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Customer Ratings & Reviews

Model:
1000031652
SKU:
6523167
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Customer reviews

Rating 4.9 out of 5 stars with 14676 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the product's amazing overall performance, fast loading speeds, excellent design, quiet operation, and good game selection. However, some users find the system to be bulky, wish for longer controller battery life, and note that the unit can get hot. Additionally, there are suggestions for improvements to the user interface and connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 14,676 reviews
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Sony's system yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im blown away by the beautiful design of my new PS5. Besides the beautiful cabinet design, the ease of use and set up are flawless. The graphics are so sharp and clear, that it feels like the characters are right in the room with me! The colors are vivid and bright on my tv, and i experienced no lag time while playing various games. I also love the feel of the controller and the button layout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Upgrade from My PS4 Pro!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big Sony buff when it comes to gaming. I had the PS4 Pro for 3 years, and delayed getting the PS5 due to not many exclusives for some time, as well as the inventory issue. Well, finally PS5s are much easier to get without going through scalpers, and I'm so glad I did! The PS5 is just an awesome console. All PS4 exclusives look and play way better on the PS5 (Ghost of Tsushima, God of War, Horizon, etc.), but the real star is the newly redesigned controller. Not only is better to hold in the hand, but the adaptive triggers are an absolute game changer! I thought they were a gimmick when I read about them, but I'm glad I was so wrong! They really do immerse you so much more in games like COD, Horizon, etc. If you get invited to buy a PS5, then I highly recommend that you do buy it! I would also recommend buying some skates for the PS5 and keep it horizontally, and also consider buying a 2TB storage soon after buying it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Controller battery life

    Rated 5 out of 5 stars

    Powerful Beast

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this could do normal things a computer could, it would legit replace my PC. At this point consoles are super powerful due to everything being so well made for them. The storage needs to be more reasonable though, becuase c'mon... Some games are over 100 gigabytes so this needs adressed in the future. Controller is great, but again c'mon it dies in literally a few hours. should last atleast 10 hours an no its more like 4 hours if your lucky.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great but one hiccup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very fast, graphics are awesome, and I love the selection of games. The only thing I can find wrong with it is that even though it supports Bluetooth for its controllers, does not support Bluetooth for any type of wireless headphones so you have to use wired headphones that plug into the controller or get wireless headphones that have an adapter that can be inserted to the ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Amazing Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about this system that hasn’t already been said? I’ve always been a PlayStation fan so I was happy to finally upgrade! I’ve had no problems with my console and have loved everything about it. To the fact it goes in rest mode automatically if I turn off my TV, the huge speed increase from the PS4, along with the amazing visuals you get now! I highly recommend upgrading as soon as you can if you can afford it!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    "Next-Gen Gaming Bliss: PlayStation 5 Delivers 5-S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Five stars for the PlayStation 5! This gaming console is an absolute powerhouse. The graphics are stunning, load times are lightning fast, and the new DualSense controller adds a whole new level of immersion to gameplay. The library of games is growing, offering something for every gamer. It's a must-have for anyone looking to experience the future of gaming!"

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a PlayStation guy and this is by far the best machine they have built to date. Amazing graphics and load times are so much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    the only console you'll need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ps5 is a good console for your average gamer, plus the fact you can add extra storage by removing the covers and installing an ssd is great! the customizability of the covers too adds a more of a personal touch to make the ps5 feel like its yours. the adaptive triggers in the controller and design itself is also fire

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Best Console Ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the PS5 switching from the Xbox Series S and PS 5 exclusives are great and the graphics are stunning. I love the interface but 1 thing to note is that the PS5 is quite big so know where your going to put it before buying. And PS plus is more expensive than gamepass. But aside from that it’s the best console on the market in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 is Fun Never had one. Always had the Xbox God of War!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Vest but did a great job in helping me get my dream console, the delivery was smooth on time and ps5 works great. I love the design of the product. I bought it at the best time, the old design I feel is much better than the newer versions and I got a sweet deal on it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    PS5 + Warranty

