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Customer Ratings & Reviews

Your price for this item is $161.99
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Customer reviews

Rating 4.5 out of 5 stars with 1310 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the Arctis Pro High Fidelity Wired Gaming Headset's superior sound quality and comfortable fit, with many praising its comfortable design. Positive feedback also highlights the impressive bass response and the appealing RGB lighting feature. However, some users find the headset expensive and have reported issues with microphone functionality and the headset's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,310 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    An absolute favorite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been gaming for years now and after going through tons of headsets, the Arctis Pro is definitely up there. It sounds great, has amazing durability, and Steel Series manufacturing support has you covered for any issues with the headset. I had one of the ears blow out on me and they replaced the headset for free after having it for 2 years. The dial that comes with this headset lets you control how loud you want your game, or chat channels separately. The only issue I had with the headset was the ear cushions irritated my skin, but they were very easily replaceable. Overall great headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    One of the Best Gaming Headsets on the Market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition, one of the best gaming headsets on the market. Got an amazing deal during black Fridays sale. I have had SteelSeries headsets in the past but not of this quality, the comfort and sound quality is off the charts. With being able to adjust each individual volume output for whatever tab you have open to being able to use the built in volume knob to switch between hearing the game and being able to hear your teammates only is very helpful. Would recommend anyone looking for a new headset and doesn't mind spending a few extra bucks to get this model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good sound and overall performance had them for 2 years and not a single problem mic is decent and theyve lasted very long

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    "Really comfy headphones!"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable for long periods of gaming, I have not noticed any lag whatsoever, sound quality is amazing, and they look much nicer than traditional "gaming headsets".

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones in the last 5 years

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I’ve used in the last 5 years. I’ve switched from Corsair to Logitech to senheisers, those all make things sound like a bubble. SteelSeries gives a true and better sound. And to top it off you can change the individual audio output from chat (discord) to game without having to switch in and out of tabs due to a sound Knob.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for its price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best headset for the price range it’s at. Everyone usually says I sound really “crisp” when playing online Call of Duty or Fortnite. I’m on the PS5 and these worked just fine even tho the box says “pc” on it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Choice for pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I tried Logitech, plantronics and Alienware headsets for pc. These are by far the best headphones, wired will always sound better over wireless. You don’t need the model with the DAC if you have a newer motherboard. I can hear footsteps and other movements in siege with no issue. Great with ambient games like control as well. Comfortable and mic is clear and crisp.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    We like this headset!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a headset for the pc only. These are actually great quality and the sound is loud. The cord is long and had a game/chat mixer attached Halfway. You have to download software to tweak audio and the sick rgb lights on the mic. You can customize the led for mic mute as well. All the volume controls are on headset along with the mute button. There comfortable and feel real sturdy. Overall really satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steel Series Arctis Pro headset, surround sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality with crisp, loud sound, perfect for gaming with a quality mike and RGB lighting. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best gaming headset?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! I was honestly taken back by the quality of the product. It’s genuinely made to last. The feel is awesome, doesn’t feel floppy, flimsy, cheap, or plasticy. It’s a durable headset. I love the sonar feature it has. 10/10 must buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great headphones for gaming.

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are nice quality, built sturdy. Great sound quality and a really easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Had to adjust a little bit but now the sound is awesome and the mic sounds clear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Set of gaming headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my son and he really likes them. He said the build quality is good, sound is great, comfortable and really likes being able to easily adjust chat volume. Colors are a good addition and works with his keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One pf the best gameing headsets i have ever had..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned the Astro A40 (2015 Edition) and the HyperX Cloud II, this is certainly better than both of those. I wouldn't recommend this to anyone playing on console because you won't be able to truly customize this the way SteelSeries intended. However, if you're on PC this is an easy buy. Don't listen to the negative reviews, if your headset comes intact then there is nothing to worry about. SteelSeries' software allows you to change nearly everything from mic volume, sound volume, RGB lighting, and more. Finally, I didn't see any review mention this or any pictures but the headset comes with a toggle for switching between volume and voice chat, I think this fairly important especially for those who have used this before, it's hard to buy a headset without it once you've used it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built solid and feel well made. Very comfortable on the head. Sound is very good, exceptional really. I've owned several headsets and SteelSeries really did a great job with these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's design are very comfortable to wear, the sound quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    As Described. Happy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought it, I was still skeptical, so I said that I would return it within 2 weeks if it didn't meet my expectations. Item is as described. I am satisfied with these headphones and not considering returning them. Keep in mind that these headphones are supposed to work best on your PC with supporting software (SteelSeries gg with Engine) and won't produce Hi-Res audio on your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Terrible build quality, listen to the reviews

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want to believe the other reviewers when it came to build quality but i should have listened. I am very careful when it comes to my electronic devices, including this headset. I have not dropped it once since my purchase back in August 2021. Today i noticed a rattling sound when i tried to put the headset on today and well it seems the same exact problem that everyone else reports happened to me. The connector is cheap plastic that breaks after probably a few thousand uses. Its really sad because the headset sound quality is amazing it would be a 5/5 review if the build quality was any good. But unless you want to replace this headset every 1-2 years id go with another brand sadly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I amazed even when I first took that out of the box quality material also with the device you can adjust the game and conversation sound just perfect definitely buying again until they make better one

    I would recommend this to a friend
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