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Customer reviews

Rating 4.7 out of 5 stars with 34 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 34 reviews
  • Rated 5 out of 5 stars

    Works Awesome !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device… Very relaxing and easy to use. The results are astounding!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Comfort
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Takes a little getting use to

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This takes a little getting use to, when I first put it on I only left it on a minute, I’m not claustrophobic but having something over my face was a bit disturbing at first. I’m getting use to it now. My husband said I looked like Jason from Friday the 13th, Lol. I have a small head & find it hard to adjust myself, I try to keep it set so I can slip it on. It always slips down & I find it hard to breathe while wearing it, it pinches my nose. The silicone eye protector piece keeps popping outalso, I’d be afraid to use it without this since it’s very bright. Otherwise it’s fairly lightweight. I’ve been using it for over a week now & haven’t seen any improvement yet but results aren’t suppose to happen until between 8 -12 weeks. I’ve been using it every night before bed since it has to be used with a clean face. There are 3 four minute cycles & you can use just one or all three, all cycles are suggested for maximum benefits. Total is 12 minutes of use everyday. The red light is for wrinkles & dark spots, red +infrared is for wrinkles & tightening & blue is for acne. I would like some reduction of fine lines, dark spots, and tightening. I also break out across my cheeks, so hoping the blue light helps with that. I will post update in comments after I’ve used it for suggested time period. There is a massage feature which has 3 vibration settings, It comes on automatically each time & I’m not a fan of vibration massage, I find it annoying. Shiatsu would’ve been better. I turn this off every time. It’s very easy to use, buttons are on the side. Charges with included usb cable . It came pre charged & I haven’t charged it yet so it holds charge pretty long. They suggest you download the app so I did & all I got was “Theramask is not yet supported in the app”. Not sure why you would suggest getting the app if you can’t even use it! There are a few things I don’t like as listed above & I’m not sure how I feel about it yet since time will tell how well it performs but it’s definitely better than injections and surgery!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    No Visible Results in 2 Weeks

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VISIBLE RESULTS: After 2-weeks use of the TheraFace Mask Glo, following routine guidelines, I honestly have not seen any visible results. I will temper my results with being asked to only use for 1 to 2 weeks, then provide my review. I recognize Therabody states “…visibly reduce sagging in 12 weeks, with undereye wrinkles and fine lines improving in as little as 8 weeks.” Therefore, my testing for about one sixth of the recommended time frame is less than ideal for an objective review. That said, I will continue to use for the next two months and will update this review if beneficial facial results are achieved. BUILD: The build quality, similar to all Therabody products, is inherently apparent, coupled with a well thought out simple (in a good way) control layout. The simplicity of this design, combined with a single multifunctional on/routine/off button (right side), and a single multifunctional variable vibration button (left side) makes for a functional no nonsense setup. Add in the built-in mask battery, so an external controller is not required, and you have a very functional design. Nice! LED THERAPY: There are basically three LED therapies to select: 1) Red Light intended to reduce fine line and wrinkles. 2) Red and Infrared Light for the production of collagen. 3) Blue Light to reduce bacteria (acne). The default (initial on) function is for a combination of cycling through all three LED therapies mentioned above for a 12-minute session. Note the default setting also activates the default vibration mode. Or you cycle through with the right-side on/routine/off button to select a single specific LED therapy. VIBRATION TREATMENT: The left button will cycle through the different types of vibration modes or turn off completely. The vibrating mechanisms are embedded into the left and right head straps. And intensity can be somewhat adjusted for more or less vibrations by tightening or loosening the straps. Using the TheraFace mask with vibrations can be an added bonus if you enjoy machine-driven facial massages. But for my use, it just didn’t do it for me; felt nothing like getting a facial from an experienced professional. LIGHTING: While using the TheraFace Glo Mask, with the embedded protective eye shields, there is a lot of red-light bleed-through with my eyes closed. Therefore, while using I am normally sitting in a recliner with closed eyes. Also note that you cannot safely use this mask wearing any type of eyeglasses. BATTERY: The internal battery is incorporated into the mask housing. Included is a USB-C to USB-C cable, but without a suppled charger. The mask battery is rechargeable with most any type of mobile device charger with a USB-C output of 5.0vdc; no minimum current (amperage) listed. When charging, the mask is not usable. Therefore, I assume once the internal battery will not maintain a suitable charge, it will render the mask unusable. RATING: It is difficult for me to objectively “Star Rate” this TheraFace Mask Glo as good or bad, only due to the short time frame I was requested to demo this unit. I currently own and use other Therabody devices that all have exceeded my expectations. Therefore, I will give this a 4-Star Rating assuming it will provide beneficial facial results over the next two months. .

