Customer Ratings & Reviews

The Sony WHCH720N Wireless Noise Canceling Headphones are a great set of headphones. These headphones are incredibly lightweight, they feel good on your head. I can imagine wearing these on a plane and actually falling asleep with them comfortably resting on my head and ears. Set up was easy. These immediately connected to my iPhone 13. There is an app called Headphones Connect, that walks you through orientating the sound set up for optimal sound. It takes pictures of your ears. There is some true quality sound coming out of these! It really immersve. Had to update the app and headphones immediately upon syncing and it took about half an hour to complete. They came with a good charge, and come with a usb charging cable as well as a 3.5mm adapter cord to plug into. Battery life has been good so far. I would love it if it came with a case or carrying bag. Looking at others in this category i think thats the only thing missing and is easily fixed by buying your own. Overall these are quality headphones with great sound. I'm glad to have them & will benefit from their use next time I'm on a flight.

Really enjoying these new Sony WH-CH720N headphones! So far I’ve found them to have great audio performance and they are surprisingly lightweight. The sound right out of the box is great. But to really bring the sound to life, download and use the Sony headphone app. The additional abilities the app gives in adjusting the sound to your liking make a difference. The headphones feel nicely built and I’m really impressed with how lightweight they are. They are really comfortable and unlikely to cause fatigue from wearing them for extended periods of time. The controls are pretty standard and easy to understand. The noise cancellation works very well. This is a feature that has really improved on headphones over the years. And to be honest, with how well the cushions fit over your ears you might find you really don’t need the noise cancellation in many situations. Additional features such as hands free calling and ability to use them with the included standard 3.5mm headphone cable work great as well. A USB to USB-C cable is included for charging, but like most products these days no charging block is included. Battery life is said to be around 35 hours and I would say that’s a honest estimate. Overall these are a great set of headphones that are easy to recommend.

Good enough volume, not as loud as AirPods, but still loud enough. Noise cancellation is good, but is not the best. Sound quality is very good! Size is good and does not feel heavy. They are very comfortable and I could wear them for hours. Battery life is excellent and lasts for a long time before needing to charge again. Also is very quick and easy to connect. Overall they are good headphones for their price!

I bought these headphones instead of the Bose QuietComfort 45 which I originally intended to buy. These headphones don't have good noise cancelling and the sound quality is very poor. They had an app that supports spatial audio but you are required to pay for them. It's not worth it.

The Sony WH-CH720N headphones are an outstanding choice for anyone looking for quality sound and effective noise cancellation without spending a premium price. The audio is clear and well-balanced, with strong bass that doesn’t overpower the mids and highs. Whether I’m listening to music, taking calls, or watching videos, everything sounds crisp and immersive. The noise cancelling works surprisingly well for this price range. It blocks out background office noise, travel hum, and everyday distractions with ease. They’re also lightweight and comfortable enough to wear for hours without pressure or fatigue. Battery life is impressive, lasting multiple days of regular use on a single charge. The Bluetooth connection is stable, and switching between devices is simple and reliable. Overall, these headphones deliver excellent performance, comfort, and value. Highly recommended for work, travel, or everyday listening.

I was pleasantly surprised at the excellent sound of these budget Sony WHCH720N headphones. I have a pair of the Sony XM3 over the ear headphones and these sound even better. The major differences between these WHCH720N headphones and my old XM3s is there are no touch controls, they don't fold up, and they are much more lightweight. The control buttons on the WHC720N are simple. You have your power, NC/Ambient, volume up/down and your select/answer/pause button. Although they are lightweight, the build construction feels sound and they are comfortable on my head. The Sony Headphones app is full of rich features. There are several Equalizer presets but I set my own manually. The lows sound great from everything to hip-hop to electronic, to rock music. You can take pictures of your ears to optimize audio. The noise cancellation is adequate, and ambient sound is an option if you need to hear what's going on around you. There is an option in the app to connect to multiple devices at once. I use this when I'm working at the computer (listening to music), but I need to connect to my office phone at the same time for conference calls. I've used it for hands free calling and the mic and audio is good, no complaints. The bluetooth connection to my computer and phones is strong and there's an additional option in the app where you can prioritize quality or connection if it becomes a problem. I would highly recommend these due to the impressive sound, feature rich options, and lightweight portability.

Very good headphones for the price. The sound quality is clear with good bass, and the noise cancellation works well for everyday use like travel and office work. They are very lightweight and comfortable, even for long hours. Battery life is excellent and lasts for days on a single charge. Overall, a great budget-friendly noise-cancelling headphone.

