The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 1 out of 5 stars
Dead on Arrival when purchased.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dead on arrival when purchased. Didn't realize it was 15 day return window, and going through the warranty process. Already had to pay for shipping, Western Digital claimed I wasn't charged when I followed up, and been 3 weeks and still waiting on the replacement. Will definitely reconsider Western Digital going forward and a bit annoyed with Best Buy as well.
No, I would not recommend this to a friend
Brand response from Western Digital Team
Posted .
We’re sorry to hear about your experience and the inconvenience caused. While our warranty process aims to be as seamless as possible, we understand your frustration with the delays and shipping charges. Please reach out to our support team with your case details so we can look into this further and assist you in expediting the replacement. We appreciate your feedback and will work to improve your experience moving forward.
Rated 5 out of 5 stars
Buy it already
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cheapest deal you'll find for this high of quality.
I would recommend this to a friend
Customer reviews from Western Digital
User rating, 4.2 out of 5 stars with 11 reviews on Western Digital.