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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.5 out of 5 stars with 2850 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the Handycam CX405 Flash Memory Camcorder's video quality and ease of use, frequently praising its lightweight design and compact size, making it ideal for travel. While some users noted the need to purchase a memory card separately and mentioned limitations in low-light performance and features, the positive feedback on image quality and user-friendliness outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,850 reviews
  • Pros mentioned:
    Ease of use, Video quality, Zoom

    Rated 5 out of 5 stars

    Best camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality! It’s easy to use, no need to worry about losing the charger. Videos camera and pictures, zooms in very close. Very happy with purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello XoeJ, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear this camcorder is working well for your and that you are happy with your choice. Thank you for choosing Sony. -Linda 08-27-2025 Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use, Size, Weight

    Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used one so this is my first. I needed it for longer videos instead of limited cell phone. Its easy to use i was able to get easy instruction on line and ive had no problems. Its light weight and compact i can carry it in my pocket.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CristobalG, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are happy with the performance of this camcorder. Thank you for choosing Sony. -Linda 03-08-24 Sony Social Support Sony_US

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    the start of a great video/photo journey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great starting camera, the price was pretty little compared to the bulkier cameras with higher quality. the quality is perfect for youtube content, family events, or even nice photos and i’m very much in love with this camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FabianL,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our HDRCX405 camcorder. We're glad to hear that you're happy using our product and find it great to use. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-10-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera for the price!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 month review. I've used this camera 2x a week for the last 4 months and I've had zero issues. I used this camera mainly for my kids sports in highschool. The quality is great even when zoomed in. It pics up sounds very well in the front of the camera. You will need a memory card there's zero internal storage. The quality of the plastic feels a little cheap so if you plan on using it as much as I do I suggest total tech. I've also uploaded videos to YouTube with no issues. There's also settings to adjust how you shoot your video for a better quality, action recording and automatic lighting adjustment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HorrornMusicLover,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our HDRCX405 camcorder. We're glad to hear that you're satisfied with our product and find it worth purchasing. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-21-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great, compact camcorder!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camcorder due to its affordability and simplicity. I used it for vlogging and capturing memories instead of just lame snapchat videos on your phone that are easily forgettable. Though only at 1080 quality, it's still pretty clear and can easily upload to your laptop via the memory card or the usb cord that it comes with. I did lose the cover for battery in the back and could not find it :( Had to tape up the back (see photos) so battery would not fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Sony camcorder

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camcorder, easy to use and videos come out clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mariena,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our HDRCX405 camcorder. We're glad to hear that you're having a great time using our camcorder. Thank you so much for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle 10-17-2023

      Sony Social Support Sony_US

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Loved this handycam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked my sony handycam. Image quality it good enough for this price. I really wish Sony reduce the price of its battery ($39 now in 2020). 60X optical zoom is great. But no one really use that zoom. Also option for external mic and larger battery pack would be great.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Sony Camcorder

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Execllent camera for saving memories with family, friends, and couples. Has that nostalgic feel that older camcorders have. Perfect for anyone wanting to film momments casually.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bedgoblin25, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camcorder. Thank you for choosing Sony. -Linda 1-4-25 Sony Social Support Sony_US

  • Pros mentioned:
    Size, Video quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. I compact and very light. Easy to handle and video quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Sony HandyCam CX405

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact video camera using small SD flash card. So far, 64gb is enuff for a lot of photos & videos. Camera & User manual easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera! excellent for filming outdoors and indoors. Plus it has the 1990s look to it!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pros and Cons - But Overall Not Worth It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I disliked; The quality is bad. My iPhone 13 Pro blows it out of the water. I couldn’t justify the $250 when the quality can’t even match a phone with a small sensor. The quality gets substantially worse in lower lighting. All the MP4 videos look distorted. There are pixelated artifacts that show up throughout more than half of all my videos. I recorded using the dual codec thing, but all it gave me were MP4s. I might not have figured it out. What I liked: The optical zoom was amazing. There was little drop in resolution when zooming in. The digital zoom had very little noticeable drop in quality, also. I love how the USB tucks away in the hand strap. It’s pretty easy to just plug it into the PC, too. You should probably use the included USB extender, though, as it gets awkward plugging in your camcorder with the 4” or so cable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    MUSIC VIDEO STUDIO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to make music videos that look like a studio quality job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeterH, Thank you for sharing your feedback. We're happy to hear this camcorder has made your recording experience easy and fun. Thank you for sharing. Sony's commitment to customer satisfaction is our top priority. -Linda 11-11-23 Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, the only thing I do not like abut it is that it does not come with and 3.5mm jack. Had I known this, because this is not stated in the description plus I also asked a best buy employee who say it did have one, I would not have bought this model. I discovered it didn't have the 3.5 mm jack a few days after I would be able to return/exchange this item. But honestly other than that, it does its job. I only recommend it if you don't plan to ad an external mic to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Camcorder

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good availability of product and fast shipping. Except, the item had been opened, returned by another container, reshelved and sold as brand new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun with my camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm having fun with my new video camera. I'm using at birthday party, Sporting events just getting the family together and having a good time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Team, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the HDRCX405 camcorder. We are glad to hear that you think our camcorder is perfect for use for your family events. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Excellent entry level video camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works very well. Good optical zoom and image stabilization. Nice dual battery feature and built in USB charging cable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's nice to hear Paschwa! Thank you very much for taking the time to share your review here. We appreciate it. - Vincent Sonystyle

  • Rated 1 out of 5 stars

    Whaaat? Sony?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could return it. I wish I had heeded the warning of other reviews. Horribly pixelated. I don't know if it'd be better in bright sunlight, but it's practically useless for our indoor use.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, DeeLaw. Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. Your honest feedback will be considered and will help Sony with future products. Please feel free to reach out to Sony Support to share your experience and if theres anything we have help to improve it. Thank you -Linda( Sony Social Support) Sony_US

  • Pros mentioned:
    Video quality, Weight, Zoom

    Rated 5 out of 5 stars

    Talk about bang for the buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first video camera. I use it solely for the creation of Soccer highlights for scouting purposes. The zoom is great. Even though I use it freehand, the image is not like watching the Blair Witch Project. Not sure if there is an image stabilization or I have a better than average steady-hand but it takes great video. Battery life is excellent. I get a full 90-minute game in on about 50% battery. It’s super light and the charger/USB function is pretty slick. I have no need for 4K, and I picked this up for $179 on a big BestBuy sale. Simply cannot beat it for twice the price. I bought a 32GB card and each game takes about 6-7GB in HD.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Video quality, Zoom

    Rated 5 out of 5 stars

    perfect camera for memories!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this camera met all expectations!! my husband and i are so excited to have this for our memories without taking up our iphone storage. he loves it and so do i. i have never purchased any camera/ camcorder before but being pregnant i got the idea that i wanted to get one to document the few months before baby is here and special moments after i deliver. its easy to use, beginner friendly. i love that the charging cord is attached to the side so you never lose it. it has good quality video and sound. you can take photos while you record as well! for the price this was worth every penny and i would recommend to anyone. wether its for you or your kids, i cannot stress enough how easy it is to begin recording. youre able to flip the screen towards you to see yourself being recorded. it is not touch screen but i think its better so you dont accidently delete or hit the wrong button. i have not figured out how to convert the videos to be saved yet just learning as i go.. battery life is good as well. i love the zoom in feature. being that we have so much high tech technology in 2020 i love that this camera makes it feel a little old school but with the good quality videos. the size of it is perfect, fits in my small crossover purse. it feels great and sturdy while holding it with the hand strap.

    I would recommend this to a friend
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