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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 6,268 reviews
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    Very Happy With This Manufacturer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital drives have always performed without issues for me. Should hold true for this newest drive. Very good sale price from Best Buy at time of purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Works great as a USB backup disk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit plugged right in to a Windows 10 box and was recognized as a disk for the Windows File History Backup. Would rate higher, but I'm not a fan of on-board software. Although the software on this drive didn't interfere automatically. Which is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great little drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an external hard drive to back up files from my desktop computer. This one is great!! Easy to use right out of the package, and so compact!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was used to replace an 10 year old WD external drive. It was easy to install and set up. There is plenty of memory and backing up is a lot faster.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    My Passport Ultra 1TB External USB 3.0/2.0 Portabl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport External hard drive. Great buy for the price. I have bought this same portable hard drive before. Bought this one because it was such a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great portable hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy is great for transferring large amounts of data over to another pc, plugging into routers for media storage, or just every day file backups.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Excellent external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for extra storage. I use it with my laptop to store photos while shooting tethered. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    iTB external hard drive awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my son's xbox one. Super easy to use. Plug into back of xbox one and external hard drive works immediately. No formatting or pairing. GREAT!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    WD - My Passport Ultra 1TB External USB 3.0/2.0 Po

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for your money. I have also bought 2TB and they all work fine.Never had an issue with the drives.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Its great for additional storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A first time user and novice, this is actually very easy to use. No complicated in any way and the storage capacity is a plus. Also great value for money.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My WD -Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive is a great buy for extra space and operate smooth. Many extra programs on hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    It's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good size so it's easy to carry it with my laptop when I need it. I have my own business so it's nice to have all important files in a save place

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the passport for back-up during travel. Small and functional, easy to start using, and does what one would expect of an external hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Love this unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice compact unit. I attached it to my laptop with velcro and am still able to type easily with the keyboard. Easy set up for auto backups weekly.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I store all of my music and movies on this to free up my Mac. It has a great compact size for me when I DJ!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Compact Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with easy setup. Included software for backing up files works well. The one T added storage is very cost effective give the sales price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to use for my XBOX one and it works great! Just plug and use. Shows up as extra space on the XBOX ONE drive. Easy to save easy to upload.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive is small, light weight and easy to use and ship - if necessary. I need the 1TB drive space for my projects and you can't beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great External Drive For MacBook Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd WD Drive purchased for my MacBook Pro. My first was only 350 GB, and was Very Useful for a Time. Recently, my Internal Hard Drive Corrupted, for the 2nd Time, and my current drive just didn't have enough space left to backup much data. This new drive has ove 4 Times the Space that my Internal Drive has. I was not only able to backup important Data, but also use as a Great Time Machine Backup Drive (unlike the much smaller previous drive). I am Happy with my Purchase, as usually, and would happily purchase one, again...and likely will do so!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Perfect portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more worries of my laptop's memory. Great portable hard drive. I can now save as many files as I want.

    I would recommend this to a friend