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TCL - 49" Class - LED - 4 Series - 2160p - Smart - 4K UHD TV with HDR Roku TV-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 2181 reviews

95%
would recommend to a friend

Pros

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Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Beautiful, Best Entry-Level TV

    Posted
    MaxH
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So I did more then a bit of research when looking for the right TV, being my first HDTV I personally bought for myself. Quite obsessively/compulsively, in fact, including calling the company about how the included stand would handle carpet floors since I dont have a big wooden/metal stand for the whole thing to sit upon, and checking review sites like rtings to figure out input lag (excellent) if had issues like banding, etc. Making sure measurements were accurate, because of limited space in my living area. No color issues or loss at the corners. All the little details. I compared this to other brands in the range and televisions much above it as well, trying to figure out what the amount of money I was willing to risk on a unit. I would say that you are very likely not going to get a better all around value for a television from here to around 5-600 dollars. It's certainly the best value for a true 4K television as far as I can see. That being said, my value is for video games in a darker space with limited lighting (drapes covering window). In the dark, this television is beautiful and the colors, especially blue's, show through very well, which is why i make the value comment above. Most TV's above this have good visuals, but are better for super lit or bright rooms due to aformentioned window locations and perform poorly in the dark visually. This TV is made for dark spaces and does okay in lit areas. The only other flaw I would include would be viewing angles, which straight on this is great, but I could imagine in a larger room for a big event it wouldn't do super well. Additional points: I think the sound issues are a bit overstated. In my case which is optimal sitting distance, it sounds good. Maybe not for a big location. For your kid or your personal bedroom or other similar size spaces, this would do more then fine.There's an LED that stays on in rest mode, but you can turn it off (stays on during use and blinks however so unfortunate). The biggest plus for me, outside of that, is having backwards compatibility with older devices that dont use HDMI, and you can menu manually all the seperate inputs outside of your devices in such a way that it auto detects if you are using say, your N64 versus your new PS4. Or turn that off if you hate that. That's really appreciated. All in all, a great video game television that makes the most of your buck. I really hope this company keeps taking steps as they've done since being introduced a couple years back, as I'd be more then happy following this purchase to reup with them 8-10 years down the line. I really appreciated their efforts to answer my questions over the line, even when they had to actually connect their manufacturing branch to verify any and all specifications. I was annoying, but I needed to be. You only get your first HDTV once, and I honestly can't stop smiling when im around it playing Evil Within 2. Getting sick standing in line for black friday for this feeling makes it all the more worthwhile. Hope this helps you others that are on the fence brutally like me that spend sleepless nights clicking on sites finding the right thing for your circumstance.. Any other questions, feel free to comment and ill try to offer what I know this far. I'll include a picture from my phone (not the best, apologies) to show you what it looks like in terms of blues. BIG NEW POINT: The display at my Best Buy set it up as purple, which I think is its most boring color. I think it doesnt sell the product as well, and I respect the reason why given how many TV's behind it are on a wall showing blue as well as it gives it a fair shot to stand out. I think you should check out its red,blues and grays/blacks to get a feel for this unit. I hope Best Buy takes that into consideration.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic TV, related remote issues

