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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 20 reviews

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85%
would recommend
to a friend

Customers are saying

Customers recognize the VIA 1510TM Special Edition GPS as being easy to use and appreciate its straightforward functionality in getting them from their origin to their destination. The lifetime traffic and map updates are a highly valued feature, with users particularly appreciating the suggested alternate routes during periods of heavy congestion. The device's ease of use and helpful navigation features are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great GPS for the Price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GPS was a bargain, is easy to use, has nice graphics and works very well. I like it a lot. It beats paying an extra $2500 or so for the higher end option package for your vehicle just to get factory GPS.

    I would recommend this to a friend
  • Pros mentioned:
    Traffic updates

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! I bought this for my daughter for Christmas. She loves it already. No more getting lost. It's nice to have a heads up and know in advance of up coming turns, heavy traffic and the opportunity to take an alternate route. Hope this will help keep her safe on the roads.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      This is great news - glad your daughter likes it!

      Wishing her a safe time on the road,

      - Cameron at TomTom TomTomInc.

  • Pros mentioned:
    Traffic updates

    Rated 5 out of 5 stars

    Works well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little GPS. Clear directions, including both highway names and local road names. If you pick a different route to what you have planned, it immediately readjusts. Suggests alternate routes with estimated times if traffic is very heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GPS for auto!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to replace a TomTom XXL unit that finally started having splotches on the LCD screen, blocking out part of my view.It is honestly every bit as my good or better than my older unit, which was a faithful companion for years. Recommend this unit highly!

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey Mike!

      It's great to hear that you like using your new VIA 1505. This is certainly a great navigation companion and I hope it takes you on some great journeys :)

      - Cameron at TomTom TomTomInc.

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Tom Tom GPS review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GPS is easy to use. Great diplay and big enough to read easily. System is easy to update to get you on the road again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TomTom GPS unit is great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our car does not come equipped with a GPS unit-so this was one of the greatest things to buy for our driving purposes. I would tell everyone that this is a very good little unit. No problems have popped up and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accurate and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing at the accuracy of this device. Gives very specific detailed guidance right down to which turn lane you should be in when there is more than one lane. Reasonably priced as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GPS for Road Trips

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it because I needed a GPS for long road trips, where I don't want to burn through my phone's battery and data. This GPS is OK, does what it's supposed to. But the design or setup for the voice guidance is very poor. It's very annoying that it keeps telling me to go straight at every freeway exit. So it constantly makes the voice command and I have to turn the function off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Traffic updates

    Rated 5 out of 5 stars

    Gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good Gps , it boots up fast has life time traffic & map updates that a free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TOMTOM GPS Is great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just started using this as I had trouble registering it, but it finally went through after I looked up some of the problems others were having. I did not realize this did not have battery options. I was used to the battery GPS I had before. You can't miss with the price on this TomTom. I would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    updated version of one I previously used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used on vacation in Florida in February and performed flawlessly, very happy, especially for price, paid nearly double for last model

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GPS is just what I need. No fancy wifi stuff, just gets me from point A to B and is easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to set up and get the latest updates out of the box, but seems to be a nice GPS for the money once updates are complete.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Problems setting up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been unable to log into TomTom in order to set up this device with them. I have an old TomTom device that I want to remove that is registered under the email address I use. When I tried to establish an account for the new device under the existing email, TomTom says the account name is already being used. When I enter what I know is the correct password, I am told it is the wrong password. When I click "forgot password" nothing happens so I am unable to continue. When I purchased this device I received a message from Best Buy that the Geek Squad would help me install it. When I called to ask for help, I was told that the person to whom I needed to speak was gone and would return my call the next day. May call was never returned. I suspect he wouldn't be able to help anyway as the problem is not installing the device in my car but making contact with TomTom in order to access the set up menu. Last time I tried to contact TomTom, which was several years ago, it was very difficult to get through to them. They are headquarted in either Sweden or Norway. Sadly the issue is not with Best Buy who highly recommended this product but with the manufacturer.

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi there!

      Sorry to hear that you have had some issues with your device. You can actually link more than one device to an account. As you already have a TomTom account, you won't be able to create a new one with the same email address - this already exists in our system.

      If you are entering the correct password you will be able to log in without an issue. Because you are not able to log in, this is a sign that something is being entered incorrectly. It will be best to contact support in order for them to manually reset your password.

      Please call our support team directly on the number below, someone will be with you as soon as you call!
      877-757-7137 (Monday - Friday: 9:00 a.m. to 8:00 p.m. EST)

      Just so you know, TomTom is not headquartered in Norway, nor Sweden - the head office is in the Netherlands, where the company was founded. Cheers!

      - Cameron at TomTom TomTomInc.

  • Rated 4 out of 5 stars

    Great gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gps is good take anywhere I like .better than I expected for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This tom tom is top top!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Driving becomes so easy with this tom tom! with precise direction and guidance, driving is a just a cake walk!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's pretty Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this for all my trips. Thank you TomTom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product I like it, thanks BestBuy for the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works ok for GPS but live traffic doesnt work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GPS operated fine for directions. The live traffic does not work well and lately not at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Traffic updates

    Rated 5 out of 5 stars

    perfect gps for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this on sale for $80, and its perfect. everything is updated. worked right out of the box. clear and precise with built in suction tip that is so sturdy. really worth it especially with the traffic situation built on it. highly recommended

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi there, thanks so much for those perfect 5 stars :)

      It's great to hear that you are enjoying your VIA device so much!!

      Safe Travels :) Cheers, Becky@TomTom TomTomInc.

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