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Customer reviews

Rating 4.6 out of 5 stars with 965 reviews

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97%
would recommend
to a friend

Customers are saying

Customers find value in the easy installation, multiple device coverage, and reasonable price of Webroot Internet Security. They appreciate the effective antivirus protection and smooth performance without any noticeable impact.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 965 reviews
  • Rated 4 out of 5 stars

    Good technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good anti-virus for spam ware and will scan everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Antivirus software for 2017

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect malware protection for up to three devices!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can't beat this price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years three devices not bad missing a short cut

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase! Would recommend it to others!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No annoying problems. Easy install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect web protection. Alerts when there's a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time buyer. Satisfied with quality and value.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Error After Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always uninstall the old version of Webroot from my laptop before installing a new one. This has helped prevent errors that sometimes show up when remnants of the old conflict with the new. This practice didn’t help a few days ago. After the install, a pop up kept showing up saying my PC was at risk and I needed to renew. I thought of uninstalling and reinstalling again but decided to call Geek Squad. The girl was friendly but talked so fast that I could barely keep up. Another technician remoted in to my machine and did a clean install. I followed everything she did. There’s no way I could have done the steps she did. So far no pop ups.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact. Webroot

  • Rated 3 out of 5 stars

    Not sure yet...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an online based security software which is different for me...but its a Mac so guess a goody to start...I gave it average because it flagged an app which should clearly be in its list of safe apps...so wondering about its effectiveness..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because it said we could use it for 6 devices, that's incorrect! You have to pay for any device after the 1st, so I may have well just brought the 1 for installation for 1 device.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Error on install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opted to uninstall the old Webroot before installing the new one because in previous years I encountered errors when the new version did not fully overwrite the old. After what I thought was a successful install a red alert started showing up whenever I login saying Webroot needed to be renewed and that my PC was not protected. I called GeekSquad and was told to ignore - not an answer I expected. The support person later routed my call to the next support level. That person remoted in to my machine while I watched and did a more thorough uninstall and reinstall.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Sounds like you were working with Geek Squad's tech support, and in the future, our support team is very well equipped to address this issue. They can be reached at 1-866-612-4227. Webroot

  • Rated 3 out of 5 stars

    Greed isn't a good look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to get pricier and pricier each year yet less devices covered and for less ount of time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Antivirus software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot get installed yet because of either the DVD will not read the disk or Microsoft software will not allow it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    anti-virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok but I'm always having a problem and having to have geek squad take over my computer and fix it. Not really happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good soft were

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good bro I will recommend it to anybody anybody elseAnd I will keep buying thover and over

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average software, easy to install, runs in the background doesn’t use lot of cpu

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

  • Rated 1 out of 5 stars

    this was not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not so great product im not even sure if it s protecting my computer at this momment

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Jason, if Webroot is running then your Computer is Secure. Please direct any questions to our Support Team.

      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: http://wbrt.io/eyqx

      Best Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowed my computer down. Only bought this because I needed the Office 365 that it came with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recommend anything to friends I let them make up their own mind.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I have used this before with good results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't find key to activate! Otherwise it is 5 star

    I would recommend this to a friend