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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 6,267 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have anything negative to say about this product. The security feature is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a significant amount of data and have always used this brand - never any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome product! I would definitely recommend this to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive has reliable read and write speeds! Works great. I am very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I trust this brand and I get the Quality that I e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could recommend this product 100% because never fails and does it job ✅ very well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good external hard at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate providesd knowledgeable advice and prompt service.The hard drive was easy to install with good online tech support. A good choice for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    According what i expected, its a really good hard drive. This is my second and its ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product definitely came in handy when I was running out of space on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great industry reputation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experts in the computer back up industry highly recommend this portable hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy even for the Inlaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and easy to automatically backup. Save a trip to do those manual backups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liked the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dint go through reviews, before i went to buy. But i liked the product as far as now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to hook up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a problem so I don't know how restoring from an older back- up works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When traveling I love to watch movies and this hard drive is exactly what I need!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good price for storage, very convenient to carry something fragile if you drop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small external hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with backing up my computer. Data transfer is fast and has no errors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed to backup photos and other things.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a device to backup photos and other important things and this fit the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this device to save some old photographs and some old poems. It is nice to be able to move this device around easily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, reliable drive, if a bit unexceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned or used about 6-7 of these drives, and only one has failed. No drop protection here, so be careful. I use the original box to transport or mail these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD is great. Bought this for one of the ladies in the office and she loves the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cruise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my cruise I haven't used it yet but im sure it will come in handy

    I would recommend this to a friend
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