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Customer Ratings & Reviews

Your price for this item is $629.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 228 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the 85" Class Q5-Series 4K UHD HDR PRO+ QLED Smart Fire TV (2024) for its excellent picture quality and large screen size. Many find the TV easy to use, praising the Fire TV interface. The color quality is also a highlight for some, and a few appreciate the TV's price and surprisingly light weight for its size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 228 reviews
  • Rated 5 out of 5 stars

    85Q550F Looks Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't looking for top of the line, but what I got was excellent quality at a great price (Under $600 before Xmas 2025) for an 85 inch 4K TV. My needs were a 4K QLED 85 inch with clear picture (no squinting needed) and fast boot up time. I have several Fire TVs and I enjoy the simple OS with Alexa capabilities. It was delivered in perfect condition from Best Buy well within the allotted delivery window time. When I unboxed it and hung it on my wall, I was amazed with the picture quality at this size on a TV. I know there are better TVs but this suits my needs in watching movies, TV shows, and occasional XBox gaming. I have had no issues with the Fire TV OS and I have been able to log into all streaming apps needed. The volume levels are good although I know a separate sound system will make it better. This TV ticks all the boxes needed for my viewing pleasure and mostly I don't have to squint any more to see the picture or closed captioning on the screen. I'm very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Absolutely Stunning TV – TCL Has Outdone Themselve

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the TCL 85" Q5-Series QLED Smart Fire TV (2024), and I must say – this TV completely exceeded my expectations! Picture Quality (10/10): The QLED panel delivers breathtaking colors, incredible brightness, and deep contrast thanks to the HDR PRO+ support. Watching 4K content feels like you're looking through a window. Even non-4K content is upscaled beautifully. Size & Immersion: 85 inches of pure cinematic glory. It's like having a personal movie theater at home. Gaming and sports feel larger than life – every detail is crisp, smooth, and responsive. Fire TV Integration: Seamless experience with Alexa built-in, quick access to all major apps, and a super intuitive interface. The voice remote works perfectly, and switching between streaming services is incredibly fast. Sound: Surprisingly powerful for built-in speakers, but I paired it with a soundbar for a true home theater vibe. Still, out of the box, it’s impressive. Design: Sleek bezels and premium build – it looks elegant in any space. Despite the size, it’s relatively easy to mount or set up with a stand. Value: For this price point, TCL offers unbeatable value. You're getting top-tier quality and smart features without breaking the bank. Bottom Line: If you're looking for a massive, immersive, and future-ready TV with brilliant color and Fire TV built in – THIS is it. I absolutely love this TV and would recommend it 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Home Theater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this television I went from 46" to 85" Q-LED. Thereis any comparison. My wife even enjoys watching tv now. So much better piture clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Huge television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talk about putting yourself in the action. Gaming on this TV is awesome. Watching sports is great. Added a TCL sound bar because TV speakers are not adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    QLED 85in- TCL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I’m honestly loving this TV! It’s completely changed the vibe of my living room. I’m not the kind of person who’s obsessed with perfect picture quality, but I did take a look at this QLED compared to the more expensive 85-inch mini-LEDs in the store. Sure, the colors were a bit more vibrant on the pricier models, but the difference wasn’t enough to make me fork out an extra $1,000. If you’re torn between a 75-inch and an 85-inch, just go for the bigger one—you’ll definitely be glad you did. Go big or go home!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MeganL,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Go Ahead quality products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, great quality and best view in every direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean picture. I’ve rewatched movies I’ve seen for years & noticed things I’ve never seen. I thought it was going to be thinner because it’s a new model but it was still easy to set up on its stand. Overall, I'm happy I chose this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Next-Level Home Entertainment!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely blown away by our new 85” TV! The picture quality is stunning, with vibrant colors and crystal-clear resolution that makes every show and movie feel like a cinematic experience. The size is perfect for our living room, creating an immersive viewing experience that’s great for family movie nights or game day. Setup was straightforward, and the smart features are intuitive and easy to navigate. If you’re on the fence about upgrading to a larger TV, do it—you won’t regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas present to myself, EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this TV! I upgraded from a 55" TCL I had for about 5 years before I decided I wanted bigger. The old TCL still works great and has never given me any issues. I absolutely love TCL!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for a home theater!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great big screen, sturdy stand, and Fire TV has tons of cool choices for apps and channels. The only bad thing is the sound. Just get yourself a pair of speakers and you're good! 2 months later and I'm still impressed with the massive size of this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture when you watch in 4k! Bright colors very vibrant. The motion rate is great! Regular pictures however kinda suck though...black colors look kinda blotchy when it's a darker scene.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Huge TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the size of this screen, you cannot beat it at this price point. There is a slight delay as you navigate through apps and such. It's not the fastest smart TV but it's the only one this large in our budget and picture is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t played with it to give a full review, but i can attest to the picture which is excellent. Its like watching stories (General Hospital) back in the day when i was a kid.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv love it for ps5 and football, great color easy to hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money. The sound is just okay though, but when attached to a sound bar it enhances it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    HUGE TV GREAT PICTURE & SOUND

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for sure one of the biggest TVs I’ve ever purchased but it’s also most definitely the best picture that I’ve had the pleasure of seeing in my own home. I would definitely recommend this TV to anybody that wants a huge screen, amazing picture and a great sound

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JohnE, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Great Tv for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price, image quality is pretty decent and fire tv interface is pretty smooth!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JeancarlosV, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 5 out of 5 stars

    Don't look anymore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture, sound and best of all price. Very satisfied, definitely recommend ‼️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure yet, not impressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV looks good. It’s hard t make adjustments to color etc and it shows flickering. Sometimes it goes from light colors to dark color back and forth. Not sure if defective or if it’s a common thing. The setting are very limited and manual it’s no too helpful. It’s also very slow

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LuisP,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Love my new tcl tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my new tv and soundbar setup. The picture is amazing and it sounds great.

    I would recommend this to a friend
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