the remote. It is as simple as pressing the SET button, then pressing the device button, e.g., TV, and inputting a 5-digit code. If your device is not listed, you can use the remote to search the codes to find the correct one. I'm sure there are some devices that can not be controlled by this remote, but I have not had a problem. I just had to replace my oldest RM-VLZ620 remote as the "OK", i.e., SELECT button, stopped functioning. I heard that there is an "aluminum foil" fix for this but, since the remote was over three years old, I paid the $24.99 plus tax and bought another on. I then spent about 30-40 minutes to put in all the programming again and I am good to go. All remotes have some programming issues and will eventually fail. However, this remote lasted over three years for me and only cost $24.99 plus tax to replace. It is such an incredible deal, I'm not sure how Sony packs so much power into such an inexpensive remote control. Speaking of inexpensive, Best Buy also sells another universal remote control, the Sony RM-VZ320, which looks virtually identical to the RM-VLZ620. There are some VERY IMPORTANT DIFFERENCES.. The RM-VZ320 only controls seven devices, does not LEARN any missing codes and can not be programmed to do multiple step functions. It costs $19.99 plus tax but for only an extra $5.00, you can buy the much more powerful remote, RM-VLZ620. I don't believe that you will be disappointed in spending that extra $5.00.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Setup
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very good remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am starting to like this remote after initial frustration. Out of the box it works great with my Comcast DVR and Sony Bluray - no setup needed. Setting up my TV was quick after trying few programming codes. But learning function I couldn't get to work for some reason. After some research I found a post online mentioning changing batteries. As soon as I changed them it started working as it should. I am pretty sure my rechargeable batteries were fully charged but for some reason it didn't like them. And strangely, everything seemed to work except the learn feature. Now I can control my Xbox and basically teach it any control I want. I also like buttons on it, they are big and easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does not have ease of use. Product has NO Zoom function. This was important to me. I am not enjoying the DVD's now as much as I did before. This is very disappointing.

    No, I would not recommend this to a friend