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I have been hunting a PS5 since their debut. I waited in queues on the Playstation website only to be too slow. The PS5 is an amazing piece of equipment for gaming. The haptic/optic controls are so fun when playing games like Horizon: Forbidden West. The system DOES have backwards compatibility but ONLY with PS4 titles that have a disc. All your digital games will be safe to play, so don’t worry about that! The warranty is discounted for me because I work at the McDonough location, but the warranty for two more years is an excellent decision. Not everything happens within a year, hut having three years is an excellent time period for accidents to happen. I’d recommend getting it, even if it makes the price go up.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Birthday Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is an absolute powerhouse, delivering an unmatched gaming experience that pushes the boundaries of what console gaming can achieve. From its stunning graphics and lightning-fast loading times to its immersive DualSense controller and extensive game library, the PlayStation 5 is a true game-changer.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Birthday Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is an absolute powerhouse, delivering an unmatched gaming experience that pushes the boundaries of what console gaming can achieve. From its stunning graphics and lightning-fast loading times to its immersive DualSense controller and extensive game library, the PlayStation 5 is a true game-changer.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Ps5 is the way to go.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads very quickly. Graphics and gameplay are superb. Ps5 exclusive games are awesome. We have 3 accounts on one console, so that the whole family can play and have fun.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing console

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console with great graphics and capabilities however for adept gamers I’d recommend 1 TB. It can run at 120 frames with a monitor that supports 144 hertz however without a monitor or alternative device it still looks and runs smoothly with no issues and I’ve been using it with a TV since I got it with no complaints. The noticeable difference when you first boot it up and load a game in comparison to a prior console like the ps4 or the Xbox one is insane.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roberto Becerra

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a powerful gaming console. I love the immersive DualSense controller's haptic feedback and adaptive triggers. While the base model is a great value, the PS5 offers superior performance, especially in enhanced games, but its benefits may not be significant for everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Controller battery life

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the system, runs well, very much so like a small pc. Making this my first ever console purchased with my own money i might be biased. Aside from that i would still very much so recommend the PS5, my only complaint would be the controllers do not last as long as the dualshock 4.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    6/5 Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a gaming PC and just bought the PS5 and I have not been on my PC since... This system is 100% worth every penny and is incredible for all games. I've really enjoyed the improvements to the user interface settings. The speed is off the charts and I have not and don't plan on running into any issues anytime soon.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    User interface

    Rated 3 out of 5 stars

    PS5….ehhhh. It’s nothing special.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well let’s just say the PS5 is very “Underwhelming.” I waited two years to finally get one of these and to my surprise, it was not that impressive. I mean going from the PS4, a 13 year old system, you would expect this system to be light years ahead of the last…it isn’t. In fact, the PS4 boasts a much larger and enjoyable game library to choose from, bigger internal storage spaces for games, and a much better price tag compared to the new generation PS5. The PS5s physical size is gigantic compared to Ps4, takes up a lot of room on a table or in your living room. The graphics are slightly better, almost unnoticeable to be honest. Some of the games play a little smoother and feel just a bit nicer than their PS4 counterparts. So far I have not been able to find anything in the PS5 exclusive library that really wows me. At least not yet. I think the price tag on the system is way too high for what you actually get. Only one controller, a lousy 1TB storage drive, that the operating system uses a big chunk of. PS5 games cannot be played from external hard drives on this system and must be on the console storage, which is really bad in my opinion. The big games will hog the storage like Call of Duty, and other can take up to 200 plus gigs of storage alone. I can go on and on about this system, but in all reality, I would say this system should retail no more than $299.99 for what you actually get. You will have to upgrade storage, it’s a must. That will set you back another couple hundred bucks, the games are $70.00 and very few good titles to choose from. The user interface is strange, almost like a Netflix style, which I don’t really care for. It’s a mild upgrade from its 13 year old previous model. Nothing really great about it. Kind of regret the purchase actually. It cannot play PS3 hard copy games either, which is strange. I was to believe backwards compatibility would be a feature on this system to play all PS games from all generations, that’s definitely not the case here. Some PS4 games work but not all. So if you have a PS4 and it is in good working order, I suggest just sticking with it for now, unless a game that is going to be released only for the Ps5 that you want to play is coming out. Then you are kind of forced to go in this direction or get it on PC which at almost 600 bucks…you might as well just buy a PC instead and play it that way. Just my thoughts.

    No, I would not recommend this to a friend