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 4 out of 5 stars

    TheraFace GLO

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Therabody Face Mask Glo this is the first time i have ever tried something like this i have seen them but never tried them out. I have to say this is kinda calming when i have it on i do this before i go to work just to have time to think about the day. My wife uses it before she goes to bed to relax her. I know it seems strange that light can help your skin fight issues but if there is so many product out i guess it might work. The one bad thing is i have had this for 4 days and i can't tell you i have seen results already because it will take 6 to 12 weeks to really see something and you have to use this everyday. Therabody makes great products already i do have some of them at home and i really enjoy the one's i have. So this puts out 3 lights each light has a different function and purpose of use the 1st one i a red light reduces the lines in your face. The 2nd light a litter red light is for your boost the body's collagen that will firm up your face. The 3r light is blue that is for bacteria and helps with acne. Now you can adjust the setting on this to just do 1 light color so if you want to do one more than the other. All the light are calming and the mask isn't heavy on your face or head. You do have some space maybe an inch or 2 from your face to the mask itself and the eye holes are cushioned by a silicon so your eye's don't get the light. They did put in a massager in the face mask that has different setting so it's like you day at the spa but at home. The charge last for a good time i use it during the day and my wife at night and it's still going without a charge. the head straps are adjustable and i think at the perfect spot to be placed on my head. If you look at the list of top mask this one is in the top 5 in that list. This takes about 12min to do a session they say the shorter the time the better the mask.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Your Face Will Thank You!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TheraFace Mask Glo promises skin firmness, radiance and among other things. This is achieved through the use of 504 medical-grade LEDs and gentle facial massages with their proprietary VibraWave technology. The company’s large number of clinical trials and along with the device’s FDA-clearance (Food and Drug Administration) largely influenced my decision to go with the TheraFace Mask Glo. As packaged: • TheraFace Mask Glo • Protective eye shield • USB-C to USB-C charging cable The device is a face mask with lined with previously stated 504 medical-grade LEDs which provide optimum coverage for the face. Through the use of red, red + infrared and blue lights, facial skin is rejuvenated through reduction of lines and blemishes, collagen production and disruption of acne growth along with associated bacteria respectively. Each of the 3 phases employs different wavelengths which work at appropriate depths in the skin for results. A session comprises of 4-minute exposures to each of the phases for a total of 12 minutes. The VibraWave massage accompanies each phase and works very well. It is accomplished through vibration from the mask which cleverly radiates through the attached straps. I have found it very relaxing and soothing especially at the end of the day, when my mask routine occurs. Should you prefer to use only the VibraWave massage without the light therapy, the left button (when wearing the mask) activates this. There is the option to toggle between the three vibration modes. By default, the right button begins the full 12-minute session with both LED and massage features activated. The medical-grade silicone eye protection is very effective and allows me to keep my eyes open while using the device. At about 514g, the TheraFace Mask Glo is comfortable to wear. I typically gently wipe down my mask after each use and also go with Therabody’s recommendation of a clean and dry skin prior to use. Per Therabody, results should be visible after about 8 weeks of daily use. While I may currently be far from this, the massage feature on its own has me sold for the calmness and relaxation it provides. Knowing that acne bacteria is also being stopped in their tracks along with boosting of collagen in the long run is the icing on the cake. I currently keep my mask stowed in the original packing box but will invest in the travel case accessory also by Therabody to promote longevity. My TheraFace Mask Glo always leaves me with a good feeling after each session and I have an overall positive outlook about the device. The fact that it has been vetted by the FDA and also had many successful clinical trials assures me the best is yet to come for my facial skin. I highly recommend.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    spa-style treatment in a consumer product

