Customer Ratings & Reviews
- Model:
- DRCLSX10-NOC
- SKU:
- 6492154
to a friend
Customers are saying
Customers highly value the VTI Phoenix Foldable Drone for its excellent flight performance. Many customers commented on how well it handles, making it a great choice for beginners.
This summary was generated by AI based on customer reviews.
Came open and dirty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if this is a good drone or not because I need to return mine. It was clearly opened when I got it but I didn't mind. What I did mind was all the scratches on the body and sticky residue that looked like a kid eating candy licking his fingers then touching the drone and remote. Shame really because I actually lost my dji spark to some heavy wind and a low battery. It got taken off course on its way back to me and crashed somewhere never to be found...
No, I would not recommend this to a friendBrand response from Vivitar Customer Service
Posted .Hi,
Thanks for reaching out.
We're sorry for the trouble you've encountered with our product. This isn't the experience we aim to provide.
Please reach out to us at 18005929541 or [email protected] quoting ticket number 20296, we will try and help you fix the issue. Thank you.
poor range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.flys pretty good but the battery life is not very good and the range is even worse, flew it to 100 feet and lost signal to my phone, had to trade it in.
No, I would not recommend this to a friendBrand response from Vivitar Customer Service
Posted .Hi there, thank you for reaching out. We apologize for the problems you are experiencing with the drone and you had to return it. Please reach out to us at 18005929541 or [email protected], quoting ticket number 41596, if you have any more suggestions/feedback for us. Thank you.
Drone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing is i cant get my phone to connect other than that it fly great handles great. Good drone to start with.
I would recommend this to a friendBrand response from Vivitar Customer Service
Posted .Hi Dennis, thank you for the great review. Please reach out to us at 18005929541 or [email protected] quoting ticket number 41069, if you have any more suggestions/feedback for us as to make it five stars. Thank you.
Awesome Craft
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this item was better than expected, more durable than advertised and awesome to fly.
I would recommend this to a friendBrand response from Vivitar Customer Service
Posted .Hi ParisS, thank you for the great review. Please reach out to us at 18005929541 or [email protected], quoting ticket number 43145, if you have any more suggestions/feedback for us. Thank you.
Any options for extra battery?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extra batteries???¿¿?...??????????????????????????
I would recommend this to a friendBrand response from Vivitar Customer Service
Posted .Hi there, thank you for reaching out with a good review. Please check for parts for this drone on https://www.vivitar.com/collections/digital-imaging/products/replacement-parts-for-the-drc-lsx10-phoenix-drone. Please reach out to us at 18005929541 or [email protected], quoting ticket number 41031, if you have any more questions for us. Thank you.
I have had no problems.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had others , so far no problems with my drone glad i bought it.
I would recommend this to a friendBrand response from Vivitar Customer Service
Posted .Hi happy, thank you for the great review. Please reach out to us at 18005929541 or [email protected] quoting ticket number 41787, if you have any more suggestions/feedback for us. Thank you.