    Posted
    pzoo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wasn't quite sure how many stars to give this television. I decided on 5, because at the end of the day TCL has built a great television, with a caveat. Firstly, I don't have cable and consume only streaming programming, so I can't comment on the limitations of the tv in regard to watching live tv, navigating dish or cable channels with the remote, etc. Now about the tv itself. I found myself split between getting this television or a comparable one from the TCL P series, which has local dimming and other schmancy stuff. The P series was more expensive and was also unavailable in a 49" version, so I saved the money and the space by purchasing this 49" S series. That said, I love it. I understand that technically the P series has better colors and blacks, but the blacks on this set are pretty darn black and the colors are quite vivid. Maybe the P series would have been more impressive, but I'm very impressed with this set. Shows on Netflix, Amazon, and YouTube are clear, vibrant, and great to watch, and animation looks bonkers good. I also took some time to watch some HDR footage on Amazon and thought it looked amazing. One exception to this has been a show called The Punisher on Netflix. It’s dark and gritty and was the series I was watching when I purchased the set, I was taken aback at how grainy the images seemed on this set (but warm, similar to older black and white photos), and sometimes the shadows would look blotchy in areas. I couldn't replicate these issues on almost any other shows though, and once I accepted that the show in question was going to look this way I decided that the graininess was fine by me and that it was a stylistic decision by the director. The blotchiness is noticeable, but it's also very occasional. The app can be used to adjust the picture settings, but man is it overly complicated. There are rows of color options with different percentages and I don’t understand how to begin using it. I really wish the adjustments were simplified… contrast, vividness, dark, light, and more or less of the basic RBG would be fine to get me there. I suppose I will eventually figure this out, but yeesh. I’m really happy with the options for connections on this thing. I’ve always run my televisions through an older analog stereo with really great speakers. With this tv I use a 3.5mm to RCA adapter and feed that to my stereo… as long as the stereo is turned on I can control the volume with the Roku remote! This probably sounds exceptionally old-school to you folks with digital receivers, but this is a fantastic option for me. Also, instead of pressing various buttons on the stereo if I want to watch the blu-ray player, I can get to it via the Roku menu. Brilliant! And once I choose the blu-ray player, the Roku remote controls the blur-ray player like the native remote! So. Dang. Cool. Now I can physically turn on the stereo or the blue-ray, and the Roku remote controls everything. I love this. As for the caveat, the lack of a headphone jack on the remote is a total head-scratcher. My house isn't that large and I tend to stay up after the family has gone to sleep, and I've always been able to watch shows silently with the built-in headphone jack on my Roku 3. This tv's remote was made without the jack, so I need to use the Roku app on my phone to use the headphone option, which would be fine if it were worth a dang, but it's a truly lousy experience. Using the phone as a remote as already a limiting experience, as there is no tactile button pressing in the dark, and my phone goes to sleep after 10 second. So any remote usage through the app means I need to look at my phone, wake it up/unlock it, and visually search for the buttons. I acknowledge that it's very much a 1st world problem, but nobody should make a standalone remote for a tv out of a slab-- they have physical buttons for a reason. My solution has been to use the Roku app for headphones and the Roku remote for navigation, which seems silly. Hey TCL: just charge me $10 more for the tv and include a headphone jack! But I digress. The app is glitchy as heck and the audio constantly cuts out or disconnects through it. The audio on the Roku 3 remote would cut out for a second from time to time, which was livable. But now if i'm forwarding through a YouTube video, either on the remote or the app, the audio through the app speeds up or slows down like an old reel to reel tape, or just stops. I know that this review is about the television itself, not the phone app, but the remote is limited and the app is touted as a selling point on the box. If customers don’t want the headphone option, then fine, the tv itself absolutely rocks. But for those of us who consider a headphone option a killer feature, this feels like a really dumb choice. So there it is, 5 stars for the television, with a big caveat that if you rely on the beautiful, mind-blowingly simple option to plug your headphones into your remote you will definitely be disappointed.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Best bang for your buck hands down!

    Posted
    Tonyzany23
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I already have the TCL P605 55 inch Best Buy variant, it's a incredibly great TV, I wanted a bigger TV for my bedroom that didn't break the bank. This TCL S405 49 inch Roku TV is in my opinion the best value in TVs ranging as high as $500. It has a really good 4K picture with all the great features of roku built in. The picture can get very bright compared to a entry level LG, powers on in one second in quick mode. It has 3, 2.0 hdmi ports that are 2.2 compliant (capable of 60 hz) in all 3 ports. It is a great budget TV for gaming! The only downside which is inherent with most VA TV panels is poor viewing from angles. So if you want this for multiple people sitting adverse to the direct viewing than this is not for you. I do a lot of research before I buy anything, TCL is a Chinese owned company that has three of the biggest TV panel factories in the world. They invented photon technology panels, they also produce almost 60% of Samsung TV panels. TCL is the top selling brand in China, I would say they are starting out in America like Vizio did 10 yrs ago. They are putting top notch products out at bargain prices to get a solid foothold in America. There not spending wasted dollars on expensive TV ads, so they put more quality in their products. At Best Buys price point right now at $279.00 it just can't be beat! It's a very clean modern style with a thin glossy bezel with silver legs that complement the look. It is very thin in depth also. I'm definitely on the TCL band wagon!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    STUNNING PERFORMANCE AND VALUE

