Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 965 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
97%
would recommend
to a friend

Customers are saying

Customers find value in the easy installation, multiple device coverage, and reasonable price of Webroot Internet Security. They appreciate the effective antivirus protection and smooth performance without any noticeable impact.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 965 reviews
  • Rated 4 out of 5 stars

    easyto install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    east to install program, only fault is that all these programs are now by subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it's a great item and also the service was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Resolved many issues I was experiencing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resolved many issues I was experiencing after letting our Webroot expire; but still has problems....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Time to add some simple instructions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a repeat customer I went ahead and bought a new 2 year subscription. We root needs to provide clear instructions as to how to remove the old program and then install the new product. I had to do a Google search to find instructions and what should have taken 5 minutes took 30.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      GGMan13,

      We apologize for the issues you have experienced.

      There is no need to uninstall Webroot when you purchase a new subscription.

      You just need to click the gear icon next to "My Account" and then enter your new keycode.

      We appreciate you sticking with us for so long and hope you have a great day!

      Regards,

      James G.
      Webroot Community Support Team Webroot

  • Rated 5 out of 5 stars

    Works very well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice and safe I can finish my work fast and

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great anti-virus security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been trusting this product for 3 years now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great anti virus protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great do far. Would highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great virus protection for everyday use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for anyone using the computer for general use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Antivirus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Love Webroot. Never got a virus or slowed our computers down. Very Easy to Install. I’ve been using Webroot for years and will not go to any other antivirus ever again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems like a great program for our laptop so far in protecting against malware or viruses

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    repeat purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    webroot this time we spoke to a best buy employee and decided on a 2 yr instead of 1 year

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good deal easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale and it covers multiple devices. The setup was easy just simple create your account stuff with a password. The web root icon is easy to use for it cleans your computer automatically. You can even do it manually just by clicking a button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike other security systems Webroot does not appear to hog system resources or slow down the computer’s operation. Clean, fast and reliable. Used it for several years.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Yeah, no problems

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this with the new CUP and have not had any problems with catching a virus or or other things for the last few years I have been using it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Second two year coverage purchase.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had used webroot before and it was recommended to me when I purchased a new desktop computer. Have not had any issues with this and was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great security program.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this security program with the recommendation of a Best Buy associate. It has proven itself and I am very pleased with it and with Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Has already notified me of several potential viruses. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a virus on my computer, I reset it and put this virus protection on my computer. After that I had no problems with my computer, it's running great and the virus never came back

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Good antivirus software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked around for a good antivirus for my girlfriend's laptop. This software covers up to three devices and has a two year coverage!

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello,

      Thank you for taking the time to write this review for us. We certainly appreciate it! Webroot

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something that was easy to install this did the job perfectly. Took under five minutes. Does exactly what it claims it can do. Would definitely recommend this product.

    I would recommend this to a friend