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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 145 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers highly value the affordability, ease of use, and reliable coverage of the 1-Month 4GB Prepaid SIM Card. Many appreciate the included international calling features and the straightforward setup process. While some users experienced compatibility issues with certain phones, the positive feedback on price, data allowance, and network performance outweighs these concerns. The SIM card is frequently praised as a convenient option for temporary use or travel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 145 reviews
  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    All in one combo pack jsut for $19

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a plan where i can use internet and habe international calling. I have been using calling cards till now, but with ultra there isnno need for a third party calling card. I can just dial in international number and make the call. Such a simple way. I just pay $19 for national text and talk unlimited + 2gb data + international calling.

    I would recommend this to a friend
  • Pros mentioned:
    Data, Price

    Rated 4 out of 5 stars

    Attractive Pricing & Solid Network

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The card - unlimited talk & texts with 2 GB data - is reasonably priced. Since it uses T-mobile network, I have no doubts it will live up to expectations. The card expires 45 days from purchase date but I want a card with 1 year expiration. Consequently, I have to return the card.

    I would recommend this to a friend
    • Brand response from Ultra Mobile team
      Posted .

      Hi there, we're sorry to hear we didn't end up working out for you. We'd love to get in touch with you to assist you with this. Can you please give us a call at (888)-777-0446 so one of our agents can help you out?

  • Rated 5 out of 5 stars

    Good kit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sim kit easy to set up and talking in no minutes. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great price / deal and easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to setup... it even came with an ejection key and every possible type of SIM. Just put in the sim and follow the instructions, in just a matter of minutes up and running. Not to mention it was priced right.

    I would recommend this to a friend
  • Pros mentioned:
    Data, Service

    Rated 5 out of 5 stars

    QUICK AND EASY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up, i get good service and the data is quick

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Price

    Rated 5 out of 5 stars

    Curbside pickup, Ultra!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultra mobile is an MVNO on the T-Mobile network so can be assured that it'll work where T-Mobile does. That's not everywhere but you can make do. The plans are pretty good and services are reliable. Good for most usage. Good value for money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a new phone and was just starting a new job, so didn't have much money. I gave him an old phone of mine and bought this 1-month card. He also needed a new phone number. This was a perfect solution for him until he was getting regular paychecks. SIM card was easy to install, as was getting a new number. He's now paying for this himself and has upgraded to a plan that works well for him.

    I would recommend this to a friend
    • Brand response from Ultra Mobile team
      Posted .

      We're so glad he's enjoying his Ultra service. Thanks so much for taking the time to leave us five stars.

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for Kids

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SIM card has been great for our daughter's first phone so we can stay in touch wither her without the need to add a new phone to our lineup. We are currently not on a contract with our phone carrier since our phones are paid off and we did not feel like signing a contract. So we opted for the SIM card since it was cheaper and provides the same options for texts and call then our provider has. Would recommend for parents that want their kids to have a phone but do not want to add an extra line to their current plan.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Service

    Rated 5 out of 5 stars

    Mobile network

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really really like this product. It's so easy to install and so easy to use and recharge. I've been using ultra mobile since 3 month ago more or less and I am loving it. The service is excellent and inexpensive. I already have recommended this product and I will keep doing it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Setup seamless, coverage so so

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing and set up was seamless but getting cell phone coverage is horrible even though I live in nyc. Very frequently will say no service even though person next to me with another prepaid provider Visible has service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Data

    Rated 5 out of 5 stars

    Practical internet SIM for travel

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly with my Samsung S20 FE. Installing the SIM card was very easy, and activation was even simpler; just followed the instructions and within minutes, I had a month of internet available. It's a great, cost-effective alternative to roaming and very practical for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Good option for visitors / turists

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a couple of these SIMs for relatives that came to vacation for three weeks. They were happy with the service. Ultra uses T-Mobile network. It works well in my location and it worked well while on the road and during a short visit to Mexico. Since I got the SIMs at a lower price than the one advertised, we're very happy. :-)

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect prepaid sim for price. It was easy to setup and get going.

    I would recommend this to a friend
    • Brand response from Ultra Mobile team
      Posted .

      We're Ultra glad to hear we were a great fit for you, Ash. Thanks so much for taking the time to leave us five stars.

  • Pros mentioned:
    Ease of use, Service

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and easy to activate and use. Cost effective prepaid service with international calling.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Service

    Rated 4 out of 5 stars

    Ultra Mobile Prepaid Sim Card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use & sign up. Great service. No hiccups. I got on sale for $10 so it made this item even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.Francis

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very excellent store, I love to recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Price, Service

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and good deal if you're getting on sale/promotion. Got it at half price and worked very good. Value for the money when needed.

    I would recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 4 out of 5 stars

    Good SIM card at a good pric

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The card will allow 90 days of usage. The only catch is you have to activate it within 45 days of purchase. Not sure if I like that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Prepaid sim

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is cheap and very user friendly. So if you are looking for a something quality on a low budget that’s it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great signal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Ultra mobile. It’s so much better than Lyca mobile.

    I would recommend this to a friend
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