Customer Ratings & Reviews

It's for my daughter for school. It is a graduation gift and has not used is yet.

It's a laptop I would never refer anyone to purchase ..it crashs constant ..

Had it 2x now to be fixed. Keeps freezing up but works good when it works

Had problems from the first time using. Returned this laptop immediately

Good product so far. Good clarity and speed. Design needs some work.

Don't buy, freezes up a lot. It is always updating, and takes forever.

Slow!!! slow, slow, slow, slow, slow, slow, slow, really slow

Computer totally crashed on me the first week I had it.

Screen reflectivity is horrible. Software issues etc.

I originally got this on sale for $450, then it went on sale the day after for $380. After calling best buy, we got the difference returned so we saved about $120 off the original price of $500 before taxes. Overall, this computer is a huge step up from my last toshiba satellite, and so far it seems to be working just fine. My last laptop had a bunch of problems (running slow, taking forever to open a program or even to switch tabs on chrome, always crashing, battery problems, speaker problems, the works), which made me wary of buying another toshiba and another from the same line of products, but it just worked with the price at the time. It is faster than my old one, has so many more functions, it's lighter and easier to move around, and is way less noisy from the hard drive and fan. Switching from tablet mode to desktop mode takes some practice, if you don't do it right it ends up facing the wrong way or not being able to use the cursor until you figure out how to switch it. My only concern is if the screen and hinges are sturdy, since I will be taking it back and forth from college to home a lot . I haven't been able to find a case made for this model, possibly because it is a best buy only offer, but other ones that fit a laptop of this size will probably do just fine.

While it is about $100 dollars more then the Lenovo, HP, and Asus low end model, I think that extra cost is more then worth it. Most of it is made of aluminum so it has a nice slim look, and doesn't feel plasticky cheap like the budget ones I just mention. It also has a nice Led screen, keyboard feels responsive, and has a fast corei3 processor. I also like that it only has a 14 inch screen, which is not too bulky and perfect for using it in a college class or while traveling. The touch screen alone is really why you should get this laptop. Also you can expect 5 hours of battery time. Several cons: It's slight heavier then the other ones, the tablet mode is useless too big, the raised edges around the laptop can also be annoying at first since you can feel it rubbing your palms, making it feel ruff. Since most of us have our palms arching when we are typing, it shouldn't be too much of a factor.

Had to return this laptop. It would not connect to the wifi network. I'm not sure what the problem was but it would not connect after numerous attempts at reconfiguration. I wasn't impressed with the overall performance ether. Nevertheless, it went back and was traded-in on a more expensive Dell. Best Buy's delt with the problem professionally and made sure I was happy.

It is a slowest laptop by far, comparing to other in same money range. Could have save my frustration with a bit more money but faster laptop.

my laptop is giving me problems at every turn, good thing i have geeksquad, or this thing would be back in your store, yesterday.

The screen is too glossy and unusable in daylight or outdoors.not an IPS panel hence the viewing angles are pathetic.

The battery malfunction within the year and I have to send it back to Toshiba for repair.

I bought this to use at home to surf the internet, social media, and bill pay. Pretty basic stuff. I have used it a handful of times and each time I try to get on it it's a hassle! It takes forever to load and now it won't load at all! Waste of my money and time.

Display just does not cut it. Great speakers. Track pad is very frustrating.

This laptop is not good in graphic pictures... But it works good....

I didn't need or want a gamer level 2 in 1. I use this in my small business and needed the touchscreen capability for digital signatures. Has plenty of memory and the processor speed is very good. No complaints on battery life either. I do wish it had a dvd drive. I have owned Toshiba's for over 15 years and only had one die on me and it was 5 years old. When I upgrade I usually give them away and most get retired. I currently own 6 that I use for business and personal. I won't buy a laptop that isn't a Toshiba.