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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 249 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers value the $50 SIM Kit's ease of use, affordability, and the included data. Many found the setup process straightforward and appreciated the compatibility with various phones. However, some customers experienced difficulties with the activation process and reported issues with receiving a working SIM card. Overall, the positive feedback on ease of use and price outweighs the negative experiences with activation and SIM card quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 249 reviews
  • Rated 4 out of 5 stars

    Good deal great carrier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont bother trying to set up online just call T-Mobile it was a lot easier took only five minutes. T-Mobile is a great company gave everyone unlimited everything during this pandemic no matter what their plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T-Mobile

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sim card is an excellent deal. I had no issue while using it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter kit and comes with everything needed. Very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a little while to setup with T-Mobile. Once it’s done works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    It is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. Installation is easy- i do think it is overpriced for what it is but it works and it was easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price! Definitely will purchase again! You can’t beat 50 for 40 dollars.

    I would recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    total waste of $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd time I tried this TMo prepaid SIM kit. Neither time have I been able to activate my new LG V30 ThinQ phone (from TMo). Customer service was never able to help, despite several calls. They resort to the standby excuse, "just wait a couple hours, then call back if it still isn't activated"... which it never is. Local TMo store personnel tried without success to activate my account. After multiple trips to the store, more excuses than I can recall, multiple SIM card swaps, calls to tech support/IT, I still have an unactivated phone. TMo sales associates try to convince me to switch to a postpaid account, and buy another new phone... but that's not what I want. They can't promise me they can make that work either, so why would I want to get stuck in a contract when they can't even make a simple prepaid account and TMo phone work together? Ridiculous but typical behavior by a cell carrier.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Best option !!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this prepaid alternative, you get unlimited service without any hidden fee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My carrier choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I eventually switch over to a monthly plan.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been with TMobile for a while and needed a second line this was easy and affordable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use for beginners.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use Sales associates very helpful. I would Recommend to anybody

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Phone card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grand daughter loved the card. Great service on her cell.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great service. Nightmare getting my number ported.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something that should be so simple took two weeks. Getting my number ported and fully working took two weeks. Hours and hours spent on the phone with customer care countless times. T-Mobile blamed that I bought a sim card somewhere other than a T-Mobile store. No complaints with the actual service just getting it working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple Sim card

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy steps to activate sim card. Great product if u need a phone number

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great and is great for the price!! I would definitely buy this again

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Phone sim card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice deal. Item was just as described. Would definitely purchase this again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to upload. This has been very good for my mother.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for pre-paid mobile service. Easy to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent for starting service with tmoble

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for starting your service with tmoble, definitely recommend ed.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did the intended job of providing a month of service for my mom on her vacation

    I would recommend this to a friend
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