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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 6,268 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Only 1 cable, small and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last back up required 3 cables which made my desk pretty messy. I love the small size and the ease of backing up. I use the apple time machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Small convienent to use for a portable backup drive or leave it on your desk for a home backup. Very easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Was so easy to use. Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It saved me from losing all of my Nursing careplans, papers, and documents that I needed to keep. It was easy to use and the price was also good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great Portable HardDrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have an old MyBook 1TB, but needs an AC adapter. I needed a new one that was more portable and this one in particular performs very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Works for my Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a portable back up drive to pass files between my work and personal computers, this serves it's purpose at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great for Wii U

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to set up and use. Perfect as an external HD for pcs, laptops, and gaming consoles. Best option with a Y adapter for Wii U.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    More than a Passport - A Must Have Essential!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every have crash - and find yourself in a tight spot, when you data when to the black hole? This is why you need to WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive you have your documents at your finger tips on your terms when you need it. There are others in the market, and I had them too - but no more! Why, worked on one computer, but not the other, and when I called the Manufacture - all I got was: asdlkjklsdjflkawjei!. So I went to Best Buy for advice and service; and the staff hooked me with this beauty at a price that was easy on the pocket book, and beat the competition by a mile. As side from price and service, it loads to your desktop so that you can instantly get backup and security in click. Moreover its simple to use, and it performs beyond expectations! All of what I expect in a product - meanwhile, I used a hammer on my previous manufacturer product: asdlkjklsdjflkawjei - and oh what a feeling of joy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Small with lots of storage...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up the other day.I was looking for something to backup all my family's pictures. This is the ticket. Highly portable & a huge amount of space for storing data! I got it on sale & it was a no brainer! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Tried and True

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these Passport pocket drives for a few years now. They have been reliable. I like the compact size and trust the WD name.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    Great Storage Space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my brother and he absolutely loves it. He said it is easy to use and compatible for his desktop and laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    light and lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced compared to same storage size, light and easy to take around as needed. Only complaint is wish external drives were more personable and came in different colors as black, silver, and any darker toned get boring.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great back up drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son needed back up drive for is college courses and this works great. Small and easily travels with him to classes and performs well.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Good storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these for portable storage and backup. Ultra has been reliable and the value is good. Works well with Mac; reformat for Mac only.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    WD external harddrive Ultra 1TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little compact drive for extra storage compared to the hard drives of past which were large and heavy, this is very convenient to carry in pocket, already running low on space next time I will go for a larger capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Great movie access device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this drive to download movies and connect to tv or computer. Small size makes it easy to travel with. Very reliable operation.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy has been excellent so far. Definitely worth it. Of course one always wishes for more space, so maybe a 2TB next time.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Perfectly Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little hard drive holds a lot and is the perfect size for a college student. Easily taken to class and taken back home. Great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Easy Plug & Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this as my Mac Time Machine and it works great. Already formatted for my Mac = plug & play. Running great and no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    1TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to any laptop or tablet! Love the new technology the simplicity the storage on a pocket size external hard drive!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Protection for my data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried that if my old computer failed, I would lose all my saved data. It was recommended I get an external hard drive so I started reading-this Passport Ultra did everything I wanted at a great price. Only frustration was it told me my XP was not compatible--turns out you just need to download some "stuff" and it will work fine.

    I would recommend this to a friend