    Posted
    Frisco

    This television is replacing two other televisions; a 50 inch 1080p plasma Samsung and a 37 inch Vizio 1080p LCD. I ordered the TCL from Best Buy and took advantage of the free shipping. It arrived on my front porch, packed very well and undamaged 3 days after placing my order! I love this television! If you sit farther than say 10 feet away from it, some of the finer details will be lost in the 4k mode. Still, the picture, color, black levels and motion are superior to both my other televisions. It did take a few adjustments of the controls to get the picture the way I wanted it, but was well worth the small effort it took! The picture controls are easily accessed by the remote. The remote reminds me of going from a regular computer mouse to a trackball. Not bad, just different and in some ways..better! The 4K content on Netflix both with HDR and non-HDR are so sharp and lifelike, it is hard to stop watching! This is a binge-watching machine! The ROKU app is intuitive and you can download and then access many functions via a home computer or smart phone. The simplicity of the ROKU Application is obviously what is responsible for its excellent ratings! It only takes a few buttons on the remote to master navigation. The amount of streaming content available is like having the keys to your own Blockbuster! I bought the top tier Netflix to take advantage of their 4K choices and highly recommend it for this tv! The other channels that I have added are all free and meet or exceed my viewing expectations. Pluto tv even streams the local news channels live for free! Nice! Overall, this television is a seriously competent entertainment device! If you put on some 4k content, scoot your chair up a little closer to the screen and prepare to be saturated in colors and details that only 4k can reveal! For the money, this represents truly stunning performance and extraordinary value!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Jumped past 'hd' tv

    Posted
    dcap
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We were looking to experiment with bypassing the HD box rental from the cable company altogether. Our old panel was 1080p but we never wanted the extra box and the monthy fee nor the hassle of buying an off market and then trying to get the guide. The image quality was um er crappy. So for 279 bucks vs. an extra $150 a year it was worth a shot. We reasoned thusly. A lot of our watching is news. We carry Prime Video and occasionally Netflix and I guess a Smart tv takes it straight off the internets. Maybe just maybe all those potential pixels and doublers and upscalers would make the cable picture ok anywho. First off this TCL unit is light and thin and extremely easy to set up, even for a pair of 65 year olds who had to learn all things tech from our offspring On this 4k capable panel 'live broadcast' plain vannila cable quality is fabulous. We're just using low power or movie mode in zoom. It refreshes fast enough and the details of faces and scenery are stunning. Mind you we're not hooking up to an additional HD box just the common cable connection. Never mind that we're not actually watching a gad zillion pixels every single moment, we don't care. If we decide to binge watch some of the Prime or Netflix specials ,their content seems to be in 4k. The movies are HD or better and that information is coming through the cable modem anyway. That, I checked, is running at 25 mbps or better so it's outstanding. We watched some of the CG laden movie and science specials off Prime last night and WOW what an upgrade in quality. The Roku is terrific ,with a bunch of added content and live broadcast. We will use the Xtra bucks to grab content now and then or just go out to dinner.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Wouldn't Recommend for gaming

