Customer Ratings & Reviews

Hi Maseratigurl1920,

You made the right choice! We're happy to hear that you like the picture color quality of your new BRAVIA 7 TV. We appreciate the 5-star rating and thank you for choosing Sony!

-David

Hi AaronS,

Thanks for this incredibly detailed and thoughtful review of your new BRAVIA 7. We truly appreciate you taking the time to share your experience, as this kind of feedback is invaluable.

We're absolutely thrilled to hear you are "super happy" and find the TV's quality to be outstanding. It's great to know that the wide viewing angles and the built-in Google TV interface are working so well for you.

We also appreciate your honest observations about the reflections and brightness levels. High-performance screens can certainly have a learning curve with different lighting environments, and your insights are a great help for us and for other customers. For the brightness, we recommend exploring the "Picture Mode" settings, which can be easily adjusted to match your viewing environment whether it's daytime or night. You can also contact our Sony Support team if you need assistance: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

Thanks again for choosing Sony!

Sincerely,
Jenn | Sony North America.

Hello RahMem,

Thank you for your wonderful review of the K85XR70! We're thrilled you love the picture quality, vibrant colors, and deep blacks. Our team at Sony strives for smooth motion and an immersive experience, so we’re glad the HDR performance and 4K resolution impressed you. We also appreciate your feedback on the user-friendly Google TV interface and Dolby Atmos sound quality.

Thank you for choosing Sony!
Best regards,
-Fred

Hello MrAx2u,

Thank you for providing such candid and detailed feedback on your Sony Bravia 7. We truly appreciate you sharing your high expectations and the specific areas where the TV hasn't quite met them. We're sorry to hear that you're considering returning it.

We understand your concerns regarding the image quality, especially with downscaling from 4K for older AV receivers. The Bravia 7 is designed to showcase the incredible detail of 4K content, and while it does handle upscaling for lower resolutions, performance can vary depending on the source and the capabilities of connected devices like older AV receivers. We always recommend ensuring all components in your home theater system are compatible with 4K HDR signals for the optimal viewing experience.

Regarding the screen reflectivity, we acknowledge that the Bravia 7 has a semi-gloss screen. While it helps maintain vibrant colors and contrast, it can be susceptible to glare in brightly lit rooms. For environments with significant ambient light, we often recommend exploring models with our X-Anti Reflection technology, such as the BRAVIA 9, which is designed to minimize glare.

We're pleased to hear that you find the built-in speakers "pretty decent." Your recommendation for a soundbar or compatible AV receiver is excellent, as external audio solutions often provide an even more immersive sound experience, particularly for movies and gaming.

We also appreciate you noting the size and weight of the TV; the Bravia 7, especially in larger sizes, is indeed a substantial piece of technology designed for impressive visual presence.

We want to ensure you are completely satisfied with your Sony product. If you're open to it, we would like to offer personalized support to help optimize your Bravia 7's picture settings for your specific viewing environment and connected equipment. There are often adjustments that can significantly improve perceived image quality and reduce the impact of reflections. Our support team can also discuss connectivity best practices and options for older equipment.

Please consider reaching out to our customer support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

We'd be happy to troubleshoot these concerns with you directly and see if we can enhance your experience before you make a final decision!

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi Colts,

Great! We're glad that you like the picture quality and Google software of the TV. Thank you for choosing Sony!

-Ralph

Hi Badthom, we're glad you are enjoying your new TV! Thanks for choosing Sony. ~Earl

Thank you for the fantastic review, WilliamSallwasser!

We are delighted to hear you're having an excellent experience with your K85XR70 television. It is truly rewarding to know that you are so impressed with the picture quality, whether in a bright or dark room. We designed our TVs to deliver a perfectly fantastic and immersive viewing experience, and it's great to know it has created a "magical place" for you.

We appreciate you choosing Sony and hope you continue to enjoy your entertainment.

Best regards, Gus, Sony Social Media Team

Hi NelsonB,

Thanks for sharing that amazing 5-star review! We're thrilled that you love the big screen and excellent picture of your new TV, and it's fantastic to hear you're already considering another one. Our OLED technology delivers truly stunning contrast and black levels, which we're sure you'll appreciate on the 77" model for your room.

