Customer Ratings & Reviews
- Model:
- SB3831-D0
- SKU:
- 4897902
to a friend
Customers are saying
Customers are pleased with the sound quality, easy setup, price, bass, and Bluetooth connectivity of the SmartCast 38" 3.1-Channel Soundbar System with Subwoofer and Digital Amplifier. They appreciate the deep bass and the convenience of Bluetooth, Wi-Fi, Google Cast, and optical input. While some customers have expressed concerns about the remote control, the overall sentiment towards this product is positive.
This summary was generated by AI based on customer reviews.
nice soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ver very nice soundbar very easy of use and nice desing
I would recommend this to a friendVizio Smartcast 38
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great soundbar system for a smaller room
I would recommend this to a friendGreat Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this for our bedroom and it is perfect
I would recommend this to a friendAmazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing. I'm very glad I purchased this
I would recommend this to a friendGreat sound for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, easy to install and adjust settings.
I would recommend this to a friendGreat speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vizio products are awesome! This speaker is awesome!
I would recommend this to a friendEasy set up...good value and terrific sound qualit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up...good value and terrific sound quality
I would recommend this to a friendGood soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it is designed to do. xxxxxxxxxxxxxxxxxx
I would recommend this to a friendWorks great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, love it.Sound is perfect. Easy to use.
I would recommend this to a friendWOW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like being in a theatre! Deeeeep bass. Great voices
I would recommend this to a friendDecent for TV audio, nothing else.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this sound bar to match my Vizio TV. It helps the speaking audio, but the wireless subwoofer is too weak for music. I think I was expecting audio similar to traditional speakers. So keep in mind, this is just a soundbar.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thanks for the feedback. The subwoofer volume can be adjusted through a couple of settings. Please contact us at chat.vizio.com or at 1-877-878-4946 so we can help you with that. -Randal
- Pros mentioned:Sound quality
Great Sound - Bad Interoperability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your looking for a soundbar that delivers good sound at a reasonable price, this is the product. However, if you are also looking for products that support Smartcast, don't buy Vizio. Pairing is problematic, if not impossible. After an hour on the phone with Vizio support, their suggestion is to buy and android device to pair with. Really, can't start a new car and the suggestion is to buy a different brand? Should have read the Vizio application reviews before buying both a TV and Sound Bar.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thank you for your feedback.We regularly update our SmartCast Application to add features and support for additional devices. In addition we have managed to improve our pairing and setup through firmware updates. We make these updates freely available through our support website so customers can download the update manually and install it before setup. We also have two different types of pairing that you can use including Bluetooth LE pairing (proximity based with other compatible Android or iOS Smart Phones or Tablets) or Wifi pairing. If you would like any additional assistance please visit our support website at support.vizio.com and search your model number.
Good sound for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have a 75" Samsung TV that really needed a sound booster. This product fit the budget. The help telephone number was very responsive. We are not tech savvy and appreciated the help provided over the phone.
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We appreciate you taking the time to provide this feedback for the SB3831-D0. If you have any additional questions please feel free to contact us at 877.878.4946. Thanks! –Collin
- Pros mentioned:Sound quality
Great but damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just open my open and the quality os the sound is crystal clear but came damaged on the bottom.. the fabric is damaged and very unacceptable
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We truly appreciate your review and would love to speak with you directly about your experience to see if we can help in any way. Please contact our customer support team at 877-878-4946 – we’re here Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST.
An OK soundbar system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this soundbar to connect to my Vizio TV. So it should be easy to use and pair. Well, for the best sound you have to connect it to the TV through the ARC cable. So the cable provider connects through the lower connection. And when you turn the TV on, it takes some time up to 30 sec to find the way around to show the picture first then it finds the sound. It is said that you can stream music thought it. Well, you won't, at least in my case. Spent 2 days on the phone with the technicians from VISIO to pair the soundbar with my phone, and then trying to play music. If you have FREE Spotify - it is not going to be an option for you anyway. At the end I have to return it because there is a glitch in programming that even if it is paired with the device, it won't play music. It will take 2-3 weeks for the whole process to replace the product (Best Buy will not accept it back after 15 days, so I have to go through the manufacturer).
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We’re sorry to hear about your difficulties. It is extremely rare for this to happen, as we strive to deliver the highest quality product to our customers. Please contact us at 844.254.8088 and we would be happy to help you out with any questions that you may have. Thanks -Randal
Ok sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar is ok but not the best, ended up exchanging for the Samsung 3.1 and I glad I did
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We appreciate you taking the time to provide this feedback for the SB3831-D0. If you need any additional assistance please feel free to contact us at 877.878.4946. Thanks! –Collin
Good for what it is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fine sound bar but subwoofer doesn't have the greatest range.
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thank you for your feedback.
Audio doesn't match the Video A few seconds off..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.May need to replace this unit..will decide this weekend..
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thank you for your feedback. One thing that may help you is to check your TV/Display and see if there is a Lip Sync option. This option will adjust the video to match with the audio. It may take some trial and error but should fix it.
Sounds Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to connect via Bluetooth. Otherwise works great.
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thank you for your feedback.
It's not too bad for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to change in put all the time I turn on the tv
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thank you for your feedback.