    Posted
    Jeremy

    If you're looking for a budget gaming TV this isn't the one. It boasts all the features you would want to do 4K gaming in HDR, but you're getting the 4K HDR quality you're paying for. I got this installed and setup easily. Turned all my HDR features on (including HDMI 2.0 for the input). Cranked the Xbox 1X settings to 4K HDR and fired up Destiny 2. The picture was so bad the game was unplayable. I went through all the color settings and recommended adjustments online from a few sources. Changed the in game settings, which Destiny 2 supports HDR. I changed the TVs internal advanced settings and downloaded the Roku app to change the expert settings. The picture quality after each adjustment was still disappointing. Bright whites were to bright, dark blacks were to dark. All over colors seemed dulled. I could barely see my character in the menu with white armor on the white background. Even with HDR turned off the picture quality didn't improve much. Colors were over saturated and blurry they were so bright in areas. The settings were also a bit annoying to adjust. There are TV color options, then dig deeper there are advanced picture options that you need to search for. You'll find them under the inputs in the menus and pressing *. Then there are MORE settings that you can't change unless your TV is on wifi and you download the Roku app. Maybe I just got a faulty TV? I've seen a lot of positive reviews and my TV reflected none of them. I am taking it back two days after I bought it to exchange and spend a little bit more money to get a better quality TV. Look at a Samsung TV if you're aim is gaming. I think Sony is a better overall quality TV for general use, but the input lag times for the Samsungs can't be beat.

    No, I would not recommend this to a friend

    • Brand response

      TCLExpert

      Sorry for your frustration. There must be a setting we need to look at, as this TV is generally regarded as one of the best gaming TVs on the market, with its combination of 4K ultra HD, HDR support, a dedicated gaming mode, and amazingly low input lag. We would like to help you get it squared away. If you could email us at tclusasupport@tcl.com with your contact information and reference this review, someone will get back to you to help. Thanks, TCL support

  • Rating: 5 out of 5 stars

    Perfect for people with devices

    Posted
    RobertP
    • My Best Buy® Elite MemberElite Member

    My four year old Vizio TV died and I needed to replace it quickly. I did a little research and had settled on a mid-range Samsung TV. When I went into the store, I spotted this TV for about $200 less. The Samsung was brighter and had a few more features, but I was attracted to the Roku interface. After discussing it with the salesperson, I opted for this TV. I haven't been sorry. Pros: *The TV turns on to the Roku interface. It makes it incredibly easy to switch between our Nintendo Switch, Tivo, DVD player, and AppleTV. This is a game changer for my family. *The Roku apps themselves are easily available. They seem to work well. *Picture is beautiful. It may not be true HDR, but for our purposes, it is good enough. *Remote is easy to deal with. Cons *Doesn't play nice with TiVo remote (not a big deal as we view live/recorded tv less and less (can't turn the tv on/off, control the volume with the Tivo remote). *Compared the Amazon app on the Roku with the one on the AppleTV. Roku app seemed to have trouble streaming a true 4K HDR show (Blue Planet 2) where AppleTV on same connection did not. *One additional HDMI input would be nice. We came from a mid-range Vizio purchased 4 years ago. We had no complaints with it, aside from some fussiness when trying to change inputs. The roku interface on this is truly something my family is happy with. As long as you don't object to needing to chose what you're going to watch (rather than just flipping the tv on to a channel), this is going to be the TV for you. Given that this tv is going to be used and abused by my seven year old, and my wife has a visual impairment that makes it difficult for her to see small interfaces - this tv is perfect. It's at an excellent price point with a good interface and a solid picture. Highly recommend.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great picture. Very pleased so far

    Posted
    SPFGTR
    • My Best Buy® MemberMember

    I had an insignia 37” for maybe 6-7 years with no problem. I guess I obsess in buying tech stuff. Normally I would not buy a TCL. I am still skeptical. The company in the US is new and I’m not sure how well they can handle a repair if needed. At first I tried 43”. It was beautiful and a great size for bedroom. I sit about 10 feet sometimes 6 feet away. My blu Ray with apps doesn’t seem to work so I figured I can get Netflix amazon and try smart tv. Maybe cut the cable cord someday. I got 4K but I don’t think it matters much. It’s not like tv to HD which was a huge difference. SIZE - while not specific to tcl im just saying I went through a lot to decide on this or 43”. Honestly either one would be great. This 49” seemed insane at first but I got used to it. I bought the warranty where I hope I never have to use it. They come to me. I would feel more comfortable with a well-known brand even insignia. TCL uses inferior parts like anything cheaper but all TVs can break. Two things- you can turn off that annoying light at night under power management. ALSO, I set it up to default to cable so I only use the one remote for daily use. I do like the small Roku remote. I can adjust picture, color and sound, but sound is ok a bit muffled for me. I used the smart part a bit and it seems to work well. But 4k is just not here yet. I cannot seem to get the ROKU app remote to work on my phone. I have the tv for two months. That’s very little but I think reviewing a tv in the first weeks is way too soon. I HAD ONE MISHAP one day on a rainy night in LA it went out and when I turned it on it would power off. I unplugged the tv then plugged it back in. It worked, whew! Maybe it was a power issue I doubt it had to do with cable. Hopefully I do not have another problem! Ok otherwise I think the picture is beautiful and it works well. I bought an alternate stand since on the 49” the feet are about 38”inches apart. I intend to explore the smart features more but so far as long as it works it’s great. Sure, maybe a Samsung is richer colors or 4 k is better but the picture and features of this TCL work well. I may buy another remote as a backup. If you’re not paranoid like me about a newer company here in the US then it is a great deal and wait for a sale.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    stunning

