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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 6,267 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the job,no muss,no fuss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job,no muss,no fuss.in minutes I put my pics. on this drive. Great for back ups!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to backup hard drive from old computer, this worked and was easy to transfer files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works very well and is easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpacked and used immediately. Used as a traveling hard drive. has worked with no glitches.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great for the application in a workplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive has been excellent for the application needed in our work place.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I use it to store my music. Easy to use. Highly recommend this portable drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to backup my laptop; used it for a few weeks now, and it seems to work great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great portable HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it to copy data for off site backup. Performs great and was Plug & Play across devices.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good hard drive for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i needed a external hard drive for school, and i had been using a Lacie, but it started to mess up on me after a few months, plus i needed something with more storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more space for back up and My Passport does the job easily without any glitches.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works fine for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this due to my 500GB hard drive failing. Suitable replacement with plenty of space

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to back up work things on my computer. Easy, works well, as it's designed to work!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Easy to choose and buy as far as the product. Worked as it should be.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy when transferring files from an old computer to a new one...painless.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Fantastic Drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own three of these and use them all ... I even bought one for my grandson and he loves it

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great External Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this when we bought a new laptop for back-up external storage, and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    a great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital makes a great external hard drive. They are trouble free and priced right

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was easy to install and use. normally electronic devices are not as simple to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect solution for back up and storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a Christmas gift and love it! No installation just plug it in and it works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BACKUP HD EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy them by the dozens. Works more consistently with Windows Automatic backup than Seagate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice External Harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works really well and is perfect for on the go travel. It's also very quiet and quick.

    I would recommend this to a friend