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Customer Ratings & Reviews

Your price for this item is $64.99

Customer reviews

Rating 4.8 out of 5 stars with 65377 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are impressed with the DualShock 4 Wireless Controller's color options, build quality, and ease of use. Many appreciate its comfortable design and reliable wireless functionality, along with the improved battery life. Positive feedback also highlights the controller's feel and grip. While some users have reported stick drift, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 65,376 reviews
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Perfect Controller – Reliable, Comfortable, and Re

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with the DualShock 4 wireless controller for the PS4. The jet-black design looks sleek and classic, and it feels great in the hands with its comfortable grip. The buttons are very responsive, the analog sticks are smooth, and the touchpad adds extra versatility for games that support it. The built-in speaker and light bar make the gameplay experience even more immersive. Battery life is solid, and the wireless connection is seamless with no lag. I’ve used it for hours of gaming sessions without any issues. Overall, it’s durable, dependable, and a must-have for any PlayStation 4 owner. Definitely a 5-star product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 CONTROLLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure! Here's a longer and more detailed version of your review: --- I had a great experience purchasing my controller. The buying process was smooth and straightforward, with everything clearly laid out, making it easy to find exactly what I needed. Once it arrived, I was really impressed with the quality — it works perfectly and feels great in my hands. The controls are responsive, and it's made a noticeable difference in my gaming experience. What really gives me peace of mind is the warranty that came with it. It shows the company stands behind their product, and that kind of support is important to me as a customer. Overall, I'm extremely satisfied with this purchase and would definitely recommend it to anyone looking for a reliable, high-quality controller. --- Let me know if you'd like to make it more casual, add specific features you liked, or mention the brand!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Trusty DS4 for Rocket League

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own several different controllers as a PC gamer to meet my gaming needs. This includes a catch-all Xbox Wireless Controller, an 8bitdo Sn30 Pro+ for retro gaming, and even a PS5 DualSense Wireless Controller for some of the latest titles. But as it pertains to Rocket League? The DualShock 4 is the only option for me after hundreds of hours of grinding the game. This light-weight controller fits perfectly and comfortably in my hands, with its cozy and familiar layout over the years. The only reason for replacement is the eventual wear-and-tear that leads to stick drift, which can eventually happens to any/all game controllers. If it’s compatible with your setup - you can’t go wrong with this trusty controller!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Controller, Reliable, Comfortable, Endurable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the DualShock 4 Wireless Controller for PlayStation 4 – Jet Black from Best Buy, and it’s hands down the best controller I’ve ever used. The build quality is outstanding—it feels solid, comfortable, and responsive even after hours of gameplay. The analog sticks are incredibly accurate, and the buttons have just the right amount of resistance. The touchpad and light bar add great functionality, and I really appreciate the built-in speaker and headphone jack. Whether I’m playing action-packed games or story-driven adventures, this controller delivers smooth, lag-free performance every time. The Jet Black color looks sleek and modern, and pairing it with my PS4 was fast and easy. If you’re looking for a dependable, high-quality controller, I highly recommend this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller, the next day shipping is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always rely on Best Buy to come in clutch. I had my last controller for several years before the stick drift started to be come unfixable. It was so easy to get a new one shipped to my house the next day and it works buttery smooth again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Charged up!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new controller for my sons ps4 since he got the ps5 for Christmas...Now i use it this controller holds a excellent charge and i havent had any issues thus far....Great product!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Competitive FPS Gaming Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is the best controller I've ever used. I use this controller daily and get vwry little stick drift after a year but that doesn't bother me at all since my character is always moving in game but thats besides the point. If you wanna play competitive fps gaming this is definitely a go to since its easy to master the claw style and you can overclock this baby on pc or laptop to half a millisecond delay so basically the input lag is dead serious. Definitely consider this controller for competitive gaming

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Rainbow Lights and Long Battery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several of these, this exact version satisfies every need I'd ever have in a game remote, and is essentially perfect. It plays sound directly through the remote speaker, has a long battery life, and the color of the controller's light even changes to any hue of the rainbow if like, your gun in the game is green or pink or something, which is really cool. Not just the boring red and blue p1 and p2 options. I own two of these and if I needed to keep getting replacements, I'd definitely get them through this Best Buy site, price and warranty wise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Came in perfect!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered two of these a while back for my old PS4 just in case they stop printing soon and they work great no issues since testing them. I got mine open box and they looked brand so I'm extremely satisfied. They were shipped well too no broken boxes and no scuffs on them either. Highly recommend picking some up if you own a PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    good for your money !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4th one i have gotten over the years. great quality, great feel. Had a charge out of the box. all around good buy. versatile color options.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    PS4 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and easy to hold. Works on PC Steam as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    DualShock 4 for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualShock 4 is still one of the best controllers out there. It's super comfortable to hold, even during long gaming sessions. The buttons and joysticks feel smooth and responsive, and the touchpad adds a nice extra feature. Battery life is decent, and I love that it charges easily with a USB cable. Highly recommended for any PS4 gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    White controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loved the color and really good device would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    New PS4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New controller works great! seems like the colorful controllers always have issues so i got standard black and im impressed with how long the battery last on a new one. After a few years the original controller loses battery power so thats why i go this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Replacement Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a previous PS4 controller that died, works great and setup was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DualShock 4> 5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DualShock is the best for pc gaming. I’ve tried PlayStation 5 controller but I honestly prefer the DualShock 4. Got with protection plan

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Comfortable & pairs with Nintendo/phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Comfortable and pairs flawlessly. Got it to play on my galaxy s21 ultra & Nintendo switch (yes, with an adapter it pairs flawlessly to a Nintendo switch). I'm just happy it wasn't a gift bc it arrived in a box that was completely demolished & it was not a shipping-carrier issue, it was a best buy issue.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. My last controller had stick drift and tried all I could to save it. Thought it would be less than I paid for it.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Good quality Sony PlayStation 4 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy products you can go wrong with them. I needed another controller my original one was starting to drift a lot (can’t have that) especially playing NBA 2k. So I browsed around and decided to purchase from bestbuy.com. The controller is great smooth like my original one that came with the console first time I played it. So whatever the reason your needs are, needing one, two, or more it’s worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Original PlayStation 4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OEM PlayStation 4 controller works as good as it did when they first came out. Definite good value for the price.

    I would recommend this to a friend