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    • Brand Response

      SonyListens 

      May 6, 2015

      Hi babyboomer! Thanks for taking the time to provide us with your opinion about your new HD Flash Memory Camcorder. We appreciate it. Thank you for choosing Sony! - Vincent Sonystyle

    • Brand Response

      SonyListens 

      July 1, 2015

      Hi Brian, thanks for the wonderful feedback. Before a shot is taken , the camera needs to focus on your subject first,. Learn more on how to take photos at helpguide.sony.net/cam/1440/v1/en/contents/TP0000557750.html?search=photo. Thanks_Mitch Sonystyle

    • Brand Response

      SonyListens 

      May 18, 2015

      Hi ScooterB, We are sorry for what happened here and we feel your disappointments and frustrations. Please try the following articles to transfer your photos and videos to your Computer. If you're using Windows Computer, please check this one: https://us.en.kb.sony.com/app/answers/detail/a_id/42523/p/36919,37505,37553,95219/c/65,66/kw/Transfer%20to%20windows otherwise if you're using Mac OS, kindly check this link: https://us.en.kb.sony.com/app/answers/detail/a_id/34494/p/36919%2C37505%2C37553%2C95219/c/65%2C66/kw/Transfer%20to%20Mac%20Os. Those above links don't require you to use the PlayMemories. Thank you for letting us know about your experience on using our software, we appreciate for your feedback. Dave Sonystyle