    Posted
    scfl

    The picture is a solid 4k. Any 4k video is stunning, in my opinion, and the picture on this TV is very nice. Getting the TV set up is easy, it takes a few minutes to assemble the TV, which is basically just attaching the legs. The TV powered on easily and went into a setup wizard. Setting up the TV was also easy (wireless connection and roku setup). My intended main use of the TV is a second monitor for my Lenovo WIndows 10 laptop. The laptop detected the TV on wireless immediately and so I connected to try that out, and that worked well. I had no idea that was even available. It appears to be some kind of screen mirroring through roku. Impressive that it was so easy to set up, windows detected the tv on wireless and I suppose it used WIDI or Miracast or something. Anyway, what I really wanted was to connect via HDMI cables. Initially the cables were not plugged in firmly enough, but once I figured that out, the laptop detected the TV, and in no time I had the dual screen working. I was able to have the windows 10 laptop at its own max resolution and the tcl s405 showing a dual desktop at the larger resolution of 4k. So at that point I had stunning 4k youtube videos playing on the TV. The videos are stunning on this TV. To get this TV at this price is also stunning. Could not be happier with this purchase so far.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    49" TCL 4K TV w/ Roku

    Posted
    DDBayArea
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've had the TV for 2 months and so far so good. It's the right size for the space I needed it, the picture is great, it has enough inputs for my devices, but the best thing has been built-in Roku which allows me to access content by installing apps. It makes it easy to access streaming services I already have, plus new services by simply installing their apps. Now I don't even have to attach a computer to stream content. Be aware that it comes with a Roku remote which has minimal functionality. There are no channel digit numbers for choosing a channel directly, only up-down buttons which means scrolling in numerical order. This is only an issue if you attach an antenna and watch over-the-air TV which I do from time to time. Apparently I'm supposed to install the Roku app on my phone which has more functionality, but I haven't done so yet. I haven't had the TV long enough to judge its reliability over time, and TCL is relatively new to the US so there's not enough data to know how long TCL TVs last, but since the price was so low, esp. for a TV w/ 4K, I decided to gamble. As I said, so far so good.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Looks OK, has other problems though

    Posted
    sboom

    I wanted to like this TV. It looked so good on the floor at Best Buy. And it looks good at home, too! The picture is great. That said, after having owned it for a few months now, there are a few issues with it that drive me crazy. The main problem is the wifi. Once it's connected, I've had basically no problems with it. It's never been slow or buggy or disconnected or anything. The problem is with the wifi making the initial connection after turning on or being woken from sleep. About 20% of the time, the wifi doesn't connect, and I can either reboot the TV, or go through the wireless setup menu and it will always connect after that. I've used the default cable modem wifi and an internal LAN wifi (Archer AC1750), been on the phone with TCL customer support for hours trying to fix it, and they even sent someone out to replace a bunch of parts in the TV - the wifi still fails to connect 100% of the time. The speakers suck. Like, they're bad. I live in an apartment with shared walls and don't want or need a stereo system, but I ended up buying a receiver and speakers because the speakers on this TV were so bad. You have to point the remote directly at the TV or it doesn't work. From time to time, I'll select some app (like Netflix) through the ROKU home screen menu, select a TV show, and hit play, then the TV glitches out and sends me back to the ROKU home screen menu.

