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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 33 reviews

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  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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76%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 28 reviews
  • Rated 5 out of 5 stars

    Good product bad instructions

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product not use to the installer being off the device thought i was missing a cd because the manual kept referring to a cd install was very confusing and frustrating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good WiFi adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent buy. I did get it on sale and that was just lucky for me. It has really good range. Computer is on the other side of the house and it gets full bars! It preforms better than my netgear nighthawk WiFi usb adapter by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wifi adapter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good performance adapter wifi, making my wifi at high speed

    I would recommend this to a friend
  • Cons mentioned:
    Connection, Speed

    Rated 1 out of 5 stars

    Inconsistent!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to use this since my old wifi adapter for my desktop hit the dust and stopped working. I've used TP Link products in the past and had no issues. Unfortunately this one is not a winner. My old wifi adapter was a netgear one and I rarely had issues with it. This one had extreme variation in terms of speed. Over the few days I tried using it, it would rarely hit the higher numbers that my broadband allows (200 mb/s), and I found my internet going very slow on a pretty frequent basis. Running speed tests over that period, I would hit 100 mb/s sometimes, but generally hovered very low... like to the point where the speed test would take forever to complete and my speed would be like 1-5 mb/s. Found games would lag, YouTube would have extreme buffer times, and even gmail would take forever to load. Overall I would not recommend this product - especially if you need a consistent connection. I was very frustrated trying to to anything online while using this. I ended up just buying a super long ethernet cord and running it up to the office.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi Peze,

      Thank you for your review. In your case, we would first recommend ensuring the latest driver for the adapter is installed, which you can find on our website here: https://www.tp-link.com/us/support/download/archer-txe5400uh/

      Next, please ensure the adapter is connected to a USB 3.0 port, and not a USB 2.0 port.

      We also recommend verifying which Wi-Fi band (2.4 GHz, 5 GHz, 6 GHz) you are connecting to. Typically, 5 GHz and 6 GHz will offer higher speeds, but your router may have difficulty providing stable signal on these bands at greater distances and through numerous obstructions, depending on how far the adapter is from the router.

      Our support team is always happy to answer any questions about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because the wifi I have for the computer I do homework with was very slow, but this was a total game changer, almost like an entirely new wifi system was connected, did great for running games and school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed Xfinity Modem/Router Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Xfinity and despite the Xfinity-provided/rented modem/router suggesting 118% of my (possible) speeds were being achieved, several rooms in my home had poor or dropping connection. I purchased this to ensure that it wasn't my wifi card (new MSI desktop), as Xfinity repeatedly suggested, as there were other reasons why this was in fact possible. While the USB wifi worked better than my in-computer card, I initially had ongoing trouble prompting me to also purchase a Nighthawk modem and router. This combo markedly improved everything with stability and speeds above and beyond what I received with the Xfinity provided products and my built-in wifi card. While my issues were a combination of several factors, I will say I'm happy with the combo of the modem/router and usb wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Near ethernet speed right out the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This time I did the research and talked to a knowledgeable best buy rep and picked the TP-link. I downloaded the device update with my old wifi adapter and then inserted the TP link adapter. the manual instructions are kinda hazy but after a little poking around it worked. Didnt really do anything it just turned on. I was getting 230 with my old adapter, now I am getting 475. (paying for 500). I'm happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and simple to setup and works effectively. If you just built a new pc and don’t have inbuilt WiFi or other struggles I recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Connection and Speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my small USB Wifi adapter with the TP-Link AXE 5400 WI FI Wireless USB Adapter. Let me tell you it made a world of difference. Not only does it eliminate the loss of internet connection but it is now lightning fast. I highly recommend this if you are looking for an external WIFI adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast, easy to setup, convenient USB WiFi con

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and fast WiFi! This was a cost effective way to quadruple the WiFi speed on my desktop computer. Easy to setup and because of the extension cord, easy to put in the most advantageous position for signal strength. Definitely worth the investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consistent and Reliable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has greatly improved my connectivity and speeds compared to my previous one. I use a VPN for remote server management of which always bricked my connection of my previous dongle but this one works great! Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old HP Desktop is Now a Speed Demon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my broadband to gigabyte service but the network adaptor on my desktop couldn't accommodate the higher speed. I added this adaptor and wandered through the settings to disable the old adaptor and then ran a speed test. The TP-Link gave new life to my old desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Connection!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little device! Connects easily. Just follow the driver installation instructions and youre good to go. 10/10 recommend for setups with no wifi card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loghan was very helpful in helping me find this item to use WI-Fi on my old desktop. The set up was very easy to do, the instructions were easy to understand, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shop owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product easy to set up my tower computer now is running on 5g runs smoother and helped my over all range for my office devices. Would recommend buy it when on sale.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    user

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER BUY IT, NEVER BUY IT, NEVER BUY IT.... !!!!!!!!! It's nightmare when I was using this USB WIFI adapter, I bought this to replace my onboard WIFI adapter, it's seem working on the first couple days. couple days later the nightmare was start, my whole home network was disconnected from internet and then back to online in couple minutes, this was keep happening randomly. I had contact my Internet service provider, they found no any issue on their line and router(router provided by them), this problem is happening every day and randomly, had do a lot search on Google, but not able to find out what is the problem, it's so annoying and feeling helpless. when I think back what had done on my network previously, then try to remove this adapter to see what happen, finally this problem had not happen again later on. when I found out this is problem was caused by this adapter, but it was too late to return it, since it just over the return period,

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hello JQF,

      Its not likely that an USB Adapter would bring down an entire network. We would definitely want to troubleshoot this with you as we are confident we can prove our product's worth and help keep you network up. Please reach out to support at 866-225-8139 or [email protected]. Support is available 24 hours a day and for free.

      Best Regards

      TP-Link Systems Technical Support tplink

  • Rated 5 out of 5 stars

    Mom's new external drive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shower ready to install the m.2 drive and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, improved my signal in a remote area, good price,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent range and stability. Best one I’ve ever used.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Avoid this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spents hours trying to get it to connect and ended with customer service telling me to contact my internet provider. I bought a different device from a different manufacturer and I was connected in 3 minutes. Buy a tried and proven product. I ended up wasting time and money on this adapter.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. If you are encountering difficulty installing the adapter, please first ensure it is plugged into a USB 3.0 port, and the latest driver software is installed, which you can find on our official website here: https://www.tp-link.com/us/support/download/archer-txe5400uh/

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

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