The Sony WHCH720N headphones deliver impressive noise canceling and clear, balanced sound at a great price. They're lightweight, comfortable for long listening sessions, and have excellent battery life. Bluetooth connectivity is reliable, and the touch controls are responsive. A solid choice for everyday wireless listening and travel.

For the price (particularly closer to $100 than $150), these are pretty hard to beat. Pros: - With some EQ tuning in the Sony phone app can provide some very good sound and clarity. Excited EQ preset is a good one - Enough bass for most songs paired with clarity for most musical genres as long as you're not looking for thundering bass - VERY comfortable as they are shockingly light and have just the right padding in all the right places... they feel much lighter than they look - These look nice and look more expensive than they are - I don't need ANC but this does an ok job if you turn it on. It doesn't produce noise cancellation miracles like the high end Sony's, Bose, or Apple headphones. Cons: - If you want that really deep bass, think the bass drop in the "Immortals" song by Fall Out Boy, you will NOT feel it with these headphones no matter what you do. The XB910n headphones will work for that. - When you turn on the headphones takes a noticeably long amount of time to connect to your device (compared to older Sony WCHC700N headphones I had) - Had a couple of times the connection dropped already. Reconnects in under 5 seconds but no rhyme or reason to it - So light they almost seem like toys... you will love it while wearing it but it is surprising to pick these up - Doesn't fold up small... folds flat and you'll need to buy a case if packing them up to keep them safe. Overall: - Solid buy if you're on a budget. Definitely try these out for fit at your local store... That sold me on these over the XB910Ns that were not as comfortable on my ears. - Covers all the music you'll likely listen to and looks/sounds good doing it - Very comfortable and no fatigue after hours of wear!

The Verdict If you are looking for a reliable set of daily drivers, the Sony WH-CH720N headphones will absolutely go the distance. After an unbelievable amount of use, they proved their worth in almost every category, falling short only at the very end due to a structural weak point. Unmatched Endurance I do not use the term "daily driver" lightly. Since the day I bought these, they have been strapped to my head every single day, through every imaginable weather condition. Rain, shine, heat, or cold, these headphones were subjected to the elements and never missed a beat. I have logged over 10,000 hours of listening time on this single pair, which is a testament to the internal electronics and battery longevity Sony packed into this model. Everyday Usability To wear a pair of headphones for 10,000 hours, they have to be exceptionally comfortable and sound great. Whether you are grinding through deep work, listening to audiobooks, or just going about your day, they are lightweight enough to prevent fatigue and deliver the consistent, high-quality audio you expect from Sony. The Breaking Point The only reason I am finally retiring this pair is due to a physical hardware failure. While the electronics and the weather-sealing held up flawlessly, a small piece of the plastic that holds the left earcup in place ultimately snapped. It is a frustrating end for a headset that still functions perfectly on the inside, highlighting a slight vulnerability in the plastic construction of the hinges. Final Thoughts Even with the plastic piece breaking on the left side, it is hard to hold a grudge against a headset that survived over 10,000 hours of continuous, all-weather use. They are absolute workhorses. If you treat them a little gentler than I did, they might just last forever.

Really great value for the pricepoint (I think I got them for $99 on sale). Bought these for work since my home setup is Apple-only. Pairs with my office laptop (Dell) flawlessly every single time - which was my number one concern. (I haven't tried switching them back and forth, so I can't speak to that.) Sound and mic are both decent (not studio quality by any means, but fine for Spotify and Microsoft Teams, which is all I use them for) and the controls are reasonably intuitive (pressing the power button gives you a nice spoken battery percentage, and the volume + play/pause buttons are hard to tell apart, but you get used to it). I also give these high marks for convenience. Noise cancelling is pretty robust; it works well in a busy office, and they're comfortable enough to wear for an hour or two at a time (they are heavy enough that you know they're there, though - I don't know that I'd wear them for hours and hours on end uninterrupted). But what really surprised me is range and battery life. I only have to charge them maybe once a week with intermittent usage throughout the day, they charge really quickly, and the range is good enough that I can get up and walk to get a cup of coffee from the break room (approx 50 feet / two walls away) no problem.

The sound quality is amazing. I enjoy swapping between ambient mode and noice cancelling mode. The noice cancelling is better than most other headphones. The price is amazing if you’re on a budget. It only cost me 90 dollars. The headphones are big so if you do not enjoy big headphones do not buy! Battery life lasts me the entire day and I don’t think other brands can compete. I use them everywhere and anywhere. Very comfortable but they can get dirty which I noticed since I sweat a lot. Overall 8.5/10.

