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Customer Ratings & Reviews

Your price for this item is $56.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 6,268 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Good external HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to setup and use. Lots of space to store anything you'd need. I like the fact that this external HDD only needs a single USB cord to function.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability, Storage

    Rated 4 out of 5 stars

    Perfect Back Up for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital is known for it's reliability. It just goes to show you that you can get a good product for a great price. You can do anything with 1TB. If I really was going for the gold I would have got the Cinema 5TB. This though...is just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Size

    Rated 5 out of 5 stars

    Sweet ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, awesome size, so easy to use, excellent performance. I could not have made a better choice!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Reliability

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great price. I use it to store a decades with of movies, music, pictures, videos, and documents. It's never crashed or given me trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Very easy to use, great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my mother to back up her business files as she had neglected to do any kind of back up before. The computer she used for the business needed to be reset and I convinced her to pick up a hard drive, this fit her budget and had more than enough room to back up all of her files! Extremely easy to use, very durable, and a great value!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, and a lot of memory. I like that you have the choice of being a hard drive or a back up. Easy to use and worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 4 out of 5 stars

    good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say much about it for now only had it for about a month now. so far so good. price was reasonable. very Small and convenient I can carry it anywhere without a problem was able to backup my drive 225 GB with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    Great gadget to save all the heavy documents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to use this to back up my computer as I had a lot of heavy documents that were not necessary to make my computer slow.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this external hard drive! I was quickly running out of space on my laptop because of graduate school, but I was able to get this hard drive just in time to transfer some of documents and other files that I do not need ready access to and save space on my laptop. Convenient storage and very easy to transport! A friend recommended it to me, and I would certainly recommend it to anyone, especially if you have a smaller storage capacity on your laptop or need a convenient manner to back-up your files!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Massive storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable massive 1 TB hard drive. I purchased it to backup my media files, and be able to take them on the go. This is my fourth Western Digital My Passport hard drive. My first is going on 8 years old and was a 320 GB hard drive it still runs like a champ. As do the rest. A great product for the price. Also came with a $10 Best Buy gift card that I was not expecting. Bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Great price and excellent storage. Very easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than enough storage for our needs. Small and compact for storing. Extremely easy to use. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Size

    Rated 4 out of 5 stars

    Very portable, reliable external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have two WD My Passport Ultra external hard drives. After almost losing all my data on a competitor's drive, I wanted the assurance of the small portable EHD I could trust. Found it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Reliability

    Rated 5 out of 5 stars

    Great Price for Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found the price of $59.99 very reasonable for the speed and space this hard drive offers. I trust the WD brand and have never had one of their products fail on me. Great upgrade from my old 80GB external hard drive I purchased years ago, and just love the size of it, it is super compact.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Size

    Rated 5 out of 5 stars

    Great deal! Easy Use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something small and enough to keep up with the games I play on my Xbox One. Got this on sale, and all I can say is that for the deal I got it at and the quality of the product, I am a very satisfied customer. Very easy to use, and would recommend to others!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Compact and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the WD My Passport Ultra to use with Time Machine on my new MacBook Pro. Before attaching it to my new computer, I used it to transfer files, photos and music from my old iMac. It worked perfectly. It's so small I can leave it attached to my laptop all the time. And it holds 1 TB, which should enough for a very long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Reliability

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the PC version for $20 less and reformatted it. Easy to use and so far has been reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great choice for fast and easy mobile external storage for all your files, music, movies, documents, and whatever else you need to store! I use it for my laptop and my Surface 3 tablet and I store all of my files. It's compact so it's easy to slip into my computer bag. This also makes great with video game systems but make sure you have a USB Y-split cable to help power the hard drive. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a storage device. works like its supposed to. Very easy to use, just plug it in- wait for your computer to recognize it. then start transfering. I think you have to let its interface install but I can't remember cause I bought it a few months ago, transferred files, and totally forgot I had it until B.B sent me an email to review this product. but I like it and the price was good. it was on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great product, reliable WD brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working in the field for 10+ years and will only purchase WD brand hard drives. This drive is extremely fast when used with a USB 3.0 controller, and will work fine with USB 2.0 also. Any hard drive could fail depending on how its used, and WD is very good about getting things replaced under warranty. Western Digital makes great reliable products and stands behind them should they ever fail.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to transfer thousands of photos and videos from an older laptop to free up space on my hard drive. I have another WD Passport I use to back up two other computers. They both work flawlessly. The WD Smart Ware makes the back up process easy and allows you to easily see that all of the files were backed up or if there was an issue with any of them.

    I would recommend this to a friend