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theraface Mask Glo is a face mask containing LED lights that is supposed to improve the quality of your skin by either stimulating cellular metabolism (red light) or by killing bacteria (blue light). It comes programmed with a “treatment” regimen which cycles through three color settings (red, red/infrared, and blue) at 4 minutes each. I have had experience with a few other devices that do light therapy: a wand, and a patch. Having a mask that treats the entire face is very convenient if that’s what you want to do, but it is a dedicated device for a single use. Other tools can be used in multiple ways, for targeted treatment, for example. Theraface also tends to be much more expensive than some alternatives. The price comes with a reputable brand that has actually put in the work to medically test their products, and the components are specifically designed for the proven treatment. Other, cheaper brands might use LEDs that look similar but don’t produce the same pure bright light that reproduces the medical testing with proven results. In other words, they likely do not work as well, if at all. This product is pleasantly simplistic. It does not have any fancy settings or app controls. It’s either on or off. The power button starts the treatment; additional presses skip to the next color or end treatment. The only added complication is the massage feature, which is kind of pleasant but honestly feels like an afterthought. There are two little vibrators in the head band that goes behind the head. They sort of massage the scalp during the treatment. A massage button cycles through the default massage, high power, a wave pattern, or off. Personally I would rather have the vibrators in the mask itself instead of in the strap, so that it would massage my face around my eyes. But even so, the vibrations do kind of extend through the whole contraption. Finally, this mask is sturdier than it looks. I don’t expect it will break any time soon. However, it is heavy enough that I had a hard time getting the strap to hold it without moving or sagging out of place, and without being so tight that it is uncomfortable. Consequently, I usually don’t try to walk around or do anything else during the treatment, I just sit or lie down and hold the mask in position with my hands. With that in mind, it would be nice if the strap were removable (it is not) to make it easier to simply rest the mask on my face without worrying about strapping it on. For the rating: if 3 stars is average, this product is definitely above average since the average LED therapy device is a cheap gimmick that doesn’t work well. This manufacturer took the time and expense to use tested components with clinical tests to verify the legitimacy of the treatment, ensuring that it does what it is supposed to do. But if 5 stars is a perfect product, there’s room for improvement. It is a single-purpose device that could be more comfortable.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    An at-home treatment you can do daily that works!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the TheraFace daily for a few weeks, I’ve definitely noticed an improvement in my skin. Even after just a few sessions, my face felt smoother and had a healthy glow. After each session, I like to follow up with my daily skincare routine, and I’ve found that my serums and moisturizers absorb much better. My sun spots and fine lines have also started to fade, and I’m excited to see even more progress over time. This mask is easy to use, and the gentle vibrations make it feel like a mini facial while my skin soaks up the light therapy benefits. The eye shield allows me to use my phone or read a book during treatments, which makes it super convenient. It’s such a relaxing and effective addition to my skincare routine! This product is high quality, has sturdy but comfortable feel, and delivers on results! It’s very user friendly and simple to use. Simply adjust the straps to your head and press the start button the side. The mask will beep between settings and automatically turn off at the end of the session. You also have the option to adjust the massage settings for more or less vibration. You can also skip light settings if you so choose to. This would make a perfect gift for that special person in your life, or even a well-deserved treat for yourself!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Giving a new meaning to "saving face"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has significantly helped with my acne and cleared my skin. I have only had it for a few weeks, so I feel it's too early to speak to the anti-aging benefits this product offers, but based on the science, I'm sure it will help improve. I appreciate the fact that there are no wires and all the controls are on the mask, and I love the sleek look. I like that it doesn't have a nose or mouth hole, that way the light can thoroughly cover those areas. The only thing I would change is to add an auditory alarm to let you know when the battery is almost dead. I often forget to check the indicator light. But it lasts about two weeks on a single charge. I am younger and am looking to preserve my beauty as opposed to reversing damage I have already caused, and I think this product is a great tool for doing so.

    I would recommend this to a friend
  • Cons mentioned:
    Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    simple and easy to use

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4.5 stars because it is a bit heavy. I use it every day. It is very simple and easy to use. It is very worth to try to see the performance during holiday two months return policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mask!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality mask, vibration is not super strong but relaxing. Fit is great, comfortable to wear and lights seem to be doing their job so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    red glow fo sho

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for about a month and I already notice my skin is a little cleaner. I enjoy my nighttime routine of silence, and head massaging with red lights brighten and tightening my skin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look younger, feel better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my wife I’m giving her five stars to start off because tons of research on the Internet and this is the best one for the best price. Can’t wait to see your face pre-and post.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few weeks using it. Purchased it because my friend told about the benefits for redness and wrinkles. This is the reason why I invested on this product. I usually do it at night when I’m watching TV i hold it with my finger so I don’t feel the weight on me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mask has been great. Its comfortable and easy to use. Its only been a short time using it so i assume it takes a while to see results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Facial beauty product you will enjoy using

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the ease of use and I am already seeing and feeling better. The product has different vibration modes for treatment that even help me sleep better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first but after using it for a few weeks I started to notice the difference. It’s expensive but your face I worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Less sagging and wrinkles

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skin feels more taut after using this, some elasticity came back for sure and wrinkles and sagging is much reduced, Will continue to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mask Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I suppose - not sure if its doing anything as only had it a week, but I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife just started using it but so far it seems to lighten small wrinkles and lines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Gift for significant other.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! My wife loves it. This was an excellent gift that should last.

    I would recommend this to a friend