    No, I would not recommend this to a friend

    • Brand response

      TCLExpert

      We apologize for the problems you are experiencing with your TV. It is definitely not normal. We would like to look into this further for you. Please email us at tclusasupport@tcl.com and reference this post along with your contact information and we will get back to you right away.

      Thanks,

      TCL USA Support

  • Rating: 5 out of 5 stars

    Great TV for the Money

    Posted
    Eyetest
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This TV is replacing a Sharp Aquos that lasted for 11 years. That was a good and reliable TV, but shopping for a new TV proved to be a little more daunting. In the end, I chose the TCL. I didn't know anything about the brand other than what the Best Buy associate told me. The price was right, we packed it up. Set up was super simple. The remote is seems cheap but it's not bad and easy to use. I'm just an average guy, and I don't know anything about picture quality other than what I can see with my own eyes. To my eyes, the picture is really nice. Whether I'm watching movies, tv, netflix, or sports, the picture and the sound are really good. This TV is very user friendly. Hooking up my cable box and xbox are easy and it's simple to switch to each. On my old TV, it was a pain to switch inputs. This TV allows you to mark your cable input and your xbox input. When I turn the TV on, it goes directly to the input I designate. The smart tv functions are good as well. It's nice having Netflix, Hulu, Vudu, etc. on the TV instead of having to go through the Xbox. The way those apps are laid out when open also seems more user friendly than when I have them open with the Xbox. Are there nicer TV's out there? Of course. But for the price, you can't go wrong with the TCL. I believe that you get what you pay for. But with the TCL, you get way more than you would expect. Time will tell how long this TV lasts, but for now-I am extremely happy with this purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Roku TV is nice, mounting holes are weird

    Posted
    mfusa
    • My Best Buy® MemberMember

    This is my second TV on the "Roku TV" platform, first being a TCL branded one. So far this TV has worked very well in our living room. The sound and picture quality is perfectly adequate; we have no problems hearing the dialog with the bottom firing speakers being wall mounted about 3 feet off the ground. I'm not a professional TV installer but have had a lot of experience with home theater type stuff over the years. I figured the installation of this TV would be a snap since I was just using an existing wall mount that had previously held a 37 inch Toshiba and 42 inch Sharp. However, after hanging the TV I noticed that I could see the wall box/wiring underneath the TV. Previous TVs had always covered this up when mounted at the exact same height. What I noticed was that the TCL had its mounting holes almost at the complete bottom of the rear of the TV. This meant that the TV would mount higher than almost every other TV in the world that has its holes in the center of the rear. So, I ended up having to remove my mounting bracket from the wall, and lower it, so that the TCL TV would cover the wall box behind the TV. So, at the end of the day, the TV works fine and I'm happy with it. However, knowing what I know now, I probably would have opted for a different TV that had mounting holes in the center of the TV so that I could have saved time during install and not had to make new holes in my wall.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not true 4K- uses RGBW LCD panel.

    Posted
    DiamondPilot
    • My Best Buy® MemberMember

    At the sale price, it is a good value if you want a cheap pseudo-4K tv at this size. The HDR doesn't pop at all like a higher-end set, because the native dynamic range (difference between black level with pixel full off and full-on peak brightness) of the panel/backlight combination is only about SDR quality, even though the set can decode HDR signals. Do an online search for the difference between RGB vs RGBW 4K panels. This set has an RGBW panel, which means there isn't a discrete red, green, and blue subpixel for each pixel. You won't notice from a distance, but if you use it up close for gaming or as a computer monitor, you will clearly see the checkerboard of white subpixels degrading the resolution and making solid colors look like they are checkerboarded with white dots (which is exactly what you get with an RGBW panel). The good news is, overscanning can be turned off in the user menu, so you won't have to deal with that degradation. The Roku interface is snappy as always. The color accuracy is pretty good, the color gamut is weak, and colors are lacking in vibrancy a little bit, ostensibly because of the white subpixels substituted for color ones as a result of the RGBW panel. At around 250 it is a good value and decent performer for non-critical viewing. I'd recommend it only at the deep discounted price and only for someone who didn't care about the checkerboard of white dots in the pixel matrix.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great TV for the price