Bought these for a recent trip. Overall I liked them. They were comfortable enough to wear for hours at a time. Sound quality is ok. They do have an insane range compared with other Bluetooth headphones that I own. I actually forgot my phone on the third floor of the hotel and I still had a great connection when I was sitting at the pool! I don't really feel like they get very loud. I found myself tweaking the EQ to understand podcasts and books. I did find that the noise cancelation on the plane worked great. Finally I love that these can be wireless or plugged in which was great on the plane because I could listen to my iPad, iPhone or the seat back entertainment.

I got these at the beginning of the year - so maybe 8 months ago - after my puppy ate my Beats. The beats were fine but they would make my ears really sweaty from the cushioning and sometimes my curly hair would get trapped in the outside seam and pull out some strands, so I was looking for some different headphones, preferably cheaper ones. I saw these and saw the good reviews - great price point for noise cancelling yada yada. Something i thought was strange though was that it was meant for "Apple and Android devices." I thought: how could head phones only be for these specific OS products? Here is what I don't see anyone talking about when they review these: you have to have this app for the full noise cancelling functionality to work. And for the life of me, it is such a terrible app. UI looks awful, and the worst part is even if your headphones have connected to your bluetooth, if you don't go in and click 'connect' it will kick you out of whatever you're listening to after 10 seconds. This to me is the most frustrating parts of wireless headphones. Getting ready to exercise or do a task, starting your song, and then getting hit with the "unpaired noise" and completing stopping your song or podcast. It's happened so many times and it is sooooo annoying. Sometimes it behaves nice and connects with no problem, and sometimes im staring at the UI waiting for it to connect. I don't think the functionality the app provides is worth having when the app itself is so badly designed. Funny thing is when ive connected them wirelessly to my computer with bluetooth, it connects off the rip. When ive deleted the app off my phone, the headphones wouldnt connect. So yes as headphones they're really not bad. Battery life is amazing on these and the sound quality really isnt bad either but wow the disconnecting thing is insanely frustrating

The headphones came partially charged so you may want to charge them before your first use. Included in the box are the headphones, USB-A to USB-C cable and a headphone cable. No case or bag is included. All of my testing was done via Bluetooth. I first connected to my computer to listen to music files, Sirius XM and general videos. There is no upconvert here. If the recording wasn’t high quality, the headphones made it sound even worse. Bass became exceptionally scratchy. High quality recordings sounded very good but I still noticed the bass off on a few songs (Flo Rida, My House). High notes were very good. Next was pairing with my iPad. Easy. Also paired with my Alexa (via Alexa app). Easy to pair and sound was very good. Pairing with my phone took a few tries. And this is where the headphones are problematic. The controls are so close together that I hung up on calls. Volume was very good. The noise cancelling was slightly better than the previous model but both myself and the person I was talking to could hear background noise. Headphone fit was excellent for my ears and very comfortable. Battery life was excellent and I didn’t have to charge for about 4 days. My husband even used them in that time frame when he was doing some yard work. These are average headphones. If you use them for casual listening or with a computer, they will probably be fine. If your primary use will be phone calls, there are much better options.

I did some research before purchasing this headset. The charge life is good at 35 hours and while it may not rank number 1 in all categories it ranks #1 in its light weight and comfort to wear. I fly a lot and you get a mixed bag on audio options depending on aircraft. This headset comes with an audio jack, Bluetooth and USB so it covers everything I’ve seen so far.

I really like the Sony WH‑CH720N headphones. They’re lightweight, very comfortable for long use, and offer clear, balanced sound with good bass. The noise cancellation works well for reducing everyday distractions, and the battery life is excellent. Bluetooth connectivity is smooth and reliable. Overall, they deliver great value and a solid listening experience.

Excellent sound quality, excellent confort. Not loose or to tight. Excellentbattery life.

Really good! For the price point, it's really durable and the sound quality's great. Before, I used to have issues with any kind of headphones and earbuds as I would break them in under 2 weeks-1 month; I've had these for maybe 2 years now and they still function really well even though I've dropped them quite a few times... Super easy to connect and switch between which devices it's connected to! The noise cancellation is pretty good as well. Overall, I would really recommend these :)

They paired up fairly easy. Noise cancelling works pretty good. Amazing how long the battery last and charges up very fast. For me anyway the comfort is good. All around good value.