Thanks for choosing Sony, and have a beautiful day!
DiegoV

Hello Uzzy9mm,

Thank you for choosing Sony!

We couldn't be happier to hear that you find your K85XR70 TV fantastic! It's great to know you're enjoying the picture quality, especially in a bright room, and that the integration with your sound system and Google TV is seamless. Thank you for sharing your positive experience.

Best regards,
-Fred

Hello DanielS,

Thank you for choosing Sony!

Thank you so much for sharing your experience with your K85XR70! We're thrilled to hear that the picture quality and vibrant colors exceeded your expectations, and it means a lot to us that you've chosen Sony TVs for many years. Your satisfaction and loyalty are truly appreciated. Enjoy your amazing viewing experience!

Best regards,
-Fred

Hi AshleyR, we're glad you are enjoying your new TV! Thanks for choosing Sony! ~Earl

Hi Joey,

That's very nice! We're glad to hear that you like the picture quality and sie of the TV. Thank you for choosing Sony!

-David

Hi HasanB,
Your feedback is much appreciated! We feel privileged to know you're enjoying your K-85XR70! It sounds like you put a lot of thought into choosing between OLED and Mini LED and we appreciate you going with our Mini LED. It's good to hear that the brightness works well in your sun-soaked living room. You're spot on that you might want to adjust the brightness settings when watching in a darker environment.
For detailed information, please visit the following link: https://helpguide.sony.net/tv/lusltn1/v1/en-003/01-03-09_01.html
Thanks again for sharing your thoughts!

Thanks for choosing Sony!
Best regards,
Stephanie

Hi Kburley,
Thank you so much for sharing your experience with us. We’re thrilled to hear that you decided to give Sony a try and that you’re enjoying your K85XR70! It's wonderful to know that both you and your grandson are loving the clarity and quality of the picture. We are delighted to hear that it’s making your viewing experience enjoyable.

Thank you for choosing Sony!
Best regards,
- Stephanie

Hi JohnW, thank you for the 5-star review! We are immensely pleased to hear that the vivid picture and outstanding quality of the Sony - BRAVIA 7 are making a difference for you. It also really means a lo to us that you'd recommend it. Thank you for choosing Sony and we wish you many more amazing viewing moments ahead! Regards, -Dominick

Hi displayname, thanks for sharing your experience! We're truly honored to hear the Sony - 85" class BRAVIA 7 is checking all the boxes for you. This TV uses thousands of precisely controlled Mini LEDs with Sony's XR Backlight Master Drive which results in excellent contrast, deep blacks, and stunning highlight performance. The Acoustic Multi-Audio creates a wider, elevated sound that matches the picture on screen delivering a theatre-like experience! Thank you for trusting Sony. Best regards, -Dominick

Hi IsaiahA,

Awesome! We're glad to hear that you like the the TV for your living room. We appreciate the 5-star rating and thank you for supporting Sony!

-David

Hi Terri!
We are thrilled to hear that the size of your BRAVIA 7 is making such a great impression. It's truly rewarding to know that the TV is becoming a real centerpiece in your home.

Beyond its size, the BRAVIA 7 features our XR Backlight Master Drive for incredibly precise brightness and deep blacks, and the Acoustic Multi-Audio+ technology which makes the sound feel like it's coming right from the screen.

Thanks so much for choosing Sony!
Best regards,
Estefany

Hi HarunaM,

We're elated to hear that your Sony BRAVIA TV has delivered such an outstanding home entertainment experience! Thank you so much for your generous 5-star rating—it's wonderful to know the exceptional quality of this model has helped make your viewing truly special. The immersive visuals and impressive performance are designed to elevate every moment spent at home.

Thank you for choosing Sony—wishing you a brilliant day!
DiegoV.

Hi James,

Thank you for the positive feedback! We're glad to hear that you like the picture quality of the TV. Thank you for choosing Sony!

-David