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have been a LOYAL Samsung customer for 6 years and 4 Tv's. I wanted to upgrade my 40" Samsung 4K in the bedroom that I bought last year, to a 49" or 50". I did a lot of research and had settled on the 50" MU6300 series. After seeing the TCL I ran comparisons using the 3 major websites that review TV's and they all were fairly similar with their reviews. The S405 series TCL is a fantastic TV for the price. It is very close to the MU6300 series EXCEPT the TCL screen is not as bright. Don't think I'm saying the TCL has a dim screen because it doesn't! The TCL just will not perform as well in a very bright room. It would have a glare or reflection in a bright room. This isn't an issue if it's in the bedroom. And most people don't watch TV in direct bright light. Overall I'm VERY happy with this TV and would definitely recommend it to anyone looking for a great tv on a budget. The Roku built in is a really cool feature. Although, it would be nice to have more access to apps like a regular Roku. But that's just a preference. I took off 1 star for the remote. It's a little odd with the back button up top and the 10 second rewind button below. And it would have been nice to have the headphone jack in the remote like on a Roku. But again, that's just a preference.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Its' posessed

    Posted
    7search20
    • My Best Buy® Elite MemberElite Member

    After returning my Sharp 50" 4k. "SEE OTHER REVIEW" I bought a TCL 49" 4k Roku on Jan. 29. Hook-up and configuration was easy. The picture looked great. The sound was OK but I did add a sound bar as most folks do. Got up the next morning and the TV was ON. Yelled (KIDDING) the wife "HAY, you left the TV on. The wife said "NO WAY". Next day the wife gets up and the TV is on. Wife Yelled (KIDDING) at me "HAY, you left the TV on. I said "NO WAY". Third morning the TV was on.. OK, there is a problem.. Next few days there were no problems. I contacted TCL and explained that the TV keeps turning "ON" and I would like a fix. TCL responded after a few days with a full page of instructions on how to solve the TV turning "OFF" issue. I responded back, "RE-READ MY EMAIL IT CLEARLY STATES THE TV TURNS ITSELF ON". After 3 days, no response from TCL. During this time the TV would randomly turn itself ON. On Feb. 22, 2018, the TV turned itself on 3 times that day. Clearly and electronic component was failing. I had only a few days left in my return window so after not hearing from TCL I returned the TV. Best Buy was VERY good about the return. I did buy another of the same TV . Hopefully this one is not possessed.. So far, the first morning and the TV is not on..

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Dim picture and sound

    Posted
    Mike
    • My Best Buy® MemberMember

    Disappointed in the picture, which is too dim and not as vibrant as other TVs I've had (This is the 4th Smart 4K TV I've bought in the last couple of years, most of them cheaper than this one). I prefer the "Dynamic" or "Vibranr" picture mode but this TV only has 'Brighest" to "Darkest" and no other setting for TV picture. See little difference between "Brightesr" and "Medium". The entire picture has a darkness/dimness that the other TVs I've owned didn't have. Is it horrible? No and it might not bother some at all. But I need the vibrant colors I expect from certain shows and movies. Also, saw no difference in clarity between this and the 60 hz refresh rate of the other TVs (in fact, if anything, seemed less clear). Sound was worse than all the othe TVs I've owned (Vizio, Samsung and Insignia) too. Noticed it right away. I'm not a sound aficianado so could live with it if the picture was good. But if you are you might want to get a sound bar if you get his TV. Also you have to aim remote directly at TV or else won't respond. Doesn't sound like a big deal right now but can be really annoying over the long run. Can use Roku app but not as intuitive. Roku is nice but Fire TV seems to have same functions and apps and also voice command. Grateful for bestbuy's return policy as am going to return this shortly.

