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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 2.7 out of 5 stars with 3 reviews

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33%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Rated 2 out of 5 stars

    Phone is beat up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this "geek squad refurbished"... well, they weren't lying. It's beat up, dinged on the corners, deep gash on the frame (top and side) and came wrapped in bubble-wrap only. Had a cheap USB-C cable and an iPhone charger... So it's going back. Buy with caution, IMO.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mint Condition with 9 Months of Warranty Left

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this deal of a Refurb XZ1 Compact. The phone came in a very informal box with the OEM Sony charger but is in otherwise Like-New condition. I registered it on Sony's website and it still has 9 months of warranty left (though not sure they'll honor it). Picture is showing the relative size of the Compact compared to my wife's Essential Phone. The 960 FPS camera is fun. Dual front-facing speakers are nice. Non-functional fingerprint reader (as expected) in the USA is pretty lame. Sony adds some extra apps, but most are able to be deleted, disabled, or useful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Loved it at first

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn't return this item due to no fault of Best Buy. On my 10th day of ownership, the phone established lines on the camera screen and the screen became glitchy. Loved the device and was upset about returning it.

    No, I would not recommend this to a friend
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