The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
Cons mentioned:
Stability
Rated 3 out of 5 stars
Drone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When the drone gets too cold, it circles uncontrollably and crashes. Also the camera can be a little fuzzy.
Hi, Thanks for reaching out. We're sorry that we didn't meet your expectations. Please reach out to us at 18005929541 or [email protected] quoting ticket number 62671, if you have any more suggestions/feedback for us. Thank you.
Rated 1 out of 5 stars
Missing piece and manufacturer doesn't have spares
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a Christmas gift, when opened Christmas morning, it was missing one of the controller joysticks. Called the manufacturer to see about getting the missing piece and was informed they don't even have replacement parts, and nothing we could find on the internet would work because these joysticks just slide on rather than screw on as everything we looked at does. Ended up returning it the next day. Best Buy had no more of them in stock, so couldn't do the exchange, and since it obviously was an open box, Best Buy charged the restocking fee, which in this case seems a little unfair, it wasn't functional without the joystick, and there wasn't another one in their store to do the exchange, so it does seem a bit unfair that the customer has to pay that restocking fee for goods that were sold defective. It's a shame really because my son was very excited to have gotten the drone, and pretty bummed he couldn't even work it. Maybe if you're looking for an entry level drone look at one made by a different company so that if you need any replacement parts (not just the joystick), you'll be able to get them.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very unstable. I know its not a DJI but its also not super cheap. I hope he really enjoys it before it breaks.
No, I would not recommend this to a friend
Cons mentioned:
Stability
Rated 1 out of 5 stars
Not reliable
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
First flight after calibrated it immediately lostcontroland would not respondthr the controller. When ut came down it crashed andbusted two arms frim the sheer force. It was like the controller was stuck. Not our first drine either. But definitely our worst. Now i ha e a dissapointed 12 year old and amout $100.
"Hi, Thanks for reaching out. We're sorry to know that the unit is not working as expected. Please reach out to us at 1800-5929-541 or [email protected] quoting ticket number 348626. We will try and help you fix the issue. Thank you."
Rated 4 out of 5 stars
Beginners drone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This drone is the perfect starter for anyone who wants a nice yet easy to fly drone! It's stability is great too and very simple to use.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product is completely unusable and extremely disappointing. From the first attempt, the drone did not work as advertised. It has serious performance issues, poor stability, and does not function properly even under normal conditions.
The quality is far below expectations and absolutely not worth the price. I honestly feel misled by the product description. Selling devices like this is unacceptable.
I will be returning this product on January 9, when I return to the United States. I do not recommend this product at all.
No, I would not recommend this to a friend
Brand response from Vivitar Customer Service
Posted .
"Hi, Thanks for reaching out. We're sorry to know that the unit is not working as expected. Please reach out to us at 1800-5929-541 or [email protected] quoting ticket number 348637. We will try and help you fix the issue. Thank you."
Rated 4 out of 5 stars
Good for beginners
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My step son wanted to get his first drone that actually feels like a drone. So far he seems to enjoy it
I would recommend this to a friend
Brand response from Vivitar Customer Service
Posted .
Hi, It's wonderful to hear that you are enjoying our product. We're thrilled to have such positive feedback.! We sincerely hope that your enjoyment persists. Please reach out to us at 1800-5929-541 or [email protected], ticket number 62380, if you have more suggestions.
Rated 5 out of 5 stars
Insignia Top Load Washing Machine - love it!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The machine works amazing! It isn’t very loud, it’s easy to use, and I like how spacious it is. The install crew was also timely and helpful!
This reviewer received promo considerations or sweepstakes entry for writing a review.
My son loves this one! Easy to use, easy to learn. He takes pictures and flies this any chance he gets.
I would recommend this to a friend
Rated 5 out of 5 stars
Nice purchase
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it im so happy with my purchase gonna use it for a trip
I would recommend this to a friend
Rated 5 out of 5 stars
Drone review
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
it's a very solid drone and is very fun to fly around.
I would recommend this to a friend
Rated 1 out of 5 stars
No good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not stable
Lost conection whit remoto
The wind moving lot
No rerun home
No, I would not recommend this to a friend
Brand response from Vivitar Customer Service
Posted .
"Hi, Thanks for reaching out. We're sorry to know that the unit is not working as expected. Please reach out to us at 1800-5929-541 or [email protected] quoting ticket number 348683. We will try and help you fix the issue. Thank you."