    No, I would not recommend this to a friend

    • Brand response

      TCLExpert

      Hi Mike,

      We're sorry to hear that you were not satisfied with your TV and that you were not able to see the same great picture quality a majority of our customers are seeing. We have glowing reviews on many professional reviewing sites and also from our customers. So it is a bit baffling to hear otherwise. There are actually many options available to adjust the picture settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access advanced picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, advanced picture settings, and more. We will continue to make improvements to ensure our customers the best experience possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rating: 1 out of 5 stars

    Not good tv for watching cable

    Posted
    Smartguy727
    • My Best Buy® MemberMember

    1st this tv is the 4 series worst series of TCL TCL is owned by same person that owns RCA tvs and are made at same place picture is bad because of the fake 120hz cmi its really 60hz with a really bad upscaling motion that will make little faint lines on screen when something is in fast motion like football and action movies there is no way to turn off there Motion Enhancement Technology Clear Motion Index 120 witch makes anyone with a cable box nuts because everything will have lines and shadows all cable companies boxs are 1080p or 1080i output hdmi no matter if u have 4k hdmi wires or not the output of cablebox will not be 4k tcl needs a update to trun the Motion Enhancement Technology Clear Motion Index 120 when watching cable tv with cable box off. Sound is good roku is very nice picture is bad lets keep it real $340 dollars for tv is alot to most hard working people and nobody should have to watch tv with lines to lazy to do a update to fix this problem nomatter if its the 4,5,6, or soon to be 7 series TCL tvs

    No, I would not recommend this to a friend

    • Brand response

      TCLExpert

      Hello Smartguy727,

      It is disappointing to hear that you are not seeing the same great picture quality that a majority of our customers are seeing. Most of our customers report a great viewing experience, even with cable and over the air channels. The problems that you described are very unusual, and not something that we have heard reports of before. It is a little difficult to quite understand the problems you are seeing. This being said, we would like to gather some more information to see if there is anyway that we can help you. Please reach out to us at tclsocial@tcl.com with your contact information and reference this review, and someone will get back to you right away.

      Thank you,

      Sara
      TCL Customer Support

  • Rating: 5 out of 5 stars

    Replacing a Samsung LCD

    Posted
    VicFromGA
    • My Best Buy® Elite MemberElite Member

    Bought this TV to replace a 9+ year old 46" Samsung LCD(cost $2000 when new). I researched every brand TV and didn't want to pay over $500 and didn't want another Samsung(had repair issues). I shopped both online and locally and Best Buy had at least the same price, plus if I didn't like it I could always take it back and exchange. I narrowed my choices down to TCL and Hisense because they were the most affordable brands. The TCL had great reviews(although there is always someone who posts a review as a disaster). I was hesitant about buying a 4K because I have read that there isn't a lot of 4K broadcast out there. But I will be ready when there is. The only thing that I am not a fan of is when you turn the tv/direct tv on it doesn't go directly to the channel. The Roku menu displays and then you can select "Satellite" to watch TV. There may be a way to change this. The TCL has lots of optional adjustments. I have yet to use the Roku streaming features. For the price I believe I will enjoy my new TV.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Pic. Not too big but definitely not 2 small

    Posted
    billyjoe13
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I originally bought the 49 inch which seemed like a great deal at $279 but it actually didnt fit (or was borderline at the edge of the desk I had it on). So I returned it. Store rep was very helpful and seemed to really know his stuff. I ended up going a little smaller and got the 43 inch one. TV works great so far. Picture is clear. Sound isnt GREAT (which i saw some other ppl wrote) but it's totally fine for me. I'm in an apartment so i'm concerned the TV might be too loud for the neighbors otherwise id have the tv on louder at night. That's really my only issue. But other than that, i like what i bought. One other thing is that if you have cable, and you want to watch regular cable tv, you need to use the cable remote for changing channels and the actual TV remote when using the roku/streaming stuff. It may be annoying for some. I saw other ppl writing abt using 2 remotes so i called up the company to ask what these ppl were talking abt. That's what that was. Personally i dont care. i put the 2 remotes next to me and if i decide to go on amazon or youtube ,etc... i just pick up the other remote.

    I would recommend this to a friend